Lediga jobb TM Sweden AB i Göteborg

At Tesla, our Service Technicians are the backbone of the Service operation, supporting our mission to accelerate the world’s transition to sustainable energy.
We’ve created one of the most innovative vehicles ever made, and as a Service Technician you will help ensure an equally innovative service to our customers. To succeed at Tesla, you must be energetic, highly organized, and smart working. You should have a passion for the brand and the ability to build on your technical skill set and thrive in a team environment.
Are you up for the challenge?


We Offer
• A dynamic & fast-paced environment where inclusion, learning & collaboration are key to success
• The chance to work with innovative technology, advanced tools and software
• Ongoing training and development to help you grow your skills and career
• A competitive compensation and benefits package
• A safe, clean and fun workplace


Responsibilities
Service, repair and improve: Working with Tesla specific software and advanced tools you will be performing repairs and maintenance on all types of Tesla vehicles.
Driven: Efficient in completing repairs and driven to exceed expectations on quality and productivity. Become proficient to perform all common repairs and some complex repairs autonomously.
Ensure top quality: Fix it right first time, we trust you to inspect our vehicles diligently before return and pre-delivery
Collaborate: Working across teams (local and over the region) you will be sharing support and best practices in order to further improve the service experience.
Develop: Setting you up for success our dedicated in-house training teams offer a blended learning strategy to help develop your technical skills. And by also sharing your own skills and knowledge with the team, you’re a part of driving the whole group forward.


Requirements
Technically experienced: You have professional experience performing vehicle service and repairs working within either automotive, aviation, marine or similar industries.
Technically qualified: You have relevant certification to perform vehicle repairs in Sweden. You will self-manage your technical expertise development.
A good communicator: You speak and write English well and know how to get your point across clearly and respectfully.
Safe to drive: We require you to hold a driver’s license.
Flexible: You may work in shifts to support your team, which may include weekends, morning and evening shifts. You are willing to travel when needed.
Eligible: to work in Sweden. Visa mindre

Vill du vara en del av att accelerera världens omställning till hållbar energi? Det är vårt uppdrag på Tesla.
Vi söker nu en Resande Bilmekaniker/Mobile Service Technician i Göteborg, med omnejd. Våra resande bilmekaniker är unika inom branschen och kör specialanpassade bilar till våra kunders platser för att tillgodose deras behov och säkerställa en förstklassig service.
Hos oss är våra bilmekaniker ryggraden för våra serviceärenden, och är en stor del i vårt uppdrag att accelerera världens omställning till hållbar energi. Vi har skapat ett av de mest innovativa fordonen som någonsin tillverkats, och du kommer att bli en del av att säkra en lika innovativ serviceerfarenhet för kunden.
Vi erbjuder:
En dynamisk, trygg och snabbrörlig miljö där inkludering, utveckling och samarbete är nycklarna till framgång.
En möjlighet att arbeta med innovativ teknologi med avancerade verktyg och mjukvaror.
En konstant träning och utveckling som kommer att hjälpa dig att utveckla dina färdigheter och din karriär.
Ett konkurrenskraftigt kompensationspaket som även inkluderar Tesla-aktier.



Ansvarsområden:
Serva, reparera och förbättra: Genom att arbeta med Teslas specifika mjukvara och avancerade verktyg kommer du att självständigt serva våra kunders bilar.
Säkra högsta kvalitet: Att reparera rätt första gången är viktigt och du kommer att inspektera våra bilar noggrant och med högsta kvalitetsstandard innan återlämning.
Samarbeta: Arbeta med olika team och avdelningar (lokalt och regionalt) för att kunna supportera och dela goda exempel för att förbättra serviceupplevelsen för alla våra kunder.
Utvecklas: Vi kommer att göra allt för att skapa rätt förutsättningar för dig att lyckas genom att träna dig i Tesla-specifik teknologi och reparationer av elektriska bilar.
Stödja hela serviceprocessen efter behov från verksamheten för att underlätta för deras kärnuppgifter, med aktiviteter så som reservdelshantering, schemaläggning osv.
Kundkontakt: Ta ägandeskap för alla kundkontakter. Du kommer att behöva utföra grundläggande reparationer, utbilda kunder om teknisk information och allmän användning av fordonet.



Kvalifikationer:
Tekniskt erfaren: Du har professionell erfarenhet av att utföra service och reparationer från antingen bil-, flyg-, båtindustrin eller liknande.
En skicklig kommunikatör: Du skriver och pratar engelska samt svenska, och vet hur du får saker gjorda genom respektfull och tydlig kommunikation.
En säker förare: Vi har som krav att du innehar ett giltigt B-körkort.
En flexibel lagspelare: Du trivs med att samarbeta med olika typer av människor och är redo att jobba skift för att hjälpa ditt team vid behov.

För att kunna bli övervägd till våra roller i Sverige är det krav på att du har rätt att arbeta inom EU/EEA. Ansökningar skickas in online och innehålla ett CV på engelska eller svenska. Vi välkomnar mångfald och uppmuntrar ansökningar från individer oavsett könstillhörighet eller definition.
Följ med på vårt uppdrag. Ansök idag! Visa mindre

As a Delivery Advisor at Tesla, you will be responsible for guiding customers through the delivery process and ensuring that they have a frictionless and exceptional experience when taking delivery of their Tesla vehicle. You will be a delivery expert who adds your own guidance to the ownership solution, validating and adjusting it as needed to ensure a successful delivery.
You have relentless determination to?succeed,?and you are driven by the mission of Tesla to accelerate the world’s transition to sustainable energy. You are part of a larger sales and delivery team who works closely and flexibly on all tasks. You are expected to cooperate frequently and display a one-team mentality to achieve sales and delivery targets.
We Offer
A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success
The chance to work with innovative technology, advanced tools and software
Ongoing training and development to help you grow your skills and career
A competitive compensation and benefits package
A safe, clean and fun work environment



What You’ll Do
Take over the customer once the order has been placed and guide them through the delivery process
Validate and adjust the purchase solution designed by the Sales Advisor to ensure a successful delivery process
Create an ownership solution for customers who have made their purchase without previous interaction with Tesla
Use your delivery expertise to support customers with financing, trade-ins, and registration, and ensure a smooth and timely delivery process
Communicate regularly with customers, setting the right expectations and providing updates on delivery timelines
Address any questions or concerns that customers may have about the delivery process and provide solutions to any problems that arise
Ensure that all required documentation is completed accurately and on time
Closely adhere to all processes to ensure a speedy revenue recognition and cash collection
Coordinate with other members of the Tesla team, including the Delivery Experience team and the Service team, to provide a seamless and exceptional customer experience
Ensure that all customers are satisfied with their delivery experience, and that any issues are resolved to their satisfaction
Conduct vehicle handovers
Meet or exceed delivery targets and performance metrics



General duties:
Operate with a flexible mindset to support sales and delivery needs across the team
Ensure that customer details and all actions are accurately tracked and updated in our internal systems
Execute on and share best practices with and across your Tesla location
Educate customers on the full Tesla ecosystem and all available solutions available to meet their needs
In respect to Tesla’s processes, timely execute on sales administrative duties including contract completion, finance, and work in close collaboration with relevant stakeholders to get it done
Manage any additional duties to support wider business requirements


What You’ll Bring
Strong operations skills, and the ability to manage multiple tasks and priorities in a fast-paced environment
Good problem-solving skills, with the ability to anticipate and address potential issues before they arise
Excellent communication and interpersonal skills, and the ability to build strong relationships with customers and colleagues
Ability to explain complex topics to customers in simple terms
Attention to detail and a focus on accuracy, with the ability to complete documentation accurately and on time
Ability to work independently and as part of a team
Passion for Tesla's mission and products, and a desire to provide an exceptional customer experience



At Tesla, we believe that the delivery experience is an essential part of the customer journey, and that every customer deserves a frictionless and exceptional experience when taking delivery of their Tesla vehicle. As a Delivery Advisor, you will play a critical role in ensuring that customers have a positive experience when taking delivery of their Tesla, and that they are fully satisfied with their purchase. If you are passionate about operations, problem-solving, and delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Visa mindre

What to Expect
Do you want to help accelerate the world’s transition to sustainable energy?
At Tesla, that’s our mission.
Our Service Advisors coordinate a seamless service experience for our customers. They are our front line and brand ambassadors, supporting Tesla’s mission.


We offer…
A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success
The chance to work with innovative technology
Ongoing training and development to help you grow your skills and career
A competitive compensation and benefits package
A safe, clean and fun workplace

What You’ll Do
Communicate: Support and update customers through their entire service journey, from first contact to when they are reunited with their Tesla vehicle. We depend on you to create an experience where every Tesla customer feels valued, heard and informed
Coordinate: Act as a coordination point between our customers and the rest of the Service team to deliver excellence during every service visit
Collaborate: By partnering across teams and departments you aim to ensure consistency in our customer experience
Innovate: As a team, you will be trusted to continuously create, identify and implement improvements to the customer experience

What You’ll Bring
Customer-centric above all: You act with the customer in mind. You have a solid background within customer service, and will contribute to the team’s ability to deliver an excellent customer experience
A skilled multi-tasker: You prioritize your time and tasks efficiently and deliver on time
Eager to learn: We don’t require you to be an automotive expert, but we expect you to have a genuine interest in cars and technology and be eager to learn
An excellent communicator: You communicate clearly and respectfully in English and Swedish
Digitally savvy: You adopt and adapt quickly to new technology and systems
Flexible team player: You like collaborating closely with different kinds of people and can work in shifts to support your team. This may include weekends as well as morning and evening shifts.
Safe to drive: We require you to hold a full valid driver’s license Visa mindre

What to Expect
Do you want to help accelerate the world’s transition to sustainable energy?


At Tesla that's our mission.


We are looking for a talented Automotive Technician to support our clients in the Gothenburg area. At Tesla, our Mechanics are the backbone of the Service operation, supporting our mission to accelerate the world’s transition to sustainable energy. We’ve created one of the most innovative vehicles ever made, and as a Mobile Service Technician you will help ensure an equally innovative service to our customers.



We offer:
A dynamic and fast-paced environment where?inclusion, learning and collaboration?are key to success.
The chance to work with?innovative technology,?advanced tools and software.
Ongoing?training?and?development?to help you grow your skills and career.
An opportunity to utilise varying models of our fleet for daily operations and repairs.
A competitive compensation and benefits package?including Tesla shares.

What You’ll Do
Service, repair and improve: Working with Tesla specific software and advanced tools you will be performing repairs and maintenance on all types of Tesla vehicles in a remote setting. You are willing to travel for mobile repairs. This is an independent position, mainly on the road driving to customers. Upon request, you may need to be in a service center.
Ensure top quality: Fix it right first time, we trust you to inspect our vehicles diligently before return and pre-delivery and to work with the highest quality standards.
Collaborate: Working across teams (local and regional) you will be sharing support and best practices in order to further improve the service experience.
Develop: Setting you up for success our dedicated in-house training teams will train you on Tesla specific technology and the repair of Electrical Vehicles.

What You’ll Bring
Technically experienced: You have professional experience performing vehicle service and repairs working within either automotive, aviation, marine or similar industries.
Technically qualified: You have relevant certification to perform vehicle repairs in Sweden.
A good communicator: You speak and write English or Swedish well and know how to get your point across clearly and respectfully.
Safe to drive: We require you to hold a full European driver’s license (Class B for cars)
Flexible: You may work in shifts to support your team, which may include weekends, morning and evening shifts. You may also be requested to work in a Service Centre if needed.

Join the mission. Apply today.


To be considered for our roles in Sweden it is required that you already have the right to work within EU/ EEA.
Applications must be submitted online and contain an English CV if possible. Visa mindre

Tesla Inc. is seeking a Vehicle Readiness Specialist to join our team in Gothenburg at Exportgatan. This position is on-site, and could require travel within the country up to 20%. You will be responsible for executing a world-class customer experience by enabling vehicles to be customer-ready at the time of delivery.


We Offer
A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success
The chance to work with innovative technology, advanced tools and software
Ongoing training and development to help you grow your skills and career
A competitive compensation and benefits package
A safe, clean and fun work environment



What You’ll Do
Use Tesla proprietary software to log damages to vehicles due to transportation damage, and ensure that the paperwork is submitted correctly for claims
Perform a technical inspection on all vehicles prior to delivery, document and rectify any issues that are found
Ensure that the vehicles are delivery-ready: license plate holders attached, customer accessories installed, plastic removed, etc.
Move vehicles around safely and effectively, ensuring that there is a good flow from the lot to the delivery bay
Keep complete, accurate records of the vehicle’s condition using our internal software
Operate steamers, hoses, vacuums, and other equipment
Clean the interior and exterior of vehicles using a variety of products and methods according to standard
Apply protective finishes to the exteriors of our customers’ cars
Perform touch-up paint work if required
Perform additional responsibilities as assigned to meet business needs



What You’ll Bring
A good communicator: Able to communicate, read and write effectively in English & Swedish
Team Player: You thrive collaborating closely in diverse teams and can work in shifts to support your team. You are able to adapt to changing work instructions and environments.
Attention to Detail: You care about making the car clean inside and out.
Technically experienced: You have professional experience within technical vehicle service and repairs, working within either Automotive or similar industry such as Aeronautics, Engines, Electrical, Marine, Aviation, Industrial- or other mechanics
Attention to Detail: You like to fix it right the first time. We trust you to inspect our vehicles diligently prior to delivery

Prior experience with vehicle detailing, polishing, buffing, and washing preferred.


Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
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