Lediga jobb CELLINK AB i Göteborg

Job description: As the Digital Marketing Associate (Greater China Market), you'll take ownership of all CELLINK digital marketing, including but not limited to website performance, paid channels, digital publications, email campaigns webinars and more towards to Greater China regional market. You'll work closely across the marketing and sales teams, to continuously improve our lead funnel, with plenty of room to innovate, automate and experiment. The ideal candidate will have the ability not only to mentor and grow a team but also collaborate with senior management.


Responsibilities
· The Digital Marketing Associate is responsible for researching, recommending and implementing up-to-date digital best practices that maximize audience engagement to create and sustain a growing lead generation funnel and sales pipeline.
· Implement the strategy for all website SEO, Google AdWords, landing page optimization, paid social, email marketing, and program budgeting and reporting.
· Be the owner of our website and webshop. Know the flows of our web experience like the back of your hand and use data to establish the ideal user path for someone to have a complete understanding for how we help solve the problems of today's modern marketing and sales teams.
· Create and deploy engaging demand gen and nurture email tactics and campaigns.
· Manage webinar platform and execute monthly customer webinars.
· Define and suggest meaningful actions from Pardot and Salesforce reporting with the intention of optimizing leads.
· Provide in-depth reporting and insightful analysis of all digital paid marketing program performance to ensure digital campaign success and measure impact against set goals including traffic, leads, opportunities, and revenue.
· Stay on top of industry trends to identify and implement strategies that will drive traffic, conversion, retention, ROI and profitability.
· Work with external agencies and vendors, as well as partner cross-functionally with internal teams to define timing and success metrics for all digital projects.


Qualifications:
· Work samples of previous digital marketing experience should be submitted with application.
· BA/BS required in marketing related
· 5+ years professional marketing experience for China market.
· Experience in a life science/biotechnology-related field.
· Experience in harnessing and applying data science capabilities across multiple digital channels to align with customer journeys is required.
· G Suite (Adwords, analytics, search console, tag manager)
· Outstanding written, verbal communication and interpersonal skill
· Self-starter who is eager to learn.
· Ability to work independently and with a team.
· Strong attention to detail and ability to multitask.
· Strong project management skills.
· Ability to build and maintain internal relationships within the organization.

Ideal candidate is:
· Innovative. You are not afraid to tackle new projects and take creative risks.
· A planner. You know how to concept, execute on, and measure program effectiveness from start to finish.
· Able to easily shift between strategic thinking and smart execution.
· A self-starter who takes initiative and executes projects with urgency. You are not afraid to research difficult concepts or ask for help.
· Passionate about marketing and always looking for inspiration.
· Capable of balancing speed with attention to detail.
· Flexible, collaborative and a team player.
· Able to collaborate virtually with colleagues in different offices and time zones.
· Technical experience in in using CRM, email management and marketing automation, and content management (CMS) systems. Visa mindre

At CELLINK, we enable scientists and innovators to 3D bioprint human tissue and organs. Join our dynamic, fast-paced team at our office in Gothenburg. You will join a multinational and dedicated team with over 100 coworkers driven by their passion for what they do.
 
Role Summary
 
As an Microscopy Engineer att CELLINK you will provide expertise to deliver optics and structural designs in the development process. Conceptional design through detail design, prototypes through volume manufacture, initial integration through qualification. You will collaborate with a multidiscipline project team, perform engineering analysis, generate schematic designs, create engineering drawings/documents and partner with suppliers.


The Job:
Push the capabilities of 3D Bioprinting
Efficiently use off the shelf components in symbiosis with your own design
Source manufacturing and communicate with external suppliers
Prototype new configurations, test materials, and research 3D printing challenges



You:
Can share a strong portfolio of previous work
A strong understanding of system architecture
Are familiar with a variety of manufacturing techniques
Want to build a precision tool that is beautiful inside and out
Can communicate seamlessly with vendors and suppliers across the globe
Can prototype your own designs
Have experience with the full product development cycle
Communicate seamlessly with vendors and suppliers across the globe
Are hands-on and willing to cross discipline boundaries to solve a problem
Proficient in English



Bonus Points:
Experience working with a contract manufacturer
Electronics and circuit design
PLM/document control systems Visa mindre

In this critical role, you will be responsible for the following:·      First line of contact with customers.·      Responding to all consumer inquiries in a timely and professional manner via phone, online-chat, or email ·      Responding to all consumer inquiries with a pleasant, customer service-oriented attitude.·      High level of organization, ability to multi-task, make decisions in a fast-paced environment and drive results.·      Maintaining UpToDate detailed knowledge on CELLINK’s technology, Bioprinting systems, and Bioinks to respond accurately to consumer inquiries via online-chat, phone or email.·      Accurately log leads for sales team in Odoo with customer’s product inquiries, questions, contact information, and key details to share with sales team.·      Accurately log support tickets in Freshdesk (or active ticketing system) with customer’s product questions, issues, contact information and key details to share with support and/or application teams.·      Ensure that support cases are document and assigned to the corresponding team member (Support or Application teams) and resolved with quality and customer satisfaction in mind.·      Reports on key metrics: number of leads created, number of calls (inbound and outbound) and customer support tickets created for weekly team meetings.·      Provides customer’s documentation and data that help our support, applications and sales teams to work more effectively.·      Available for effective onboarding of new support team members with the goal of shortening the time to proficiency and increasing team’s overall customer satisfaction.Qualifications·      Experience in customer support and call center environment·      Excellent English written and verbal communication skills.·      Have a student mentality, be open to learn and adapt to new innovations, software and technologies.·      Knowledge and experience with Microsoft Office suite: Word, Excel, PowerPoint.·      Experience with Customer Service Software (eg. Helpdesk, Freshdesk, Zendesk) is preferred.·      Knowledge in CRM system is a plus Visa mindre

Your new roleWe are looking for a talented and highly analytical Laboratory Assistant with background in Biomedical Laboratory Science (BMS), Molecular and Cell biology, Biochemistry or relevant field. In addition to having strong attention to detail, you must be responsible and demonstrate excellent communication skills. If you thrive in fast-paced working environments that require a professional with drive and exceptional analytical skills, then you could be our ideal candidate. You will provide support to an innovating team working with academic and industrial partners to develop new Bioinks, develop advanced tissue models, validate applications utilizing CELLINK´s technology platform and create protocols for customers. This role is based in Gothenburg.  When you work in start-up company, you have the chance to make a difference and to create the working environmental that you truly want. You therefore need to take initiatives and be a team player. It is also important that you share our vision and that you are driven to make this happen. Applicants with a Bachelor´s degree in Biomedical Laboratory Science are encouraged to apply. Responsibilities·   Carry out experiments, production and QC related tasks according to protocols.·       Prepare and analyze samples using various laboratory techniques such as Microscopy, IHC, IF, biochemistry and qPCR.·       Conduct laboratory tests, analyze results, and document your findings.·       Maintain laboratory equipment and inventory.·       Maintain all laboratory records.·       Clean and sterilize equipment and work area.·       Maintain chemical hygiene and / or lab safety procedures.·       Oversees unpacking of supplies·       Comply with the correct procedures, policies, and health and safety regulations. What you will need to success·       Bachelor´s degree in biomedical laboratory science, medical technology, molecular/cell biology, biochemistry or similar field.·       Experience in molecular/cellular biology, biochemistry, knowledgeable in cell culture and techniques of primary human cells.·       Experience in 3D cell culture is a plus.·       A critical thinker with strong attention to detail.·       Advanced language and written proficiency in the English language.·       Excellent verbal and written communication skills.·       Outstanding analytical abilities.  What you will get from CELLINKYou will get a chance to influence and shape your role as well as make a difference in a growing company with great potential. You will be based in Gothenburg (Biotech center at the Medical Hill). With laboratories and office in the US, this will give you an insight to the company in other parts of the world.3D bioprinting of human tissues and organs is revolutionizing all fields in Life Science and thus, is considered the future of medicine. You will also get the chance to work in a company with the hottest technology in the field and be part of an exciting development helping innovators to succeed and together shape the future of medicine! ·   The job is fulltime·   Insurance such as health and pension is included in the compensation·   Five weeks of vacation every year Visa mindre