Lediga jobb Ascom i Göteborg

Se alla lediga jobb från Ascom i Göteborg. Genom att välja ett specifikt yrke kan du även välja att se alla lediga jobb i Göteborg som finns inom det yrket.

Strategic and Material Planner

Ansök    Dec 16    Ascom    Materialplanerare
You will be a part of the central Strategic & Material Planning Team consisting of five people.  The purpose of the team is to deliver an excellent Supply Chain in order to support the overall business plan of Ascom. In this role you report directly to Manager Strategic Material Planning in functional area Supply Chain Management, IT & Quality. Responsibilities Order and delivery planning Customs Freight Demand planning Stock control Development of logisti... Visa mer
You will be a part of the central Strategic & Material Planning Team consisting of five people.  The purpose of the team is to deliver an excellent Supply Chain in order to support the overall business plan of Ascom.
In this role you report directly to Manager Strategic Material Planning in functional area Supply Chain Management, IT & Quality.
Responsibilities
Order and delivery planning
Customs
Freight
Demand planning
Stock control
Development of logistics processes with customers, suppliers and 3PL
Planning external warehouses
Supplier development
Participate in projects
Qualifications
BSc in Business administration or similar
Broad experience working with customs
Experience with working with Asia market, especially China
Experience in Microsoft Axapta
Good knowledge of MS Office
Excellent communication skills, both in Swedish and English
Meritorious
Knowledge in customs operations
Knowledge in handling freights
Good knowledge in Excel
Personal Skills
We are looking for a driven person with the ability to understand, execute and communicate the processes within Supply Chain. To be successful in this position you need to be socially confident and motivated by working for the customer. You also need to have the skills to build good relations with suppliers and other key stakeholders. As an individual you must be able to handle stressful situations during our peak seasons, and have the capability of having many things going on and still be able to find a good structure in the work.  
We anticipate that the successful candidate will have a few years of experience after graduating from university and experience from working with custom is a requirement.  
Working at Ascom   
We offer an open and international environment where personal initiative is both expected and appreciated. Our culture is reflected by the Ascom Way and its six principles: Customer Focus, Accountability & Commitment, Growth, Innovation, Leadership, We are Ascom. Key aspects are to create customer value in everything we do, take calculated risks, be curious and creative, and be passionate and inspire. Ascom is a company where you will be able to engage with all parts of the value stream, from development to sales, manufacturing, supply chain and service delivery. If you are motivated by making a real difference in your work, you are probably one of us.

Contact and Application  
Are you interested in the job? Then you should apply for this position via the “apply” button! But don’t wait with your application, interviews will be held during the application time. Visa mindre

Global 3rd Line Support

Ansök    Nov 29    Ascom    Helpdesktekniker/Supporttekniker
As a System engineer at Global support you will provide 3rd level support for all Ascom regions and growth market partners. As Global 3rd Line support engineer you will be seen as the expert on Ascom systems and solutions. When required provide technical trainings for Ascom 2nd line 1st Line support staff. As part of a global team international travel will be part of your daily work. Your main responsibilities in this role will be as following: Res... Visa mer
As a System engineer at Global support you will provide 3rd level support for all Ascom regions and growth market partners. As Global 3rd Line support engineer you will be seen as the expert on Ascom systems and solutions. When required provide technical trainings for Ascom 2nd line 1st Line support staff.
As part of a global team international travel will be part of your daily work.
Your main responsibilities in this role will be as following:
Responsibilities Provide 3rd level support for Ascom Regions, growth market partners and OEM Assist, when required, in complex project deliveries/go-live as the system expert Provide trainings for Ascom 1st and 2nd line support staff
Qualifications Relevant engineering degree (Computer, Engineering or Engineering Technology or equivalent training is preferred) Strong IP-knowledge Experience of trouble shooting in mission critical systems Knowledge of VOIP, VoWiFi Knowledge of wireless technologies –VoWiFi, WLAN, GSM/3G/LTE technology CCNA, CCNP or CompTIA certified or equivalent. Fluent in English, additional languages is a merit Knowledge and working experience of project management CWNA certified is a merit
Personal Skills
We are looking for you who is direct and have an open-minded approach to things. You are a strong team player that have the ability to take own initiative and start up new activities. Since you have a lot of internal and external contacts in this role you will need to have a strong costumer orientation and be a great communicator. Further on we believe you are structured, proactive and have a pragmatic attitude.
Working at Ascom  
We offer an open and international environment where personal initiative is both expected and appreciated. Our culture is reflected by the Ascom Way and its six principles: Customer Focus, Accountability & Commitment, Growth, Innovation, Leadership, We are Ascom. Key aspects are to create customer value in everything we do, take calculated risks, be curious and creative, and be passionate and inspire. Ascom is a company where you will be able to engage with all parts of the value stream, from development to sales, manufacturing, supply chain and service delivery. If you are motivated by making a real difference in your work, you are probably one of us.  
Contact and Application  
Are you interested in the job? Please submit your application through the "Apply" button.
We will start with selection and interviews in the beginning of the new year, after the Christmas holidays. Visa mindre

OEM Operations & Sales Support Manager

Ansök    Okt 24    Ascom    Projektledare, IT
As OEM Operations & Sales Support Manager at Ascom you are responsible to drive retention of key business and enable incremental growth by ensuring product quality and service excellence for and customer satisfaction of OEM accounts. The Role You will provide proactive operational recommendations to the KAM, Product Management and R&D in regards to setup, structure, procedures, required capacities etc. You will discuss and align on priorities to resolve... Visa mer
As OEM Operations & Sales Support Manager at Ascom you are responsible to drive retention of key business and enable incremental growth by ensuring product quality and service excellence for and customer satisfaction of OEM accounts. The Role
You will provide proactive operational recommendations to the KAM, Product Management and R&D in regards to setup, structure, procedures, required capacities etc. You will discuss and align on priorities to resolve and if required escalate key concerns within the organization matrix, to ensure that all issues are dealt with in a professional and timely manner. You will proactively drive continuous improvement of sales operations, support and service delivery for the OEM accounts and program. You will improve global and regional collaboration (virtual teams with regional channel managers) and support the regions to follow global guidelines related to collaboration with the existing OEM partners.
Key Responsibilities Project execution: Liaise between R&D projects and customer release projects and ensure they are managed correctly and in-line with dead-lines and budget OEM roadmaps & product life cycle management support for the OEM portfolio and active OEM accounts Operational relationship management: On-going review of operational procedures to maximize efficiency in processes and cost reduction opportunities. Capture and drive requested product and software requirements and support KAMs in creating business cases for management decisions Commercial management support: Understanding the cost and margin history and OEM specific price development and operational activities to grow profitable business. Define new business models: HW bundles and SW packages for dedicated OEM partner OEM Partner Program: Support in defining an OEM Partner Program, incl. Partner Portal (SharePoint, eCommerce models, configuration options, e.g.) in collaboration with PM, KAM, Marketing and IT Education: Plan and coordinate customer webinars, seminars, training, events etc. Account Plans: Participate in the definition, implementation and follow-up of account plans: monthly report of operational status, e.g. ongoing projects and JIRA tickets as part of the individual Account Plans in close collaboration with the KAM Assist in preparation of MBR/QBR material/data, as well as attend regional QBRs (quarterly business review) and drive follow up actions with the organizations GTM operational management (labels, regulatory questions, shipping issues, quality issues, requirements) Maintain CRM and prepare bi-weekly forecast reporting
Competencies and Qualifications 4-7 years’ experience in project management and product life cycle management roles Ability support structured partnerships by providing conductive information and relevant data Excellent analytic skills to create management reports and to track KPIs Excellent verbal and written communication skills Ability to establish and maintain positive and effective work relationships with coworkers, customers and 3rd party providers Experience and energy to work in an international, highly engaged matrix environment Experience within IT and Software sales, Medical Devices or enterprise productivity is highly valuable Be willing to travel 5%-15%
Working at Ascom  
We offer an open and international environment where personal initiative is both expected and appreciated. Our culture is reflected by the Ascom Way and its six principles: Customer Focus, Accountability & Commitment, Growth, Innovation, Leadership, We are Ascom. Key aspects are to create customer value in everything we do, take calculated risks, be curious and creative, and be passionate and inspire. Ascom is a company where you will be able to engage with all parts of the value stream, from development to sales, manufacturing, supply chain and service delivery. If you are motivated by making a real difference in your work, you are probably one of us.  
Contact and Application  
Are you interested in the job? The selection process is ongoing, so please submit your application as soon as possible via the "apply" button. Visa mindre

Mechanical Engineer

Ansök    Sep 24    Ascom    Elektromekaniker
Som Mechanical Engineer med inriktning på produktutveckling jobbar du i tvärfunktionellt sammansatta projekt med kompetenser inom bl.a, industridesign, elektronik, radio, audio och produktionsteknik. Projekten drivs till största delen i samarbete med Asiatiska leverantörer och produkterna består i huvudsak av formsprutad plast. Du tillhör ett kompetent och prestigelöst team, där du får möjligheten att arbeta med hela utvecklingsprocessen från konceptg... Visa mer
Som Mechanical Engineer med inriktning på produktutveckling jobbar du i tvärfunktionellt sammansatta projekt med kompetenser inom bl.a, industridesign, elektronik, radio, audio och produktionsteknik. Projekten drivs till största delen i samarbete med Asiatiska leverantörer och produkterna består i huvudsak av formsprutad plast.

Du tillhör ett kompetent och prestigelöst team, där du får möjligheten att arbeta med hela utvecklingsprocessen från konceptgenerering, specificering fram till produktion av färdig produkt.

Arbetsuppgifter 
 Konstruktion av telefoniprodukter Analysera kravspecar för produkter och översätta dessa till konstruktionslösningar Dokumentering och kravspecificering av artiklar Konceptframtagning av framtida produkter Vara delaktig i processen kring produktspecificering Göra analyser och simuleringar av egna plastdetaljer Ta fram avancerade cad-modeller

Kvalifikationer Teknisk högskoleutbildning Flera års erfarenhet av konstruktionsarbete med konsumentprodukter i formsprutad plast CAD kunskap i Pro/E, med avancerad ytmodellering av designytor Behärska enkla matematiska beräkningar och ha en väl utvecklad känsla för fysikaliska sammanhang God Engelska i tal och skrift

Det är meriterande om du har erfarenhet av konstruktion av detaljer anpassade för elektronik, eller kunskap om verktygskonstruktion och produktionsteknik för olika produktionsprocesser. Det är också en fördel om du har erfarenhet av tillverkning i Asien och kunskap om polymera material.

Personliga egenskaper
För att lyckas i rollen som Mechanical Engineer tror vi att du har en analytisk ådra, med en god känsla för sakernas sammanhang och hur dessa saker fungerar ihop. I tjänsten kommer det att finnas utrymme för dig att ta initiativ och tänka kreativt, vilket är något vi värdesätter.

Jobba hos Ascom
Vi erbjuder en öppen och internationell miljö där personligt initiativ både förväntas och uppskattas. Vi tar ansvar för vad vi gör, är innovativa, engagerade och bidrar till hela företaget – ”Vi är Ascom "- är kärnan. Viktiga aspekter är att respektera varandra, både som individer och som team, att utmana och leverera, vara närvarande och transparent. Ascom är ett företag där du kommer att kunna engagera dig inom alla delar av värdeflödet, från utveckling till försäljning, tillverkning, leverans och service. Om du vågar och tycker det är viktigt att göra ditt allra bästa och därigenom göra en riktig skillnad i din arbetsdag är du förmodligen en av oss. Se mer på: www.ascom.com

Ansökan
Tjänsten ska tillsättas så snart som möjligt och rekryteringsarbetet sker därför löpande under ansökningstiden. Ansök via "Apply" knappen till höger om annonsen. Visa mindre

HR Services Specialist

Ansök    Nov 1    Ascom    HR-specialist/HR-adviser
As our new HR Services Specialist you will have one of the most fun working areas as your main focus: you will play a pivotal role in finding new, creative ways in getting the best talents to join our company. With this follows responsibility of supporting the managers in the Nordic Geography in driving recruitment, and employer branding related activities from start to finish both on an operational and strategic level. Next to that you will support the... Visa mer
As our new HR Services Specialist you will have one of the most fun working areas as your main focus: you will play a pivotal role in finding new, creative ways in getting the best talents to join our company. With this follows responsibility of supporting the managers in the Nordic Geography in driving recruitment, and employer branding related activities from start to finish both on an operational and strategic level.
Next to that you will support the business in delivering a wide range of HR services to our ‘Internal Customer’: our appreciated colleagues within the Nordics and beyond.
You will be based in Gothenburg and closely work with 3 HR colleagues. At the same time we are all part of a global HR-team consisting of around 20 HR professionals in total. You report to the Manager Global HR Services, who is located in The Netherlands. 
Key Responsibilities Supporting the Nordic Geography in full cycle recruitments, also acting as a strategic partner in terms of recruitment and employer branding related matters Delivering HR operational support as part of the Global HR Services team in line with HR Metrics/KPIs (volumes, timeliness, accuracy and employee satisfaction)   Covering the whole employee-life-cycle with regards to operational HR tasks (contracts, compensation, training, social security, individual correspondence etc.)  Preparing or updating employment records related to new hires, transfers, promotions, terminations and any other amendments  Explaining policies, procedures, laws, and standards to new and existing employees  Supporting global HR Services projects   Providing Manager Global HR Services with data analysis and statistics   System data-entry and reporting of any absences (e.g. illness, accidents) to respective authorities  Regularly review and update rules and policies with regard to conformity to labor law and collective agreement  Drive application process and coordination with 3rd party in terms of applying for work permits
Your Profile At least 2 year experience in Recruitment or HR Services in an international organization   Experience in working with an HRM system and managing a payroll  Excellent understanding of local employment legislation English communication skills, both written and verbal is a must. Finnish or Danish language skills is a big plus The ability to work accurately with attention to detail  Independent, self-driven and process oriented  Personal integrity  Stress-resistant
Working at Ascom 
We offer an open and international environment where personal initiative is both expected and appreciated. Our culture is reflected by the Ascom Way and its six principles: Customer Focus, Accountability & Commitment, Growth, Innovation, Leadership, We are Ascom. Key aspects are to create customer value in everything we do, take calculated risks, be curious and creative, and be passionate and inspire. Ascom is a company where you will be able to engage with all parts of the value stream, from development to sales, manufacturing, supply chain and service delivery. If you are motivated by making a real difference in your work, you are probably one of us.   
Are you interested in the job? 
Then don’t wait any longer and submit your application as soon as possible through the "Apply" button.
If you have any questions about the job, please contact the Manager Global HR Services, Dennis Bos ([email protected] | +31646752961) Visa mindre

Service Desk Support Engineer (2nd line support)

Ansök    Sep 11    Ascom    Helpdesktekniker/Supporttekniker
The role Our level 2 support solves our customers' demanding fault situations remotely, and implement small-scale change requests. Our solutions are based on Ascom's own technologies and software, and the practical orientation for the job is performed by our current Customer Care expert team. Our Customer Care team has a close co - operation with our Nordic organization and we monitor our operations with our customers using agreed performance ... Visa mer
The role
Our level 2 support solves our customers' demanding fault situations remotely, and implement small-scale change requests. Our solutions are based on Ascom's own technologies and software, and the practical orientation for the job is performed by our current Customer Care expert team.



Our Customer Care team has a close co - operation with our Nordic organization and we monitor our operations with our customers using agreed performance indicators based on ITIL. For your part, you are responsible for the success of your customer experience and for ensuring customer satisfaction.



Qualifications
?Multi-year experience in the Service Desk environment or similar technical customer service, databases and configurations. Development background is an advantage
?Experience in Server Administration
?Experience with the Windows Server Environment / MS Server 2012/2016 and the TCP / IP Communications Protocol
?Managing remote access environments
?Good English and Swedish language skills
?Work experience in one of the following tools is an advantage: JIRA, Service Now or equivalent



Having background with the followings is a plus: electrical design and / or knowledge of IT environments in the healthcare sector, software design, ITIL.



Personal Skills
We are looking for a customer oriented person, who loves to solve technical problems combined with a service minded and positive mindset. You have a good ability communicating both externally to customers, as well as internally. Further on we believe you have a logical solution-oriented mindset and will not give up easily- just like us!



Working at Ascom
We offer an open and international environment where personal initiative is both expected and appreciated. Our culture is reflected by the Ascom Way and its six principles: Customer Focus, Accountability & Commitment, Growth, Innovation, Leadership, We are Ascom. Key aspects are to create customer value in everything we do, take calculated risks, be curious and creative, and be passionate and inspire. Ascom is a company where you will be able to engage with all parts of the value stream, from development to sales, manufacturing, supply chain and service delivery. If you are motivated by making a real difference in your work, you are probably one of us.



Contact and Application
Are you interested in the job? The selection process is ongoing, so please submit your application as soon as possible via the "apply" button.



If you have questions about the recruitment process, please contact HR-specialist Klara Franson, +46 31559307. Visa mindre

Coordinator - Internal Service

Ansök    Jun 19    Ascom    Assistent, bostadsförmedling
We are looking for a person who is a master in coordination, like to have a varied work day and a desire to constantly work with improvements and service. In your role you will manage and follow up projects in the various departments and act as general support for any issues that arise. It is very important that you find joy in giving service and always are a step ahead. In your role you will do planning, coordination and organization of all supporting act... Visa mer
We are looking for a person who is a master in coordination, like to have a varied work day and a desire to constantly work with improvements and service. In your role you will manage and follow up projects in the various departments and act as general support for any issues that arise. It is very important that you find joy in giving service and always are a step ahead. In your role you will do planning, coordination and organization of all supporting activities towards the VP Global Product Line Mobility, R&D Directors, section managers and Project Office.

You will be a part of the Internal Service team of 5 employees with different background and competence. The position is based in Gothenburg and you will report to Manager Facility Management.


Responsibilities  Administrator for Antura Administrate time reporting in Antura Administrative support to Project managers, Section managers and R&D management team Administrate departmental projects and run your own projects within departments, often at the same time. Administrate the Intranet & SharePoint: publishing Divisional News, updating sites for the departments Actively participate in budget processe Responsible for dealing with external partners     Arrange internal and external conferences and major events Streamline administrative procedures for Internal Service Travel reservations and administration of profiles

Qualifications Very good knowledge in English and Swedish, both spoken and written is a demand Very good IT-knowledge and Microsoft Office Knowledge in Antura Knowledge in SharePoint Experience from similar duties

Personal skills
We believe you are a very service minded, structured and flexible person. You have a high level of integrity and can work independently, make your own decisions and prioritize. You are analytical and good at finding creatrive solutions for the bigger picture rather than partial solution. It is also important that you know how the business works and can drive work for improvement. For this position we are also looking for someone who have a high stress level and have the ability to handle multiple ongoing projects.


Working at Ascom
We offer an open and international environment where personal initiative is both expected and appreciated. Our culture is reflected by the Ascom Way and its six principles: Customer Focus, Accountability & Commitment, Growth, Innovation, Leadership, We are Ascom. Key aspects are to create customer value in everything we do, take calculated risks, be curious and creative, and be passionate and inspire. Ascom is a company where you will be able to engage with all parts of the value stream, from development to sales, manufacturing, Supply chain and service delivery. If you are motivated by making a real difference in your work, you are probably one of us.

Contact and Application
Are you interested in the job? The selection process is ongoing, so please submit your application as soon as possible.

If you have any questions about the job please contact recruiting manager Anna-Karin Strand, +46 31 55 93 00.

If you have any questions about the recruitment process please contact HR Service Specialist Sandra Kjellman, phone +46 31 559343 or email [email protected]. Visa mindre

Coordinator - Internal Service

Ansök    Jul 18    Ascom    Assistent, bostadsförmedling
We are looking for a person who is a master in coordination, like to have a varied work day and a desire to constantly work with improvements and service. In your role you will manage and follow up projects in the various departments and act as general support for any issues that arise. It is very important that you find joy in giving service and always are a step ahead. In your role you will do planning, coordination and organization of all supporting act... Visa mer
We are looking for a person who is a master in coordination, like to have a varied work day and a desire to constantly work with improvements and service. In your role you will manage and follow up projects in the various departments and act as general support for any issues that arise. It is very important that you find joy in giving service and always are a step ahead. In your role you will do planning, coordination and organization of all supporting activities towards the VP Global Product Line Mobility, R&D Directors, section managers and Project Office.

You will be a part of the Internal Service team of 5 employees with different background and competence. The position is based in Gothenburg and you will report to Manager Facility Management.


Responsibilities  Administrator for Antura Administrate time reporting in Antura Administrative support to Project managers, Section managers and R&D management team Administrate departmental projects and run your own projects within departments, often at the same time. Administrate the Intranet & SharePoint: publishing Divisional News, updating sites for the departments Actively participate in budget processe Responsible for dealing with external partners     Arrange internal and external conferences and major events Streamline administrative procedures for Internal Service Travel reservations and administration of profiles

Qualifications Very good knowledge in English and Swedish, both spoken and written is a demand Very good IT-knowledge and Microsoft Office Knowledge in Antura Knowledge in SharePoint Experience from similar duties

Personal skills
We believe you are a very service minded, structured and flexible person. You have a high level of integrity and can work independently, make your own decisions and prioritize. You are analytical and good at finding creatrive solutions for the bigger picture rather than partial solution. It is also important that you know how the business works and can drive work for improvement. For this position we are also looking for someone who have a high stress level and have the ability to handle multiple ongoing projects.


Working at Ascom
We offer an open and international environment where personal initiative is both expected and appreciated. Our culture is reflected by the Ascom Way and its six principles: Customer Focus, Accountability & Commitment, Growth, Innovation, Leadership, We are Ascom. Key aspects are to create customer value in everything we do, take calculated risks, be curious and creative, and be passionate and inspire. Ascom is a company where you will be able to engage with all parts of the value stream, from development to sales, manufacturing, Supply chain and service delivery. If you are motivated by making a real difference in your work, you are probably one of us.

Contact and Application
Are you interested in the job? The selection process is ongoing, so please submit your application as soon as possible.

If you have any questions about the job please contact recruiting manager Anna-Karin Strand, +46 31 55 93 00.

If you have any questions about the recruitment process please contact HR Service Specialist Sandra Kjellman, phone +46 31 559343 or email [email protected]. Visa mindre

Service Desk Support Engineer (2nd line support)

Ansök    Maj 24    Ascom    Helpdesktekniker/Supporttekniker
The role Ascom has a 24/7 customer support organization. Our Level 1 support is there for our customers 24/7 and forward the tickets as needed. Our level 2 support solves our customers' demanding fault situations remotely, and implement small-scale change requests. Our solutions are based on Ascom's own technologies and software, and the practical orientation for the job is performed by our current Customer Care expert team. Our Customer Care team h... Visa mer
The role
Ascom has a 24/7 customer support organization. Our Level 1 support is there for our customers 24/7 and forward the tickets as needed. Our level 2 support solves our customers' demanding fault situations remotely, and implement small-scale change requests. Our solutions are based on Ascom's own technologies and software, and the practical orientation for the job is performed by our current Customer Care expert team.

Our Customer Care team has a close co - operation with our Nordic organization and we monitor our operations with our customers using agreed performance indicators based on ITIL. For your part, you are responsible for the success of your customer experience and for ensuring customer satisfaction.

Qualifications Multi-year experience in the Service Desk environment or similar technical customer service, databases and configurations. Development background is an advantage Experience in Server Administration Experience with the Windows Server Environment / MS Server 2012/2016 and the TCP / IP Communications Protocol Managing remote access environments Good English and Swedish language skills Work experience in one of the following tools is an advantage: JIRA, Service Now or equivalent

Having background with the followings is a plus: electrical design and / or knowledge of IT environments in the healthcare sector, software design, ITIL.

Personal Skills
We are looking for a customer oriented person, who loves to solve technical problems combined with a service minded perspective. You have a good ability communicating both externally to customers, as well as internally. Further on we believe you have a logical solution-oriented mindset and will not give up easily- just like us!

Working at Ascom
We offer an open and international environment where personal initiative is both expected and appreciated. Our culture is reflected by the Ascom Way and its six principles: Customer Focus, Accountability & Commitment, Growth, Innovation, Leadership, We are Ascom. Key aspects are to create customer value in everything we do, take calculated risks, be curious and creative, and be passionate and inspire. Ascom is a company where you will be able to engage with all parts of the value stream, from development to sales, manufacturing, supply chain and service delivery. If you are motivated by making a real difference in your work, you are probably one of us.

Contact and Application
Are you interested in the job? The selection process is ongoing, so please submit your application as soon as possible via the "apply" button.

If you have questions about the recruitment process, please contact HR-specialist Klara Franson, +46 31559307. Visa mindre

Service Desk Support Engineer (1st line support)

The role Working in our 1st line support you will be the first point of contact for our customers having technical related issues. You will be part of the team that perform the initial troubleshooting with the customer, and if not solved forward the tickets needed. Our solutions are based on Ascom's own technologies and software, and the practical orientation for the job is performed by our current Customer Care expert team. Our Customer Care ... Visa mer
The role
Working in our 1st line support you will be the first point of contact for our customers having technical related issues. You will be part of the team that perform the initial troubleshooting with the customer, and if not solved forward the tickets needed. Our solutions are based on Ascom's own technologies and software, and the practical orientation for the job is performed by our current Customer Care expert team.



Our Customer Care team has a close co - operation with our Nordic organization and we monitor our operations with our customers using agreed performance indicators based on ITIL. For your part, you are responsible for the success of your customer experience and for ensuring customer satisfaction.



Qualifications A few years experience in the Service Desk environment or similar technical customer service, databases and configurations. Development background is an advantage Experience in Server Administration Experience with the Windows Server Environment / MS Server 2012/2016 and the TCP / IP Communications Protocol Managing remote access environments Good English and Swedish language skills Work experience in one of the following tools is an advantage: JIRA, Service Now or equivalent



Having background with the followings is a plus: electrical design and / or knowledge of IT environments in the healthcare sector, software design, ITIL.



Personal Skills
We are looking for a customer oriented person, who loves to solve technical problems combined with a service minded and positive mindset. You have a good ability communicating both externally to customers, as well as internally. Further on we believe you have a logical solution-oriented mindset and will not give up easily- just like us!



Working at Ascom
We offer an open and international environment where personal initiative is both expected and appreciated. Our culture is reflected by the Ascom Way and its six principles: Customer Focus, Accountability & Commitment, Growth, Innovation, Leadership, We are Ascom. Key aspects are to create customer value in everything we do, take calculated risks, be curious and creative, and be passionate and inspire. Ascom is a company where you will be able to engage with all parts of the value stream, from development to sales, manufacturing, supply chain and service delivery. If you are motivated by making a real difference in your work, you are probably one of us.



Contact and Application
Are you interested in the job? The selection process is ongoing, so please submit your application as soon as possible via the "apply" button.



If you have questions about the recruitment process, please contact HR-specialist Klara Franson, +46 31559307. Visa mindre

Service Desk Support Engineer (2nd line support)

Ansök    Jun 18    Ascom    Helpdesktekniker/Supporttekniker
The role Our level 2 support solves our customers' demanding fault situations remotely, and implement small-scale change requests. Our solutions are based on Ascom's own technologies and software, and the practical orientation for the job is performed by our current Customer Care expert team. Our Customer Care team has a close co - operation with our Nordic organization and we monitor our operations with our customers using agreed performance indica... Visa mer
The role
Our level 2 support solves our customers' demanding fault situations remotely, and implement small-scale change requests. Our solutions are based on Ascom's own technologies and software, and the practical orientation for the job is performed by our current Customer Care expert team.

Our Customer Care team has a close co - operation with our Nordic organization and we monitor our operations with our customers using agreed performance indicators based on ITIL. For your part, you are responsible for the success of your customer experience and for ensuring customer satisfaction.

Qualifications Multi-year experience in the Service Desk environment or similar technical customer service, databases and configurations. Development background is an advantage Experience in Server Administration Experience with the Windows Server Environment / MS Server 2012/2016 and the TCP / IP Communications Protocol Managing remote access environments Good English and Swedish language skills Work experience in one of the following tools is an advantage: JIRA, Service Now or equivalent

Having background with the followings is a plus: electrical design and / or knowledge of IT environments in the healthcare sector, software design, ITIL.

Personal Skills
We are looking for a customer oriented person, who loves to solve technical problems combined with a service minded and positive mindset. You have a good ability communicating both externally to customers, as well as internally. Further on we believe you have a logical solution-oriented mindset and will not give up easily- just like us!

Working at Ascom
We offer an open and international environment where personal initiative is both expected and appreciated. Our culture is reflected by the Ascom Way and its six principles: Customer Focus, Accountability & Commitment, Growth, Innovation, Leadership, We are Ascom. Key aspects are to create customer value in everything we do, take calculated risks, be curious and creative, and be passionate and inspire. Ascom is a company where you will be able to engage with all parts of the value stream, from development to sales, manufacturing, supply chain and service delivery. If you are motivated by making a real difference in your work, you are probably one of us.

Contact and Application
Are you interested in the job? The selection process is ongoing, so please submit your application as soon as possible via the "apply" button.

If you have questions about the recruitment process, please contact HR-specialist Klara Franson, +46 31559307. Visa mindre

Product Manager WiFi handsets

As Product Manager WiFi handsets you will drive and be accountable for the WiFi handset portfolio. You will maximize WiFi handset sales and profits throughout the product life cycle and through all channels.     As Product Manager WiFi handsets you will report to the Director Product Management, also located in Gothenburg. Travelling will be a natural part of your job, approximately 10% of your time     Responsibilities   • Drive, define and maintain the... Visa mer
As Product Manager WiFi handsets you will drive and be accountable for the WiFi handset portfolio. You will maximize WiFi handset sales and profits throughout the product life cycle and through all channels.     As Product Manager WiFi handsets you will report to the Director Product Management, also located in Gothenburg. Travelling will be a natural part of your job, approximately 10% of your time     Responsibilities   • Drive, define and maintain the product roadmap for the Ascom WiFi handset portfolio.   • Work closely with Ascom sales channels and external partners, to establish Ascom as a leading player in the market for WiFi handsets in all relevant vertical markets.   • Set, monitor and follow-up annual budgets for the WiFi handset portfolio. Responsible for the P&L.   • Responsible for creation of Requirement Specifications and Business Cases for new products.   • Ensure that high-quality commercial and technical product documentation is available for the WiFi handset portfolio.   • Coordinate with the other Product Lines to create overall solutions supporting a “One Ascom System” approach towards the market.   • Handle the product life cycle management for the WiFi handset portfolio.     Qualifications   • Bachelor degree in electrical engineering or IT/Telecoms, Masters preferred.   • 5 + years’ experience in Product Management.   • Proven experience with on-site wireless solutions in the enterprise market   • Experience in driving product management activities for complex business-to-business products and applications.   • Business skills: understands financials, revenue, margins, profitability of different distribution models.   • Executive level, polished skills in presenting technologically complex systems to the market.     Personal Skills   We believe you are a business oriented person that has strong analytical and problem solving skills. You are an excellent team player who is able to drive and motivate others, and you are also able to work independently and have a liking for working in a process-oriented environment. Since we are an international company, it is a must that you are fluent in English.     Working at Ascom   We offer an open and international environment where personal initiative is both expected and appreciated. Our culture is reflected by the Ascom Way and its six principles: Customer Focus, Accountability & Commitment, Growth, Innovation, Leadership, We are Ascom. Key aspects are to create customer value in everything we do, take calculated risks, be curious and creative, and be passionate and inspire. Ascom is a company where you will be able to engage with all parts of the value stream, from development to sales, manufacturing, supply chain and service delivery. If you are motivated by making a real difference in your work, you are probably one of us.     Contact and Application   Are you interested in the job? The selection process is ongoing, so please submit your application as soon as possible.     If you have any questions about the job, please contact HR Specialist, Klara Franson, Phone +46 704645832 or email [email protected]. Visa mindre

Legal Counsel

Ansök    Apr 15    Ascom    Advokat
This position is placed in Gothenburg, and you will report to Head of Legal in Switzerland.     Responsibilities   • Provide clear, business-minded advice to business and function counterparts   • Draft, negotiate and review a wide range of contracts   • Establish and improve templates, standards and processes   • Ensure compliance with data privacy laws and regulations (i.e. GDPR)   • Maintain, improve and protect intellectual property rights   • Handl... Visa mer
This position is placed in Gothenburg, and you will report to Head of Legal in Switzerland.     Responsibilities   • Provide clear, business-minded advice to business and function counterparts   • Draft, negotiate and review a wide range of contracts   • Establish and improve templates, standards and processes   • Ensure compliance with data privacy laws and regulations (i.e. GDPR)   • Maintain, improve and protect intellectual property rights   • Handle litigation cases   • Select, instruct and supervise external counsels   • Active support of and close cooperation with Ascom corporate legal team headquartered in Switzerland (e.g. conducting regular legal and compliance trainings, contract management, local or group-wide projects etc.)     Qualifications   • 1-2 year professional experience, preferably in an international company in the ICT sector or in an international commercial law firm   • University degree (Master of Law or equal)   • Strong experience with the General Data Protection Regulation   • Bar admission and/or further legal education is an advantage   • Fluent in English and Swedish     Personal Skills   To enjoy and be successful in this position, we believe that you are an analytical individual who is an excellent communicator with great negotiation skills. You have a strong business oriented mind-set and ability to balance legal requirements against business needs. Your strong sense of working organized and efficient will help you stay calm also in situations when the work load is high.     Working at Ascom   We offer an open and international environment where personal initiative is both expected and appreciated. Our culture is reflected by the Ascom Way and its six principles: Customer Focus, Accountability & Commitment, Growth, Innovation, Leadership, We are Ascom. Key aspects are to create customer value in everything we do, take calculated risks, be curious and creative, and be passionate and inspire. Ascom is a company where you will be able to engage with all parts of the value stream, from development to sales, manufacturing, supply chain and service delivery. If you are motivated by making a real difference in your work, you are probably one of us.     Contact and Application   Are you interested in the job? The selection process is ongoing, so please submit your application as soon as possible via the "apply" button. Visa mindre

Project Manager Supply Chain

Ansök    Apr 12    Ascom    Logistikchef
The main purpose for the Project Manager Supply Chain (SPM) is to scope, plan, schedule, lead, follow-up and report on assigned PCP projects within Supply Chain in order to fulfil project objectives. This includes improvement of teamwork and processes, coordination and communication within the company as well as with suppliers.     The main objective for SPM is:   • Introduce a secure and stable Supply chain in order to meet PCP objectives   • Standardize ... Visa mer
The main purpose for the Project Manager Supply Chain (SPM) is to scope, plan, schedule, lead, follow-up and report on assigned PCP projects within Supply Chain in order to fulfil project objectives. This includes improvement of teamwork and processes, coordination and communication within the company as well as with suppliers.     The main objective for SPM is:   • Introduce a secure and stable Supply chain in order to meet PCP objectives   • Standardize methods for supply project quality assurance, requirements setting and verification   • Work and develop relationship with our project teams in the development, marketing organizations and EMS   • Define, validate and develop manufacturing processes at our EMS suppliers     Responsibilities   • Supply Chain (incl repair) development within PCP   • Manage project progress with EMS supplier through PCP e.g. cost, QMP, yield, capacity efficiency and pre-series   • Implement, review and follow up change orders towards EMS suppliers   • Participate in project core team work for the different product lines’   • Head project meetings within Supply Chain   • Visit EMS suppliers on demand   • Co-operate with other functions in Sourcing, Supply, Marketing, IT & R&D   • Quality assurance of Supply Chain at our EMS suppliers   • Introduce products to meet consistent quality, capacity and flexibility at our EMS supplier’s manufacturing/repair processes   • To secure that products are manufactured/repaired according to supply guidelines regarding quality, capacity and lead time   • Synchronize the work of product introduction with maintenance/improvements, and maintenance/PCP projects     Qualifications   • Management Training   • Broad knowledge of Lean Production   • Broad knowledge of applicable manufacturing processes (Electronics and Mechanics)   • Broad knowledge of Quality Assurance activities   • Knowledge and understanding in ERP and other IT applications   • Supply strategies   • Experience in Logistic management   • Fluent in English     Personal Skills   To enjoy and be successful in this position, we believe you need to be a flexible, target oriented and ambitious person. You are motivated by creating good relations to people, both within and outside the company. Further on you have strong organizational skills, have courage to take on challenges and will not easily give up- just like us!     Working at Ascom   We offer an open and international environment where personal initiative is both expected and appreciated. Our culture is reflected by the Ascom Way and its six principles: Customer Focus, Accountability & Commitment, Growth, Innovation, Leadership, We are Ascom. Key aspects are to create customer value in everything we do, take calculated risks, be curious and creative, and be passionate and inspire. Ascom is a company where you will be able to engage with all parts of the value stream, from development to sales, manufacturing, supply chain and service delivery. If you are motivated by making a real difference in your work, you are probably one of us.     Contact and Application   Are you interested in the job? The selection process is ongoing, so please submit your application as soon as possible via the "apply" button.     For more information about the recruitment process please contact Klara Franson, HR Specialist: + 46 31559307. Visa mindre

Strategic Alliances Partner Manager

Ansök    Apr 10    Ascom    Säljledare
Your job as a Strategic Alliances Partner Manager is to identify key players, pitch our mobility solutions and services to existing or new clients. You will also make sure that we maintain a good working relationship with our partners.     Within the global strategic alliances team you will develop co-marketing and digital tools, work with regions and business management functions to further develop the Ascom relation to strategic partners.     Responsib... Visa mer
Your job as a Strategic Alliances Partner Manager is to identify key players, pitch our mobility solutions and services to existing or new clients. You will also make sure that we maintain a good working relationship with our partners.     Within the global strategic alliances team you will develop co-marketing and digital tools, work with regions and business management functions to further develop the Ascom relation to strategic partners.     Responsibilities   • Manage the partner community by ways of newsletters, website updates, communication campaigns, partner meetings, etc.   • Define and measure KPI’s covering partner numbers, co-marketing initiatives, campaign outcomes and financial outcomes.   • Define digital tools to better engage with existing partners, and sign new partners into the Ascom Technology Partnership Program (TPP).   • Drive the efficiency of the TPP, suggest and implement enhancements.   • Protect organization's value by keeping information confidential.     In this role you will have the opportunity and the expectation, to update your personal knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations etc.     Qualifications   • Several years’ experience from a similar role   • Experience from working in industry’s like; Telecom/MedTech/Software Companies   • Graduate degree in business administration, science or technology. Alternative degrees and/or a proven and successful track record in the relevant fields are also possible.   • Fluent in English is a must     Personal Skills   To enjoy and be successful in this position, we believe that you are an excellent communicator and a professional person with a pragmatic attitude. You are motivated by creating great relations to people, both internally and externally. Further on you are a person who finds energy in working towards goals. And have courage to take on challenges and will not easily give up- just like us!     Working at Ascom   We offer an open and international environment where personal initiative is both expected and appreciated. Our culture is reflected by the Ascom Way and its six principles: Customer Focus, Accountability & Commitment, Growth, Innovation, Leadership, We are Ascom. Key aspects are to create customer value in everything we do, take calculated risks, be curious and creative, and be passionate and inspire. Ascom is a company where you will be able to engage with all parts of the value stream, from development to sales, manufacturing, supply chain and service delivery. If you are motivated by making a real difference in your work, you are probably one of us.     Contact and Application   Are you interested in the job? The selection process is ongoing, so please submit your application as soon as possible via the "apply" button.     For more information about the recruitment process please contact Klara Franson, HR Specialist: + 46 31559307. Visa mindre

Key Account Manager - OEM

Ansök    Apr 5    Ascom    Key account manager
We are looking for a successful and business oriented Key Account Manager OEM who is responsible for sales and the overall relationship to one or more OEM customers. The position requires excellent presentation skills, being able to present technologically complex systems and solutions to the market.     Responsibilities   • Define, implement and follow up the account plan   • Coordinate overall interaction between Ascom and the customer   • Prepar... Visa mer
We are looking for a successful and business oriented Key Account Manager OEM who is responsible for sales and the overall relationship to one or more OEM customers. The position requires excellent presentation skills, being able to present technologically complex systems and solutions to the market.  
 
Responsibilities  
• Define, implement and follow up the account plan  
• Coordinate overall interaction between Ascom and the customer  
• Prepare the annual budget and execution accordingly  
• Drive and initiate sales and marketing activities with the customer to fulfill the annual targets  
• Identify and realize business opportunities with the customer in accordance with the sales process  
• In coordination with the customer, plan and carry out promotional activities such as events, seminars and customer presentations  
• Stimulate and develop the cooperation between the customer and other sales regions within the division  
 
Furthermore you will be responsible for delivering monthly forecast and report of the business status. You will also develop new business opportunities according to the Ascom OEM growth strategy.  
 
Qualifications  
• Several years’ experience from a similar role  
• Experience from working in industry’s like; Telecom/MedTech/Software Companies  
• Good skills in presenting technologically complex systems and solutions to the market  
• Experience in driving sales and marketing activities for complex business to business products and solutions  
• Degree with international marketing profile or equivalent  
• Fluency in English is a must (Swedish, and German are an asset)  
• Knowledge and working experience with the whole marketing process (from customer requirements to products to after sales services)  
 
Personal Skills  
To enjoy and be successful in this position, we believe you need to be a socially confident, professional person with a pragmatic attitude. You are motivated by creating great relations to excellent relationships with OEM customers and within Ascom. Further on you have strong organizational skills, have courage to take on challenges and will not easily give up- just like us!  
 
Working at Ascom  
We offer an open and international environment where personal initiative is both expected and appreciated. Our culture is reflected by the Ascom Way and its six principles: Customer Focus, Accountability & Commitment, Growth, Innovation, Leadership, We are Ascom. Key aspects are to create customer value in everything we do, take calculated risks, be curious and creative, and be passionate and inspire. Ascom is a company where you will be able to engage with all parts of the value stream, from development to sales, manufacturing, supply chain and service delivery. If you are motivated by making a real difference in your work, you are probably one of us.  
 

Contact and Application  
Are you interested in the job? The selection process is ongoing, so please submit your application as soon as possible via the "apply" button.
 
For more information about the recruitment process please contact Klara Franson, HR Specialist: + 46 31559307. Visa mindre

Order Administrator - Ascom Customer Interface

Ansök    Apr 3    Ascom    Backofficepersonal
As an Order Administrator you will be part of the Ascom Customer Interface team of 6 employees with different background and competence. In this team you will be highly appreciated for taking initiatives and drive the work forward! You will be responsible for a broad variety of administrative and business support related tasks, working closely with our customers reporting to the Ascom Interface Manager.     Responsibilities   • Sales order handling   ... Visa mer
As an Order Administrator you will be part of the Ascom Customer Interface team of 6 employees with different background and competence. In this team you will be highly appreciated for taking initiatives and drive the work forward! You will be responsible for a broad variety of administrative and business support related tasks, working closely with our customers reporting to the Ascom Interface Manager.  
 
Responsibilities  
• Sales order handling  
• Order confirmations  
• Information to customers  
• Export documents administration  
• Invoicing  
• Credit invoicing according to attestation rules  
• Custom issues related to deliveries  
• Export license administration  
• Letter of Credit  
• Customs declarations handling  
 
Qualifications  
• Two years’ experience in Logistic, Sales order processing and or Procurement  
• Excellent written and verbal communication skills in Swedish and English  
 
Personal skills  
• You are a person with strong teamworking skills, who is also confident in working independently.  
• Strong administrative organization skills  
• Service minded  
• Accurate with attention to details  
• Taking own initiatives and drive your work forward  
 
Working at Ascom  
We offer an open and international environment where personal initiative is both expected and appreciated. Our culture is reflected by the Ascom Way and its six principles: Customer Focus, Accountability & Commitment, Growth, Innovation, Leadership, We are Ascom. Key aspects are to create customer value in everything we do, take calculated risks, be curious and creative, and be passionate and inspire. Ascom is a company where you will be able to engage with all parts of the value stream, from development to sales, manufacturing, supply chain and service delivery. If you are motivated by making a real difference in your work, you are probably one of us.  
 
Contact and Application  
Are you interested in the job? The selection process is ongoing, so please submit your application as soon as possible.  
 
If you have any questions about the job please contact recruiting manager Anna Hansson, +46 707742499 or email [email protected].  
 
If you have any questions about the recruitment process please contact HR Service Specialist Sandra Kjellman, phone +46 722 506 759 or email [email protected]. Visa mindre

Sommarjobb - Orderadministratör

Ansök    Apr 2    Ascom    Backofficepersonal
Ascom är en global leverantör av lösningar med fokus på IKT för hälso- och sjukvården och mobila lösningar för arbetsflöden. Vår vision är att överbrygga informationsklyftor och göra bästa möjliga beslutsunderlag tillgängliga- oberoende av tid och plats.     Arbetsuppgifter   Orderavdelningen består idag av sex personer som samverkar och samarbetar i det dagliga arbetet. Det är en bred roll med stor variation av arbetsuppgifter. I din roll kommer du ... Visa mer
Ascom är en global leverantör av lösningar med fokus på IKT för hälso- och sjukvården och mobila lösningar för arbetsflöden. Vår vision är att överbrygga informationsklyftor och göra bästa möjliga beslutsunderlag tillgängliga- oberoende av tid och plats.  
 
Arbetsuppgifter  
Orderavdelningen består idag av sex personer som samverkar och samarbetar i det dagliga arbetet. Det är en bred roll med stor variation av arbetsuppgifter.
I din roll kommer du att arbeta med daglig kontakt med kund per telefon och mail. Arbetsuppgifterna kommer bland annat att bestå av:
  Handläggning av order från kund, samt inköpsorder kopplad till kundorder Utfärda och hantera orderbekräftelser Omplanering av order Leveransbevakning Inrapportering av gods Utfärdande av ursprungsintyg Fakturering och kreditering Framtagning av statistik och tullkontakter    
Din profil  
Vi söker dig med erfarenhet av liknande tjänst och som har goda kunskaper i svenska och engelska i både tal och skrift. Engelska är koncernspråket och många kunder är engelsktalande. Som person är du en utpräglad teamplayer som har lätt för att samarbeta i grupp. Du har också förmågan att arbeta självständigt mot fastställda mål. Du är positiv och engagerad och gör ditt yttersta för att hitta lösningar på utmaningar. Vi ser gärna att du är serviceinriktad, professionell och prestigelös. Du är ansvarsfull och har god organisationsförmåga.  
 
Varaktighet  
Tillträde 1 Juni till mitten av Augusti.  
 
Jobba hos Ascom  
Vi erbjuder en öppen och internationell miljö där personligt initiativ både förväntas och uppskattas. Vi tar ansvar för vad vi gör, är innovativa, engagerade och bidrar till hela företaget – ”Vi är Ascom "- är kärnan. Viktiga aspekter är att respektera varandra, både som individer och som team, att utmana och leverera, vara närvarande och transparent. Ascom är ett företag där du kommer att kunna engagera dig inom alla delar av värdeflödet, från utveckling till försäljning, tillverkning, leverans och service. Om du vågar och tycker det är viktigt att göra ditt allra bästa och därigenom göra en riktig skillnad i din arbetsdag är du förmodligen en av oss. Se mer på: www.ascom.com  
 
Ansökan
Har du frågor om tjänsten, kontakta rekryterande chef Anna Hansson, 031-559586.
Tjänsten ska tillsättas så snart som möjligt och rekryteringsarbetet sker därför löpande under ansökningstiden. Visa mindre