Lediga jobb Surgical Science Sweden AB i Göteborg

Surgical Science is a global organisation and leading provider of medical training simulations and software solutions.
Together with healthcare partners and customers in more than 90 countries, we enhance patient safety and healthcare outcomes through evidence-based, state-of-the-art simulation technology that improves clinical proficiency and performance — enabling safe and effective training without putting patients at risk.
Our solutions are used by medical training centres, universities, hospitals, and the medical device industry for practice, assessment, and certification.
With offices in Gothenburg, Stockholm, Tel Aviv, Cleveland, Cardiff, and Shenzen, we are a fast-growing and stable organisation in a rapidly evolving world. We foster a hybrid work culture that supports onsite and remote collaboration across teams and time zones.
We’re looking for a Product Manager to lead the development and growth of our medical simulation products while contributing to and supporting our strategic initiatives. In this role, you’ll combine your expertise in product development, clinical workflows, technology, and customer insights to shape solutions that advance healthcare training and outcomes.
You’ll own complex product initiatives, align cross-functional teams, and shape the roadmap for your product area, collaborating closely with engineering, clinical, marketing, and commercial partners. This is a chance to influence products that make healthcare education more effective, while working in a fast-moving, collaborative environment.
This position will be based in our HQ in Gothenburg, reporting to Senior Director, Product Management.
What you'll do:
Own the end-to-end product lifecycle, from discovery and development to launch and iteration
Translate customer, clinical, and technical needs into clear requirements and actionable plans
Drive cross-functional execution across engineering, clinical, regulatory, and commercial teams
Conduct market analysis and prioritization to inform roadmap and long-term strategy
Support product strategy, value propositions, and core messaging as the source of truth
Represent the product in key stakeholder engagements, both internally and externally
Collaborate with Marketing on global events, exhibitions, and supporting materials
Support go-to-market (GTM) strategy and execution, ensuring alignment and measurable launch success
Support product marketing and sales enablement materials (e.g., positioning, demos, FAQs, competitive insights, clinical value)
Act as the product authority, ensuring all materials are accurate, consistent, and strategically aligned
Contribute to best practices and continuously improve ways of working
Travel locally and globally as needed to engage with customers and partners (few times a year)

What you'll bring:
Around 2~5 years' experience as a technical Product Manager
Experience in clinical/health care/medical industry/products, for example through education or work experience, ideally within an R&D software environment
Strong technical and product expertise, with a track record of managing complex projects
Proven ability to lead cross-functional collaboration and drive product execution
Project management skills, with experience working in remote and global teams
Excellent written and verbal communication skills in English. Swedish language is a plus
Ability to work independently, take ownership, and make sound product decisions
Strong interpersonal, stakeholder management, analytical, and problem-solving skills

Why choose us?
We operate at the intersection of innovative software and purpose-driven product development.
We are a global organization with strong values and deep roots in Swedish work culture.
We offer a high level of trust, autonomy, and true ownership over your work.

Benefits:
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Surgical Science as an employer
Surgical Science is a global and continuously expanding organisation. You will be part of a dynamic, creative environment where we make sure to allow all employees to influence and contribute with their own unique experiences and knowledge.
Guided by our core values — curiosity, respect, and perseverance — we strive to empower our people by recognising their strengths, supporting their growth, and creating opportunities to make a real impact.
We invite you to join us on this exciting and meaningful journey — to shape the future of medical training and improve care for patients around the world.
Apply today!
If you think you would fit our fantastic team and enjoy our work environment, apply as soon as possible as recruitment is ongoing. Let us meet and work out together whether we are a match! We kindly request that you apply with a CV in English. Visa mindre

About our organization
Surgical Science is a global organization and leading provider of medical training simulations and software solutions. Together with healthcare partners and customers in more than 90 countries, we enhance patient safety and healthcare outcomes through evidence-based, state-of-the-art simulation technology that improves clinical proficiency and performance — enabling safe and effective training without putting patients at risk. Our solutions are used by medical training centers, universities, hospitals, and the medical device industry for practice, assessment, and certification.


The Role
The IT Manager is responsible for providing day-to-day technical support for staff, maintaining computer systems, networks, and devices, and assisting in the installation and configuration of IT equipment and applications. This role ensures that technology services are reliable, secure, and effectively support business operations.


We have the vision, now we need the right person to be part of making it happen. You’ll be instrumental in connecting the pieces and expanding our in-house capabilities, building a global platform for all users across the world.


This is a hands-on role with a required on-site presence, offering a unique opportunity to shape our long-term IT infrastructure both locally and globally.


This role will be based in our HQ in Gothenburg.


KEY RESPONSIBILITIES
Provide first- and second-level technical support to staff for hardware, software, and network issues on the main- and satellite sites to which the person is stationed.
Install, configure, and maintain servers, desktops, laptops, printers, and other IT equipment.
Support the maintenance of business applications, email, and collaboration tools.
Monitor system performance, update patches, and perform routine maintenance.
Assist with IT asset management, including hardware and software inventory.
Follow IT policies, procedures, and security practices to ensure compliance.
Provide end-user training and guidance on technology use.
Support IT projects, system upgrades, and rollouts under direction of senior IT staff



REQUIRED QUALIFICATIONS & EXPERIENCE
Certificate or Diploma in Information Technology, Computer Science, or related discipline (or equivalent industry experience). Bachelor’s degree desirable but not essential.
Ideally 5+ years’ experience in an IT support or operations role, with a minimum of 2 years’ experience required.
Experience of working in Microsoft 365 environments (EntraID, InTune, Exchange, SharePoint), Network (LAN, WAN, WLAN) and Virtual Environments.
Understanding of IT security fundamentals.
Troubleshooting skills for hardware, operating systems, and applications.
Eagerness to learn and adapt to new technologies and environments.
Strong problem-solving, prioritization, and multitasking abilities.
Clear communication with both technical and non-technical users, with excellent customer service mindset and willingness to assist others in a multi-cultural environment.
Detail-oriented with focus on accuracy and reliability, with ability to follow and document procedures.
Team player, with a professional, approachable attitude, ability to work effectively with both colleagues and external vendors.
Must be able to travel occasionally to our offices both in Stockholm and overseas.
Must be flexible to work in-office frequently.
Fluent-level English, technical as well as conversational.



Nice to have:
Knowledge of backup and basic disaster recovery practices is desirable.
Industry certifications such as ITIL, CompTIA A+, Microsoft (MCP/MCSA), or Cisco (CCNA) desirable.
Experience in working in an ISO 27001-certified organization.



Please note that this role does not include people management responsibilities.


Why Join Us
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Surgical Science as an employer
We are a global and continuously expanding organization. You will be part of a dynamic, creative environment where we make sure to make room for all employees to influence and contribute with their own unique experiences and knowledge. Guided by our core values — curiosity, respect, and perseverance — we strive to empower our people by recognizing their strengths, supporting their growth, and creating opportunities to make a real impact. We invite you to join us on this exciting and meaningful journey — to shape the future of medical training and improve care for patients around the world. Visa mindre

About our organization
Surgical Science is a global organization and leading provider of medical training simulations and software solutions. Together with healthcare partners and customers in more than 90 countries, we enhance patient safety and healthcare outcomes through evidence-based, state-of-the-art simulation technology that improves clinical proficiency and performance — enabling safe and effective training without putting patients at risk. Our solutions are used by medical training centers, universities, hospitals, and the medical device industry for practice, assessment, and certification.
The Role
The Marketing Technology Manager will be responsible for optimizing the marketing technology stack, integrating platforms for seamless workflows, and enabling data-driven decision-making. The role involves managing tools such as Microsoft Dynamics, ClickDimensions, Google Ads, LinkedIn Campaign Manager, and other relevant systems. As a specialist in this role, the Marketing Technology Manager will monitor emerging marketing technology trends and identify opportunities to enhance campaign effectiveness and operational efficiency, collaborating closely with Sales, Marketing, IT, and other departments across the globe.
A hands-on role, the ideal candidate is a "Do’er", independent, someone who is passionate about integrating and optimizing systems themselves.
The Marketing Technology Manager will be part of the Global Marketing team, reporting to the Director Marketing.
Location: Gothenburg or Stockholm
KEY RESPONSIBILITIES
Marketing Technology Management & Integration
Administer and optimize marketing platforms, including but not limited to WordPress, Dynamics 365 and ClickDimensions.
Drive necessary integrations to ensure smooth data flow.
Collaborate with IT, Commercial operations and marketing teams to identify gaps and implement effective digital solutions.

Campaign Support & Execution
Provide technical expertise in setting up campaign automation, lead nurturing, and scoring models.
Maintain data quality and categorization in Microsoft Dynamics, ensuring data can be ‘cut’ to deliver targeted campaigns.

Analytics & Reporting
Develop and maintain dashboards and reports.
Translate campaign and platform performance data into actionable insights for marketing and business stakeholders.

Continuous Improvement
Stay current with emerging marketing technology trends and recommend solutions that improve efficiency and ROI.
Provide training and best-practice guidance to marketing and sales teams on platform usage.

QUALIFICATIONS & EXPERIENCE
Minimum 5 years’ experience in a similar role.
Proven experience managing and optimizing marketing technology platforms (e.g., Microsoft Dynamics, ClickDimensions, Google Ads, LinkedIn Campaign Manager, and other relevant systems).
Strong understanding of marketing automation, lead nurturing, and lead scoring models.
Experience with integrating marketing platforms or other relevant digital solutions
Solid analytics skills, with experience developing dashboards, reporting, and translating data into actionable insights (PowerBi or similar).
Ability to collaborate cross-functionally with other departments both on-site and remote
Up-to-date knowledge of marketing technology trends and ability to recommend solutions that improve efficiency and ROI.
Strong problem-solving skills and attention to detail.
Excellent communication and training abilities for enabling marketing and sales teams.
The ability to communicate at all levels (C-level communication)
Knowledge and understanding of Microsoft toolbox
Occasional travel between offices required

Please note that this role does not include people management responsibilities.
Surgical Science as an employer
We are a global and continuously expanding organization. You will be part of a dynamic, creative environment where we make sure to make room for all employees to influence and contribute with their own unique experiences and knowledge. Guided by our core values — curiosity, respect, and perseverance — we strive to empower our people by recognizing their strengths, supporting their growth, and creating opportunities to make a real impact. We invite you to join us on this exciting and meaningful journey — to shape the future of medical training and improve care for patients around the world.
Apply today
If you think you would fit our amazing team and enjoy our work environment, apply as soon as possible as recruitment is ongoing. We kindly request that you apply with a CV in English. Visa mindre

About our organisation
Surgical Science is a global organization and leading provider of medical training simulations and software solutions. Together with healthcare partners and customers in more than 90 countries, we enhance patient safety and healthcare outcomes through evidence-based, state-of-the-art simulation technology that improves clinical proficiency and performance — enabling safe and effective training without putting patients at risk. Our solutions are used by medical training centers, universities, hospitals, and the medical device industry for practice, assessment, and certification.
The Role
The Director of Customer Success will be pivotal in driving our organization’s growth, efficiency, and customer-centricity. Reporting to the Head of Customer Services, this leader will oversee a global team focused on driving adoption, learning, and renewal throughout the customer lifecycle.
As the head of Surgical Science’s newly established Customer Success function, this leader will ensure customers realize measurable value from our solutions, achieve their intended outcomes, and become long-term advocates for our company. This leader will design and implement a scalable Global Customer Success framework, while also be engaged in practical Customer Success activities, across the Americas, EMEA, and APAC.
We’re seeking an operational, hands-on, leader with proven experience in customer success, subscription/recurring revenue models, ideally in MedTech or adjacent technology sectors. The Director will build a high-performing team, implement best practices, and align the function with Surgical Science’s growth strategy.
Location: Gothenburg or Stockholm


KEY RESPONSIBILITIES
This role is ideal if you enjoy being hands-on, engaging directly with customers, and leading a small team. You’ll start by strengthening the foundations and improving existing processes, then play a pivotal role in scaling this function into a high-impact area of the business.
Operational Excellence (50%)
Define and implement KPIs and success metrics to measure customer health, value realization, and business impact.
Lead initiatives to improve customer lifecycle management, including onboarding efficiency, learning adoption, and renewal processes.
Standardize tools, systems, and processes globally, ensuring scalability and operational consistency.

Customer Value & Adoption (20%)
Drive product adoption, effective usage, and measurable customer outcomes across the global customer base.
Develop success metrics, playbooks, and customer journeys that span onboarding, training, early use, growth, renewal, and expansion.
Establish systematic feedback loops to capture customer insights and translate them into actionable improvements in products, services, and engagement.
Directly engage in Customer Success activities to ensure customer impact.

Revenue & Growth (15%)
Collaborate with regional sales leaders to drive retention, upsell, and cross-sell opportunities through Customer Success initiatives.
Support the company’s transition toward recurring revenue models by embedding value-driven usage into renewals and expansions.
Partner with Finance and CRO on forecasting, pricing models, and customer success ROI tracking.

Strategy & Leadership (10%)
Define and execute the global Customer Success vision, strategy, and operating model in line with the company’s transformation goals.
Build, lead, and scale a high-impact global Customer Success team by integrating select roles into the new function.
Partner closely with Sales, Service, and Product Development to ensure a unified “One Company” approach to customer engagement.

Change Management & Enablement (5%)
Act as a key change leader in Surgical Science’s customer-centric transformation, enabling the shift from service-driven support to outcome-driven success.
Train internal teams and educate customers on best practices, ensuring alignment with Surgical Science’s strategic framework.
Champion a culture of customer advocacy, ensuring the “voice of the customer” shapes business priorities.


What You Bring
10+ years of professional experience, including 5+ in senior Customer Success or related leadership roles
Bachelor’s degree in business, healthcare, engineering, or related field (MBA or equivalent preferred)
Proven success in building and scaling global Customer Success functions within MedTech, healthcare technology, or other B2B industries with complex, high-value technologies.
Expertise in customer lifecycle management, and data-driven success metrics/reporting frameworks
Skilled at leading multicultural, cross-regional teams and collaborating effectively across functions, with strong people development and leadership capabilities
Excellent communicator with proven ability to influence stakeholders at the C-suite level; strong presentation, facilitation, and negotiation skills
Operational and execution-focused leader with a customer-centric mindset and passion for delivering measurable value
Fluent in English (written and spoken); proficiency in other major languages a plus
Flexibility to travel frequently across the Americas, EMEA, and APAC



Nice to have
Experience in subscription/recurring revenue models


Surgical Science as an employer
We are a global and continuously expanding organization. You will be part of a dynamic, creative environment where we make sure to make room for all employees to influence and contribute with their own unique experiences and knowledge. Guided by our core values — curiosity, respect, and perseverance — we strive to empower our people by recognizing their strengths, supporting their growth, and creating opportunities to make a real impact. We invite you to join us on this exciting and meaningful journey — to shape the future of medical training and improve care for patients around the world. Visa mindre

We are a global, multi-national team looking for a C++ Software Developer who wants to join our journey of developing state-of-the-art surgical training simulators.
At Surgical Science, we value curiosity and innovation. In a world of rapid change, we are a stable and growing organization. We are on a mission to bring state-of-the-art surgical training simulators to healthcare professionals, allowing efficient training without putting patients at risk. We invite you to be part of this exciting journey.
The role
In this role, you will be working in our Angiography or Ultrasound team based in Israel, but you will work from our HQ here in Gothenburg, Sweden.
With your C++ skills you will be creating realistic simulations in a global, distributed team. You will be working with our huge C++ code base involving simulation engines, computer graphics and robotics. Together with your team you will be enabling efficient training of healthcare professionals in the use of c imaging devices.
Your profile
We think you are a self-driven, results-oriented individual with a curious mindset. You enjoy working in a project oriented and multi-cultural environment in a global team. You don´t mind taking a holistic approach while coding and you persevere when it comes to solving problems. We believe you enjoy working independently and that you are comfortable working with complex code bases, and like building solutions together with brilliant colleagues. You are not afraid of reaching out to others when facing complex challenges and are open to and generous in sharing your knowledge with others.
To succeed in this role, we think you have:
2+ years of experience in C++.
An interest in and knowledge of computer graphics technologies.
A degree in computer science, software engineering or equivalent.
A professional level of English.

It is beneficial if you also have any of the following:
Experience with game and physics engines (e.g., Unreal, Unity, PhysX or similar).
Experience in JIRA, GIT, GitHub.
Experience in Windows development environment, Visual Studio.
Experience in WPF, C#, XAML.
Experience in OpenGL, DirectX (hlsl, glsl).
Experience with agile methodologies.



Surgical Science as an employer
Surgical Science is a stable and profitable company operating in a growing market. We are a global and continuously expanding organization, with offices all around the world including Tel Aviv, Seattle, Gothenburg, and Stockholm.
We cultivate an environment where all employees can influence and contribute with their own experience and knowledge. We value growth and development among our employees, and you will get the chance to be a part of a welcoming and open team and contribute with your creativity. We live by our values respect, curiosity, and perseverance. Visa mindre