Lediga jobb CBB Sverige AB i Göteborg

Se alla lediga jobb från CBB Sverige AB i Göteborg. Genom att välja ett specifikt yrke kan du även välja att se alla lediga jobb i Göteborg som finns inom det yrket.

SPOC Owners Manual (min 60% on site Göteborg)

Ansök    Aug 12    CBB Sverige AB    Dokumentalist
Zeekr develop a new SDS ready vehicle for the US market with WAYMO as customer for its taxi operations. The Zeekr US Aftermarket project will lead the development of the Owner’s Manual (OM) provided with the SDS ready vehicle covering all functionality and legal requirements complying to US law and legislation. The SPOC (Single Point of Contact) role is a key competence to enable a smooth dialogue between the selected supplier and the CEVT internal staff a... Visa mer
Zeekr develop a new SDS ready vehicle for the US market with WAYMO as customer for its
taxi operations. The Zeekr US Aftermarket project will lead the development of the
Owner’s Manual (OM) provided with the SDS ready vehicle covering all functionality and
legal requirements complying to US law and legislation. The SPOC (Single Point of
Contact) role is a key competence to enable a smooth dialogue between the selected
supplier and the CEVT internal staff and project.


Assignment Description:
• OM SPOC is the first point of contact for the Zeekr US Aftermarket Project towards
supplier and lead the dialogue including planning and communication required with internal resources.
• OM SPOC distribute the OM requirements (function, service and legal) and provide the
supplier with the correct information.
• OM SPOC have a close dialogue with the Homolgation team to clarify any legal OM
requirement and secure correct information are communicated to supplier.
• OM SPOC distribute the various questions from supplier to the correct requirement owners
within R&D and other requirement owners and enable a smooth dialogue preferably
directly between the parties.
• OM SPOC plan and follow up that each sprint delivery from supplier follow the time plan and
cost burn rate agreed.
• OM SPOC raise and escalate any critical or unsolvable issue as well as major deviations from
plan to the Zeekr US project Management for decision.
• OM SPOC align with Zeekr 001 OM in order to inherit and utilize similar or same set up
regarding OM framework and branding etc.
• OM SPOC align with WAYMO as customer to clarify and agree on interface for user
information between the SDS ready vehicle and the SDS final vehicle.


Competence:
• Preferably candidate have knowledge about System weaver / Team Center.
• Preferably the candidate has a good network within automotive R&D and familiar with the different function’s responsibility areas.
• Preferably the candidate has some experience about user information and Owners Manuals since before.
• Excellent in English both written and spoken.
Required skills:
Teamcenter
SPOC
System Weaver Visa mindre
Ansök

German Speaking Service Desk Technician

Ansök    Feb 12    CBB Sverige AB    Helpdesktekniker/Supporttekniker
For our client we are looking for a Service Desk Technician. Purpose Of Position The Service Desk Technician is responsible for delivering 1st contact support to the global organization from the GBS organization. The areas of support include, but are not limited to, IT infrastructure and application support as well as GBS-related Finance and HR support. Key Accountabilities: Responsible for delivering 1st contact support at th... Visa mer
For our client we are looking for a Service Desk Technician.
Purpose Of Position
The Service Desk Technician is responsible for delivering 1st contact support to the global organization from the GBS organization. The areas of support include, but are not limited to, IT infrastructure and application support as well as GBS-related Finance and HR support.

Key Accountabilities:
Responsible for delivering 1st contact support at the GBS Service Desk
Ensure that the global policies, processes and procedures are followed.
Proactively suggest new ways of working and improvements to increase efficiency and effectiveness.
Actively participate in process improvement
Actively participate in building and maintaining Knowledge base articles related to the end user support.
Take ownership of the support tickets generated
Adhere to the ways of working and procedures to ensure consistency and quality in the underlying data and information as well as timely and relevant communication with the end users.
Keep end users informed of the status of all tickets at all times.
Deliver support within the defined SLAs and take action whenever an SLA breach is imminent.
Identify, suggest and provide end user training and knowledge.
Participate in projects when needed.
Work together with the other functions during a project transition to ensure quality in the production cut-over and early-life support.
Participate in User Acceptance Tests when necessary


Key Decisions
Proactively escalate needed changes in the support processes to increase efficiency, quality and end user satisfaction.
Determine whenever a Knowledge gaps occurs and work towards getting the necessary Knowledge base articles created.

Competencies
Excellent customer service focus
Act with a “Customer at heart” attitude, always acknowledging the user’s needs.
Works in an organised and structure way
Proactiveness and understanding of business criticality.
Problem solving skills
Flexible and a “can-do” attitude.
Team player


Qualifications And Experience
Minimum of a high school education or similar
Minimum of 3 years of Service Desk first line experience
Experience of working in and knowledge of IT support processes
Skill in the Microsoft end-user environment
Basic understanding of Microsoft service software and related operation server management tools
Understanding of process automation through IT enabled solutions is a plus
ITIL foundation v3 Certificate
Fluent in English, spoken and written


Any Other Information
Fluent in German, spoken and written
Fluent in English, spoken and written



Please contact Ingve Groven on [email protected] for further information. Visa mindre
Ansök
Copyright © 2026 - Alla rättigheter reserverade.