Lediga jobb Fisher Scientific Gtf AB i Göteborg

When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

About the role
Want a hands-on role at the intersection of science, logistics, and customer support? As a Site Specialist in our Managed Services team, you’ll work directly at a customer site in Gothenburg, Sweden, helping their research and supply chain operations run smoothly every day.
Managed Services is part of Thermo Fisher Scientific’s Customer Channels Group. We provide on-site services that support laboratories and research environments — making work safer, faster, and more efficient for scientists.
This role is ideal if you enjoy varied tasks, working independently, and being close to real scientific work, even if you’re early in your career.

What you’ll do


Run stockroom and inventory services (receiving, replenishment, cycle counts)



Support laboratory operations (glassware cleaning, media prep, chemical tracking, waste handling)



Manage orders and customer procurement systems



Coordinate deliveries and direct shipments



Provide day-to-day customer support on-site



Follow SOPs and represent Thermo Fisher Scientific professionally.




What’s in it for you?


A varied, active role — no two days are the same



Independence with clear goals and support



Daily interaction with people from different backgrounds



Exposure to real laboratory and research environments



A strong entry point into science support and operations.




What we’re looking for


Good communication skills in English (other languages are a plus)



Customer-focused and reliable



Comfortable working independently



Basic Microsoft Office skills



Physically fit and comfortable with hands-on tasks



Willing to work in lab, stockroom, and office environments.

Experience in inventory, logistics, or lab support is a plus — but not required.



Benefits
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!




Application:
Apply via http://jobs.thermofisher.com/ before 17.3.2026!


Send in your cover letter and CV (including salary request) in English.


The position will be filled as soon as suitable candidate is found. Visa mindre

Job Description
When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.


The job
We are hiring a Team Leader, Distribution to join our team in Gothenburg! You'll lead a team of operators delivering world-class service to customers. You will collaborate closely with the Operations Manager to drive efficiency improvements and implement a one-team approach to customer support.


Responsibilities:
Establish objectives and priorities with the Operations Manager according to customer specifications.
Coordinate and manage the team’s human resources on the field.
Ensure daily objectives in safety, quality, delivery, and cost are met.
Foster a collaborative climate conducive to commitment and dedication.
Actively participate in daily operations and support employee autonomy.
Continuously seek process improvements with colleagues.
Propose and implement solutions to operational problems.
Develop the operational skills of your team members.
Conduct performance and personal development evaluations.
Oversee the initial training and integration of new hires.
Identify and address training needs.
Maintain open and constructive communication within the team.
Lead by example as a "Role Model Leader."
Facilitate communication with internal and external customers.
Apply and adapt procedures to enhance quality levels.
Promote safety and improve working conditions.
Enforce Health Safety Environment (HSE) rules.
Adhere to internal control rules within the team.
All other duties as assigned



Minimum Requirements/Qualifications:
Proven track record of managing/supervising people for 4 to 5 years preferred.
Degree in logistics or equivalent work experience.
Extensive experience in logistics warehouse and operational team management.
Effective and flexible communication skills.
Strong natural leadership with solid management experience.
Proficiency in English and Swedish.
Experience in coaching and developing people.
Forklift driver license.
Proven success in service delivery in a high-volume service environment.
Preferable but not mandatory experience with dangerous goods.



Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Standing for full shift, Will work with hazardous/toxic materials


At Thermo Fisher Scientific, each one of our 120,000+ extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.
Apply today! http://jobs.thermofisher.com
Please apply as soon as possible as the position will be filled as soon as suitable candidate is found. Visa mindre

Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com.
Position Summary
In this position you will be joining Fisher, a part of Thermo Fisher Scientific, which delivers over 800,000 different products to a wide range of laboratory customers, helping them to accelerate life science research, solve complex analytical challenges, improve patient diagnostics and increase laboratory productivity.
In the Customer Service Representative role you will be responsible for some day-to-day activities in a dedicated area. Duties could include, but are not limited to, order entry /processing, complaint management and general resolution of both verbal and written customer enquiries. The role is based in our Gothenburg office, a state-of-the-art, newly built office and warehouse where approximately 50 employees work together. At Fisher we can offer an interesting and challenging position in an international environment. You will be joining a company that is a world leader in serving science and will support you to achieve your career goals.
Teamwork and strong communication are key to this role, as are:
Building mutually beneficial relationships with internal and external colleagues and customers
Encouraging positive attitudes within the department and the organization
Maintaining a professional manner when problems arise – finding solutions and driving positive change
Providing and receiving constructive feedback
Effectively performing your duties whilst acting at all times in accordance with our values of Integrity, Intensity, Innovation and Involvement
Being proactive in presenting solutions, not just problems to others

Key Responsibilities:
To enjoy this role you should be a service-minded and flexible person, who likes multi-tasking, solving problems and working with people
The key requirements to be successful in this role are:
Experience working in a multi-channel customer service environment
Professional approach when dealing with customers and key stakeholders
Experience in Microsoft office
Ability to communicate effectively, both orally and in writing, to customers

Minimum Requirements/Qualifications:
Ability to speak English and Danish to a professional standard.

Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com. Visa mindre

Customer Service Representative
Gothenburg


About Thermo Fisher Scientific
Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com.
The role:
Customer Focus
Make decisions on a day to day basis to ensure the customer is served in the best way possible
Interpersonal Skills/Teamwork
Build and develop mutually beneficial relationships with internal and external colleagues/customers
Encourages and promotes good attitudes within the department and the organization
Maintains a professional manner when problems/conflicts arise – seeks to find solutions, not to blame and takes ownership for making positive change
Always exhibits appropriate behavior and language on job or at company events
Openly provides and receives constructive feedback – uses this positively to improve and expects the same from their Supervisors/Manager
Ability to work as part of a team to solve problems
Effectively always perform your duties whilst acting in accordance with the Dignity at Work Policy, Code of Business Conduct and Ethics and our values of Integrity, Intensity, Innovation and Involvement.
Embrace and participate in PPI initiatives to identify improvements and cost savings to the business.
Works proactively in the ‘one team’ framework ensuring that cover and support is provided whenever necessary



Communication
All written communication to be well presented, professional clear and concise.
Displays active listening skills to internal and external customers.
Handles each customer contact enthusiastically and treats each one with a positive and professional manner. Seeks to improve through focused training and feedback
Communicate effectively with customers, sales force and colleagues all relevant information and issues, e.g. key customer issues, quotation outcomes, customer information and demonstration requests.
Monitor and communicate quotation acceptance to all relevant parties and complete business reports as required.



Problem Solving
Seeks appropriate data/information before making any decisions
Is proactive in presenting solutions, not just problems to others
Exercises good judgment that benefits the business/customer when reaching conclusions
Constantly looks for opportunities to prevent problems, not just react to them



Dependability/Flexibility
Willingness to be flexible with working hours to meet the business needs when this occurs.
Willingness to visit customers, attend exhibitions, training events and meetings when this occurs. All other duties as assigned



Minimum/Expected Requirements/Qualifications:
Experience working in a multi-channel customer service environment (non-negotiable)
Track record of being able to multi-task and work in a flexible work environment
General business acumen
You are always required to be smartly presented and have a professional approach when dealing with customers and key stakeholders (non-negotiable)
Experience in Microsoft office (non-negotiable)
Understanding of a supply chain environment and how to work collaboratively with the Supply Chain team in CS
Demonstrate ability to effectively communicate, both orally and in writing, to customers (non-negotiable)
Possess excellent problem-solving skills (Non-negotiable)
Strong GSCE results including Math’s and English, or equivalent
A-levels and or degree desirable.
Ability to speak English, the main language of your site and if possible one additional language for a country managed from your location, to a professional standard.
Experience from a multi-channel customer service environment where multi-tasking and flexibility are the norm.
You should ideally have completed a further education programmed, such as a Bachelor, Masters or equivalent.
Excellent problem-solving skills and good business acumen.
You must be able to develop mutually beneficial relationships with internal and external colleagues and customers.
Encourages and promotes good attitudes within the department and constantly looks for opportunities to prevent problems, not just react to them.
Openly provides and receives positive and constructive feedback.
Works proactively in the ‘one team’ framework ensuring that cover and support is provided whenever necessary
You should have strong communication skills, both written and spoken, and you should display active listening skills to internal and external customers.
You should be fluent in Danish both written and spoken.
Handles each customer contact enthusiastically and treats each one with a positive and professional manner.
Exercises good judgment that benefits both the business and customer when reaching conclusions.
As a person is dependable and flexible.



Would you like to ask QUESTIONS?
contact Sonia Zouave [email protected]
Apply as soon as possible but latest by January 15, 2022
We will review applications continuously.
Apply today via our career site http://jobs.thermofisher.com
At Thermo Fisher Scientific, each one of our 65,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission - enabling our customers to make the world healthier, cleaner and safer. What story will you tell? Visa mindre

When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and be part of a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $24 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.
About Sweden
There are nearly 1,000 Thermo Fisher Scientific employees based across five different locations in Sweden. Our biggest site in Uppsala develops, manufactures, and markets allergy tests and diagnostic systems. In central Stockholm we have two smaller offices that support customers with analytical, diagnostic and research related products, instruments and services. On the west coast in Gothenburg our newly built warehouse and office works with a wide range of laboratory equipment and consumables. On the outskirts of Ängelholm in southern Sweden ca. 40 people are dedicated to producing and extracting top-quality raw materials used in allergy tests and other health products.
How will you make an impact?
We are looking for someone from background in order management and customer quotations with strong focus on customer excellence to join our team of experienced Tender/Contract specialists. The role will be to support the Tender/Contract Specialist throughout the tender process ensuring the coordination and execution of the activities related to tenders and contracts with public and private entities, in compliance with the law and procedures of the company.
The Tender & Contract Specialist will support the RSD business in Sweden, Denmark and Norway. This position also includes a close collaboration with the EU Contract Specialist to ensure that local tenders are implemented accurately.
This role is located in Gothenburg Sweden where you’ll have a team to support you or you can work remotely from your home.
What will you do?
Scan for all applicable opportunities: download and upload documentation and work within customer specific portals
Management of tender and related documentation on the different electronic platforms
Seek an early decision on whether to submit a tender or not and assemble the tender response team
Providing formal/administrative content of the Tender response. Support the project coordinator to ensure all customer files for the Tenders are collected, prepared and ready for submission.
Support the tender specialist with the ordering and dispatch of required tender samples
Support activities between all stakeholder functions throughout the duration of the tender process.
Support consolidation of the final tender response and ensure timely submission through appropriate media
Manage electronic archiving of documents in accordance with established criteria
Maintain a database / library of Tender/RFP responses to questions
Contribute to the continuous improvement of tender processes
Provide to stakeholders all relevant documents resulting from the tender award to secure orders and long-term tender implementation
Manage the pipeline and contract renewals

How will you get here?
Secondary education or higher

Experience
Knowledge of basic administration management / Quotations, Customer Service, Sales Support or similar
Scientific background desirable but not essential
Experience in project coordination

Knowledge, Skills, Abilities
Fluent Swedish and English, other Nordic languages an advantage
Excellent organizational and administrative skills
Well-structured and with direction, works to achieve objectives and deliver results
Excellent attention to detail
Great communication skills with a collaborative approach working in a cross functional environment
Interest in local tender processes and country procurement law
Desire to develop project management skills
Ability to quickly learn processes and tools
Excellent computer skills particularly in Excel, data manipulation and usage of Web platforms.
Adaptability to change

Please send in your application, including a cover letter and CV in English. Please apply via http://jobs.thermofisher.com/ by 15th of November Reference: 180999BR. Please apply as soon as possible, the position will be filled as soon as suitable candidate is found.
About us:
Each one of our 70,000 extraordinary minds has a unique story to tell. It’s not just a career, it’s a chance to realise your best – professionally and personally.
Join us and contribute to our mission—enabling our customers to make the world healthier, cleaner and safer: http://jobs.thermofisher.com Visa mindre

When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and be part of a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $30 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.
About Finland
Our Finland locations include Vantaa and Joensuu, employing over 1,000 professionals supporting functions such as production, instrument and reagent manufacturing, R&D, marketing, sales, quality, administrative support and supply chain. We hire experts in different fields including engineering, chemistry, microbiology and bioinformatics. It is conveniently located close to the Vantaankoski railway station. Please read more about Finnish sites, innovative work and collaborative colleagues at https://jobs.thermofisher.com/page/show/Finland.
Take a look how our software professionals in Finland are enjoying our innovative work atmosphere and the role they are playing in helping humankind: https://youtu.be/wDm4NLxq3nI
About Sweden
There are nearly 1,000 Thermo Fisher Scientific employees based across five different locations in Sweden. Our biggest site in Uppsala develops, manufactures, and markets allergy tests and diagnostic systems. In central Stockholm we have two smaller offices that support customers with analytical, diagnostic and research related products, instruments and services. On the west coast in Gothenburg our newly built warehouse and office works with a wide range of laboratory equipment and consumables. On the outskirts of Ängelholm in southern Sweden ca. 40 people are dedicated to producing and extracting top-quality raw materials used in allergy tests and other health products.
How will you make an impact?
Thermo Fisher is looking for a Tender & Contract Specialist who will be responsible for the development of business proposals and ensures the coordination and execution of the activities related to tenders and contracts with public and private entities, in compliance with the law and procedures of the company.
The Tender & Contract Specialist will have overall responsibility for support to RSD business in Finland or Sweden and backfill other Nordic countries when needed. This position also includes a close collaboration with the EU Contract Specialist to ensure that local tenders are implemented accurately.
In this role you will have a remote team to support you. We offer a possibility to work remotely from your home office or alternatively our office in Vantaa or Gothenburg.
What will you do?
Responsible for effective end to end administration of designated Tenders / Request for Proposal (RFP’s) or Request for Information (RFI's) workload
Prepare all relevant tender documents by verifying all the administrative and technical requirements and ensure written formal tender proposal response
Track, download and upload documentation and work within customer specific portals
Coordinate activities between all Functions and Sales throughout the duration of the tender process
Create and execute a Plan to be shared with all the tender stakeholders in order to manage the documentation needed to participate to tenders
Conducts the “first-pass” of each proposal and provide the answers to the questions by researching the appropriate knowledge database
Act as gate keeper and project coordinator to ensure all customer files for the Tenders are collected, prepared and ready for submission
Maintain a database / library of Tender/RFP responses to questions
Provide regular updates to the different functions of the tender process
Contribute to improve win rates
Provide to internal functions and customer all relevant documents resulting from the tender award to secure orders and long-term tender implementation
Ensure tracking of opportunities and live tenders

How will you get here?
Bachelor’s or Master’s degree in Business or other relevant field

Experience
1-3 years’ experience from Administration of Tenders / Request for Proposal
Experience in project management and working in a cross-functional environment

Knowledge, Skills, Abilities
Fluent Swedish and English, Finnish or other Nordic language skills are an advantage
Well-structured, self-directed, persistent and goals oriented
Excellent organizational skills
Excellent computer skills particularly in Excel & any data manipulation and usage of Web platforms.
Excellent communication and interpersonal skills and ability to work in a Team



Please send in your application, including a cover letter and CV in English. Please apply via http://internaljobs.thermofisher.com/ by 22nd of September . Reference: 166275BR.
About us:
Each one of our 80,000 extraordinary minds has a unique story to tell. It’s not just a career, it’s a chance to realise your best – professionally and personally.
Join us and contribute to our mission—enabling our customers to make the world healthier, cleaner and safer: http://jobs.thermofisher.com Visa mindre