Lediga jobb CarbonCloud AB i Göteborg

Se alla lediga jobb från CarbonCloud AB i Göteborg. Genom att välja ett specifikt yrke kan du även välja att se alla lediga jobb i Göteborg som finns inom det yrket.

Customer Support Specialist

Role Overview We are looking for a passionate Customer Support Specialist who will be the first point of contact for our customers using CarbonCloud's platform. You will provide exceptional support, guide users through our carbon footprint tools, and ensure they maximize value from our climate impact solutions. Your role is crucial in helping food producers achieve their sustainability goals. Key Responsibilities Provide friendly, knowledgeable support to ... Visa mer
Role Overview
We are looking for a passionate Customer Support Specialist who will be the first point of contact for our customers using CarbonCloud's platform. You will provide exceptional support, guide users through our carbon footprint tools, and ensure they maximize value from our climate impact solutions. Your role is crucial in helping food producers achieve their sustainability goals.
Key Responsibilities
Provide friendly, knowledgeable support to customers via email, chat, and phone across different time zones.
Guide users through platform features, carbon footprint calculations, and help them interpret their climate impact data.
Troubleshoot account issues, data uploads, and platform functionality with patience and expertise.
Create and maintain customer-facing resources including FAQ documents, tutorial guides, and best practice materials.
Collaborate with the product team to relay customer feedback and identify opportunities for platform improvements.
Support customer onboarding processes and ensure new users feel confident using our tools.
Track and document common support issues to help improve the overall customer experience.



Qualifications
Previous experience in customer support, preferably in a SaaS or technology environment.
Excellent communication skills with the ability to explain complex concepts in simple terms.
Strong problem-solving abilities and patience when helping customers navigate technical challenges.
Ability to communicate effectively in English (Swedish language skills are a plus).
Interest in sustainability and climate topics, with willingness to learn about carbon footprint calculations.
Comfortable using digital tools and quick to learn new software platforms.
Empathetic approach with genuine desire to help customers succeed.



What We Offer
An opportunity to directly impact how food companies approach climate sustainability.
A dynamic, international work culture focused on innovation, collaboration, and personal growth.
Competitive compensation and benefits.
Flexible work environment with the possibility to work from home occasionally.
The chance to make a real difference in the fight against climate change! Visa mindre

Solutions Engineer

We are looking for a passionate Solutions Engineer who will take ownership of building and maintaining the data pipeline infrastructure that powers our carbon footprint platform. You will design, develop, and optimize Python-based systems that transform customer data (CSV files, spreadsheets, and other formats) into our API, enabling seamless integration of complex carbon calculations into food producers' workflows. Key Responsibilities Build, maintain, ... Visa mer
We are looking for a passionate Solutions Engineer who will take ownership of building and maintaining the data pipeline infrastructure that powers our carbon footprint platform.
You will design, develop, and optimize Python-based systems that transform customer data (CSV files, spreadsheets, and other formats) into our API, enabling seamless integration of complex carbon calculations into food producers' workflows.


Key Responsibilities
Build, maintain, and optimize Python data pipelines that convert customer data formats (CSV, Excel, JSON) into our carbon footprint API.
Design robust data transformation workflows that handle various supply chain data structures and ensure data quality and validation.
Develop automated systems for data ingestion, processing, and API integration that scale with customer needs.
Provide technical problem-solving support for customers implementing data integrations and troubleshoot pipeline issues.
Build proof-of-concepts and technical demos showcasing seamless data transformation capabilities to prospective clients.
Create and maintain comprehensive documentation for data pipeline architecture, API endpoints, and integration processes.
Respond to customer support questions about system functionality, data processing, and troubleshoot technical issues with integrations.
Collaborate with engineering teams to relay customer feedback and drive product improvements based on real-world usage patterns.



Qualifications
Strong Python programming skills with extensive experience in data pipeline development and data processing systems.
Proven experience working with various data formats (CSV, Excel, JSON, XML) and data transformation libraries (pandas, numpy, etc.).
Experience building and maintaining production data pipelines, preferably with cloud platforms and containerization.
Solid understanding of RESTful APIs, data validation, and error handling in data processing systems.
Experience with database systems and data warehousing concepts.
Knowledge of additional programming languages is a plus.
Ability to communicate technical concepts clearly to both technical and non-technical stakeholders.
Ability to communicate effectively in English (Swedish language skills are a plus).
Familiarity with agile workflows and working in cross-functional teams.
A passion for sustainability and desire to make a meaningful impact in climate technology. Visa mindre

Customer Support Specialist

Role Overview We are looking for a passionate Customer Support Specialist who will be the first point of contact for our customers using CarbonCloud's platform. You will provide exceptional support, guide users through our carbon footprint tools, and ensure they maximize value from our climate impact solutions. Your role is crucial in helping food producers achieve their sustainability goals. Key Responsibilities Provide friendly, knowledgeable support to ... Visa mer
Role Overview
We are looking for a passionate Customer Support Specialist who will be the first point of contact for our customers using CarbonCloud's platform. You will provide exceptional support, guide users through our carbon footprint tools, and ensure they maximize value from our climate impact solutions. Your role is crucial in helping food producers achieve their sustainability goals.
Key Responsibilities
Provide friendly, knowledgeable support to customers via email, chat, and phone across different time zones.
Guide users through platform features, carbon footprint calculations, and help them interpret their climate impact data.
Troubleshoot account issues, data uploads, and platform functionality with patience and expertise.
Create and maintain customer-facing resources including FAQ documents, tutorial guides, and best practice materials.
Collaborate with the product team to relay customer feedback and identify opportunities for platform improvements.
Support customer onboarding processes and ensure new users feel confident using our tools.
Track and document common support issues to help improve the overall customer experience.



Qualifications
Previous experience in customer support, preferably in a SaaS or technology environment.
Excellent communication skills with the ability to explain complex concepts in simple terms.
Strong problem-solving abilities and patience when helping customers navigate technical challenges.
Ability to communicate effectively in English (Swedish language skills are a plus).
Interest in sustainability and climate topics, with willingness to learn about carbon footprint calculations.
Comfortable using digital tools and quick to learn new software platforms.
Empathetic approach with genuine desire to help customers succeed.



What We Offer
An opportunity to directly impact how food companies approach climate sustainability.
A dynamic, international work culture focused on innovation, collaboration, and personal growth.
Competitive compensation and benefits.
Flexible work environment with the possibility to work from home occasionally.
The chance to make a real difference in the fight against climate change! Visa mindre

On-site Senior Haskell Developer

Do you want to put real climate science in the hands of the public? We are looking for more team members who wants to join us as a senior haskell developer. Let's change the world, together! Do you want to work collaboratively to solve important problems? Do you have strong understanding of typed functional programming? Have you experience of coaching others? Do you find yourself using types to capture and enforce domain requirements? Do you see the compil... Visa mer
Do you want to put real climate science in the hands of the public? We are looking for more team members who wants to join us as a senior haskell developer. Let's change the world, together!
Do you want to work collaboratively to solve important problems?
Do you have strong understanding of typed functional programming?
Have you experience of coaching others?
Do you find yourself using types to capture and enforce domain requirements?
Do you see the compiler as one of your closest allies?
Are you used to writing tests?
Can you wear different hats and help out with whatever needs to be done?
Do you want to be a part of a small but growing team dedicated to become a global leader and truly help solving climate change?



CarbonCloud is looking for a new senior developer who will work from our HQ in Gothenburg, Sweden. We help food producers all around the world calculate their climate footprint, using our SaaS software.
As a member of the development team you will report directly to our CTO Mikael and work in close collaboration with him and the rest of the dev team. We work in close collaboration on shared daily goals, and help each other out if we get stuck (or have a bad day).
Our mission is to get every food producer in the world on our platform and you will become an important part of that puzzle and help us keeping the software stable, functioning and filled with new exciting features. With a rapidly growing company you quickly go from being the latest recruitment, to being one of our most experienced colleagues.
Our stack:
Haskell
Elm
Event-sourced
Terraform
Docker
Postgre
Purescript+Puppeteer for End-to-End testing
CI/CD with Jenkins
Several deploys per day, automated deployment with every PR merge
Very well covered with tests
AWS
Elasticsearch
Graylog



General information
To ensure we get the best possible match, we will use theoretical and practical work-related tests during the recruitment process. We give great importance to personal qualities and cultural fit. More info about this will follow later on.
It’s also good to know that we apply a continuous selection to the roles we recruit for. This means that we continuously match the CV and personality to the requirements profile we set up before starting the recruitment. So if you don’t want to miss this unique opportunity, apply today! Visa mindre