Lediga jobb Mentice AB i Göteborg

Do you have a passion for logistics and want to work in a MedTech company?
We are looking for a Supply & Delivery Coordinator to our headquarters in Gothenburg, Sweden.
At Mentice, we passionately develop endovascular simulation solutions to help improve patient lives. For more than 20 years, our solutions have helped doctors acquire, retain, and enhance their endovascular therapy skills helping them improve patient outcomes. Our solutions are scientifically validated and are being extensively used around the world by teaching entities, healthcare systems, and medical device manufacturers alike. We are proud to say that more than 80% of the world's leading medical device companies and hundreds of hospitals worldwide use Mentice simulation solutions in their practice. We have regional offices in the US, Europe, Brazil, India, China, and Japan while our global headquarters is in Gothenburg, Sweden.
This is a temporary position of approximately 1 year.
About the role
As a Supply and Delivery coordinator you will manage incoming and outgoing goods including tests and administration in various systems. You will also perform simple fault tracing and repair of incoming goods. When needed, your colleagues at the product development department will guide and support you. In addition, you will act as an ambassador for Mentice as well as:
Receive incoming goods and perform incoming inspections and tests
Report any deviations of the incoming goods in the deviation system
Perform simple faultfinding and repair of incoming goods from suppliers
Prepare systems for deliveries, installing the correct SW and testing the complete system
Packaging for shipment to the end customer.
Administration of shipping to end customer
Inventory management in related systems

Are you the one?
Ability to resolve complex issues quickly and calmly through critical thinking, analytical problem-solving and collaboration
Uses clear and tactful language, both orally and in writing, to communicate effectively with different stakeholders
Establishes and maintains effective working relationships with management, co-workers and representatives of external organizations
Displays a polished, confident and professional attitude relevant to the premier image of Mentice
Proficiency with computers and personal productivity tools such as the Microsoft Office
Ability to effectively maintain electronic communication with the organization ensuring availability and responsiveness outside of standard business hours
Proficient in English, both verbally and in writing.
Preferably a Bachelor’s degree within supply chain management/logistics or equivalent

We encourage you to apply as soon as possible. Please visit www.mentice.com for more information about the company. Latest day to apply is May 6th.
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Customer Solution Specialist
Do you want to be part of a Leading Global MedTech Company?

We are looking for driven and engaged employee to take on the role as Customer Solution Specialist! Are you the one we are looking for?
Overview
At Mentice, we passionately develop endovascular simulation solutions to help improve patient lives. More than 20 years ago, we started with a simple mission, and how our solutions help doctors acquire, retain, and enhance their endovascular therapy skills helping them improve patient outcomes worldwide. We have regional offices in the US, Europe, Brazil, India, China, and Japan while our headquarters office is in Gothenburg, Sweden.
We have a great global team with a problem-solving attitude – nothing is impossible. The support organization is driven by a group of professionals that are supporting the company growth and success through their competence and attitude. This is a fulltime position. Located at our headquarters in central Gothenburg, reporting to the Customer Support Manager of Region EMEA.
About the role
As Customer Solution Specialist at Mentice you will be the first point of contact, supporting both our customers and other internal stakeholders, to help our stakeholders to fully utilize the Mentice solutions to their full potential.
You will collaborate with the Sales department to understand the customer’s needs, address their support issues and work proactively to find the best suitable solutions for our products in a positive problem-solving manner. This is a great opportunity to make a positive impact by helping improve clinical performance and patient outcomes.
The role includes (but not limited to):
· Product demonstrations to key prospects at roadshows
· Execute customer trainings, both comprehensive trainings during installation of new system as well refresher trainings as needed
· Continuously and proactively follow up with existing/new customers to improve, support, help and utilize our products
· Keep our CRM and support system up to date regarding customer systems, software’s and contacts
· Help customers who contact us or have sent in their system to us for support
· Act as the link between Project and customers during project rollouts

The role requires a lot of face-to-face interactions with clients and therefore travels will be necessary to be successful in this role. The Customer Solution Specialist is located at our headquarters in central Gothenburg.


Are you the one?
To be successful in this role, you have a Bachelor of Science or similar educational background within the biomedical, medical, computer science or engineering field and/or a minimum of 4 years’ experience from customer service, computer support or similar, ideally related to healthcare/MedTech within radiology or cathlab. Medical Experience is a bonus and knowledge of the interventional field is a big advantage.
Further we see that you can communicate effectively in English, both verbal and written, and easily adapt to different situations. You see solutions rather than problems and have a service minded attitude. You can quickly adapt to new priorities depending on the stakeholders need.
Most important, you are a team player and a collaborator with a commitment for driving change in the medical device and healthcare markets, looking to make an impact on patient lives. If you are the one, you will carry a sense of pride for our products, services, solutions and customers. We do.

To be considered you need to put in your personal application and your CV in one PDF document and attach it to “Attach Resume*” at our homepage. (You don’t need to copy and paste your cover letter.) If you have any questions please contact Petronella Steen, Customer Support Manager EMEA at [email protected]. Last day to apply is September 3rd.

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We are an uprising company with a unique product and a heart for innovative solutions! Do you want to be a part of our future? We are now looking for an Inhouse Customer Support Specialist to our headquarters in Gothenburg!
Overview
Mentice is a global simulation-based endovascular intervention performance company. Our solutions help healthcare professionals acquire, retain and enhance their procedural skills driving improved productivity and outcomes. We are also proud to present that 80% of the world's leading medical device manufacturers and more than 300 hospital customers choose to work with us. We have local representation in the USA, Europe, Brazil, India, China and Japan.
We have a great local team in Gothenburg with a passion for sales, technology and customer service. Our Inhouse Customer Support Specialist is moving on to new challenges within Mentice and we are therefore looking for a person to strengthening our great team.

About the role
The overall responsibility of the Inhouse Customer Support Specialist is to be the technical anchor regarding hardware, system and applications software for the regional support team. You will be a key member of our support function, working closely with regional sales and support colleagues.
One of the two main areas within this role is the inhouse repairs/maintenance of all the variants of Mentice simulation hardware and application software, both customer and internal systems. In this role you will need to conduct troubleshooting/diagnostics on the simulator equipment and escalate necessary issues to the respective departments.
The other main area of responsibility is handling demo/customer systems going for domestic or international events. This includes preparing and test system hardware functionality and update software versions if applicable in-between events, as well as staying in close contact with the customer while handling the logistics surrounding these activities.
Further, the role also includes some administration, answering service calls and handling online tickets. We prioritize high quality combined with a sense of urgency, engagement and knowledge.
The role may include occasional international travel, estimated to 10 days per year. This is a fulltime employment reporting to the Manager of Customer Support located in Gothenburg. This position has a great opportunity to have an impact on influencing how patient treatments are improved in the future.


Required skills and experiences:
Technical understanding of electronics, mechanics, simulation hardware, IT, and computer software.
Finds challenges interesting and has a problem-solving attitude.
Proven ability to function independently and with structure.
Demonstrate ability to organize diverse types of work, shift gears quickly and adapt to changing priorities and competing deadlines.


Who do we think you are?
To be successful, you should have minimum of 2 years of experience from similar jobs, for example; customer service, logistic and/or mechanical service. Experience from the healthcare industry is a merit.
Bachelor of Science or similar educational background within the biomedical, computer science or engineering fields, or relevant experience.
Able to communicate effectively both internally and externally, fluent in English both in writing and verbal. Willingness to help and being able to quickly adapt to changes (tasks, customer needs and attitude) are other personal skills we think are important as well as a service mindset.
Most importantly, we think you are a person with a commitment and passion for driving change within the healthcare industry and in turn, be able to have impact on our company’s future business. We are proud of our products, services and customers and it is important that you have a similar persona.

Please visit our website www.mentice.com for more information about the company and to apply for the position. Last day to apply for the position is October 31st. For questions regarding the position, please contact Manager of Customer Support Petronella Steen.

Hope to see you as a member of our great team in the future! Visa mindre

We are a company with a unique product and a heart for innovative solutions! Do you want to be a part of our future? We are extending our team and are looking for a Quality Assurance Engineer to join our QA Team at our headquarters in Gothenburg!
Mentice is the world leader in virtual reality-based interventional medical simulation solutions. Our solutions help healthcare professionals with skills acquisition, continuous development, and pre-procedural planning—leading to improved productivity and outcomes. Mentice solutions have been specifically developed for healthcare providers and the medical industry. Neurovascular, cardiovascular, and peripheral interventions are just some of the areas covered by our systems.
We have a great multi-cultural R&D team with a passion for software and hardware development. We are now strengthening our team with a new role as Quality Assurance Engineer (QAE).

About the role
As QAE you play an important role within our product development and maintenance. The main responsibility of the role is to maintain a consistently high-quality level of both the customer specific and standard Mentice product portfolio.
To be successful in this role and to achieve the high-quality level, hands-on testing of Mentice simulators is essential and a crucial part of our process. The QAE will be implementing and continuously improving product testing protocols for manual testing as well as automated tests and support the software development teams in building new products.
The QAE will also work with other stakeholders within the company, verifying and identifying potential problems with already released products, and assisting in defining and verifying the requirements for future products.
The position is a fulltime employment reporting to the Director of Quality Assurance located at the headquarters.
We think this position has a great opportunity to have an impact on influencing how patient treatments are improved in the future.
Responsibilities;
· Plan, execute and document extensive testing of various Software/Hardware.
· Maintain highest possible quality level of the Mentice industry/generic product portfolio releases
· Keep synchronized with the Mentice internal stakeholders.
· Maintain and develop a solid clinical understanding of how our standard products are used, so they are tested in the right way.
· Create, implement and keep track of test records.
Who do we think you are?
We believe that you have a degree within Engineering, preferably biomedical or equivalent with a quality-aware mindset where you enjoy solving challenges and finding the best suitable solutions. As a person you are well organized and structured with strong communication and documentation skills, fluent in English both in writing and verbal. We also see that you pay attention to details. You are a team-player, with a genuine interest in medical technology and software development. Previous product testing is a merit.
Most important, we believe you are a person with a commitment and passion for driving change within the healthcare industry and in turn, be able to have impact on our company’s future business. We are proud of our products, services and customers and it is important that you have the similar persona.
Please visit our website www.mentice.com for more information about the company and to apply for the position. Last day to apply for the position is June 25th. For questions regarding the position, please contact Mats Wannerbratt, Director Quality Assurance at [email protected]
Hope to see you as a member of our great team in the future! Visa mindre

Project Manager
Gothenburg, Sweden
Do you want to be part of a Leading Global MedTech Company?


We are in search of an experienced and professional Project Manager that can be a part of our global growth!

Overview
At Mentice, we passionately develop endovascular simulation solutions to help improve patient lives. More than 20 years ago, we started with a simple mission, and how our solutions help doctors acquire, retain, and enhance their endovascular therapy skills helping them improve patient outcomes worldwide. We have regional offices in the US, Europe, Brazil, India, China, and Japan while our headquarters office is in Gothenburg, Sweden.
Mentice is now looking for a Project Manager to join our great multi-cultural R&D team of passionate Software Developers, Hardware Designers and Project Managers. The position is a fulltime employment, located in our HQ office in Gothenburg, reporting to the Director of Project Management, also located in Sweden.

About the role
As a Project Manager, you will help companies and hospitals develop and look at a larger picture in terms of quality assurance, value-based healthcare, patient safety, cost reduction, and their need to develop in specific areas, e.g., acute stroke or emergency trauma care.


The position as Project Manager has an important role to drive and secure delivery with high quality while coordinating company resources. This is an opportunity to help drive medical excellence through virtual reality simulation.


Included in the role (but not limited to):
· Ensure project timelines, deliverables, resource allocation and customer satisfaction
· Guide and help customers in understanding technical solutions and available options and assist Sales with commercial demos, and scoping
· Organize and perform customer reviews. Reviews take place at our offices, at customers’ sites and at hospitals and healthcare training centers
· Write and review project and product documentation and also Verify, test and quality assure the project deliverables
· Develop, implement and improve project processes and ways of working based primarily on Agile methodologies.




What we think is important to be successful in this position:
· A solid technical background with experience in Software and Hardware development, Master of Science and three years of experience of similar tasks. Documented project- and team-leading experience; preferably in an international environment.
· Excellent interpersonal and communication skills and a customer-oriented focus.
· Very good knowledge of Swedish and English; both verbal and in writing
· Knowledge of Agile methodologies, as well as a background within Healthcare, are considered as a merit.
· Ability to travel international and sometimes, when needed, work flexible hours due to time differences.

What can we offer?
At Mentice we give you an opportunity to grow together with the company, we are providing a creative, global environment where every person is important and have a big impact for our future success. We are a company that is proud of our products, services and customers and the impact we have on improving patient lives.

Please visit mentice.com for more information about the company and to apply for the position. We encourage you to apply as soon as possible as we are reviewing all applications consecutively, last day to apply May 31st. For questions regarding the position, please contact Dimitrios Kiousis, Director of Project Management.

Hope to see you as a member of our great team in the future! Visa mindre

We are extending our team and are looking for Web Developers to join our team at our headquarters in Gothenburg! Are you the one we are looking for?
Mentice is the world leader in virtual reality-based interventional medical simulation solutions. Our solutions help healthcare professionals with skills acquisition, continuous development, and pre-procedural planning — leading to improved productivity and outcomes. Mentice solutions have been specifically developed for healthcare providers and the medical industry. Neurovascular, cardiovascular, and peripheral interventions are just some of the areas covered by our systems.
Mentice is now looking for two Web Developers to join a great multi-cultural team (with over 17 nationalities and offices in Sweden, USA, and Asia) of passionate Developers, Hardware Designers and Project Managers.
Web Developers at Mentice work with our Product department to develop, maintain and operate our line of web-based products including e-learning publishing, community portals, web services, system update and support, as well as integrations to other parts of our business infrastructure.
We hope you share our passion in helping save lives, but also have documented experience of professional web development and a capacity to work and help drive the team forward in an agile environment. Working at Mentice you will need to communicate and cooperate with many colleagues in different parts of the organization and enjoy finding solutions to complex problems, collaboratively as well as independently. We value thoroughness, humility, good judgement, and an enterprising mindset.
Requirements for the Web Developer positions include:
· A solid technical background with 2-5 years documented experience in web development.
· Capacity to start working in the following technology stack: React, GraphQL, AWS hosting, Azure devops, TypeScript, Python
· Excellent interpersonal and communication skills and a customer-oriented focus.
· Proficient in English; both verbal and in writing. Knowing Swedish is an advantage.
· Any degree in engineering/systems development, or equivalent is an advantage.
· A background within Healthcare or MedTech industries, or experience in developing e-learning solutions are considered as advantages.
The positions are fulltime employments reporting to the Director of Software Applications Development located at the headquarters in Gothenburg.
Please visit our website www.mentice.com for more information about the company and to apply for the position. Last day to apply for the position is July 16th. For questions regarding the position, please contact Carl Stein (Director, Software Applications Development) at carl.stein(at)mentice.com


Hope to see you as a member of our great team in the future! Visa mindre

Marketing Systems Administrator
Gothenburg, Sweden


Do you want to be part of a Leading Global MedTech Company?


We are in search of an energetic and ambitious Marketing Systems Administrator that can be a part of our exciting journey!

Overview
At Mentice, we passionately develop endovascular simulation solutions to help improve patient lives. More than 20 years ago, we started with a simple mission, and now our solutions help doctors acquire, retain, and enhance their endovascular therapy skills helping them improve patient outcomes worldwide. We have regional offices in the US, Europe, Brazil, India, China, and Japan while our headquarters office is in Gothenburg, Sweden.
We have a great global team with a passion for marketing and sales, that is now looking for a creative and hardworking person to complement our Global Marketing Department. The position is a fulltime employment, located in our HQ office in Gothenburg, reporting to the Director of Marketing, also located in Sweden.

About the role
The Marketing Systems Administrator will have overall responsibility for administering the marketing applications utilized for running a number of key Mentice functions.
Through deep collaboration and partnership with information technology (IT), colleagues and stakeholders within and beyond Marketing, this role functions as the lead administrator in the improvement, implementation and maintenance of the CRM/CMS systems. In this role you will have a great possibility to impact Mentice business development.
This role, together with other Marketing professionals, will act as internal expert identifying, recommending, implementing continuous improvements and analytics. The role supports improvements to business processes and automations of integrated systems to, enhance end user experience and enrich the 360 view of the customer.


More specifically about the role (but not limited to):
Performing requirements analysis, process development and design, testing, validating and maintenance
A hands-on role to deliver messages across channels and support the overall communication function within Marketing.
The role is responsible to gather business needs to translate to technical terminology and requirements and to document functionality, business processes, best practices and a governance model.
The role will handle all administrative functions, creation of users, creation of campaigns in the CRM/PRMCMS, uploading of lists, creation of segments, reports and dashboards and other routine and operational tasks training and education of other end users, tracking utilization and helping to increase adoption of CRM / PRM CMS technologies.



Who do we think you are?
A general problem solver with a curious passion for improving processes and utilization of Marketing software systems.
Ability to articulate the understanding and working of the marketing systems and roll out into the organization.
To be successful, you should have minimum of three (3) year experience in a similar position in an international environment, a plus if you have experience from Medical Device Industry.
Ability to work at a high pace with multiple tasks and high production capacity.
Meticulous attention to detail and structured in planning as well as keeping deadlines.
Execution oriented and takes initiative.
Systems Knowledge Required: Salesforce
Systems Knowledge Bonus: Hubspot, Jira, LogMeIn, Conga, Wordpress and MS Dynamics
Bachelor’s Degree in Marketing Communications/Systems or equivalent.
Excellent communication skills and fluent in both Swedish and English.


What can we offer?
At Mentice we give you an opportunity to grow together with the company, we are providing a creative, global environment where every person is important and have a big impact for our future success. We are a company that is proud of our products, services and customers and the impact we have on improving patient lives.

Please visit www.mentice.com for more information about the company and to apply for the position. We encourage you to apply as soon as possible as we are reviewing all applications consecutively. For questions regarding the position, please contact Martin Harris, VP Marketing and Business Development, at [email protected]


Hope to see you as a member of our great team in the future! Visa mindre

Do you want to be a part of a Leading Global MedTech Company?


We are in search of an inspiring Director of Marketing that can be a part of our exciting journey!


At Mentice, we passionately develop endovascular simulation solutions to help improve patient lives. More than 20 years ago, we started with a simple mission, and now our solutions help doctors acquire, retain, and enhance their endovascular therapy skills helping them improve patient outcomes worldwide. We have regional offices in the US, Europe, Brazil, India, China, and Japan while our headquarters office is in Gothenburg, Sweden.


We have a great global team with a passion for marketing and sales, that is now looking for a strong hands-on leader to develop and strengthen our Global Marketing Department. The position is a fulltime employment, located in our HQ office in Gothenburg, reporting to the VP of Marketing and Business Development, also located in Sweden.
About the role
The Director of Marketing will be responsible for the development, implementation, management and execution of an effective marketing strategy and corresponding commercial plan to achieve revenue objectives. As Marketing Director, you will drive downstream execution for currently available and next generation products through digital and traditional platforms.

In this role, you will have significant interaction with the field-based salesforce and must work collaboratively to create plans and ensure that customer targeting, messaging, new product launches, clinical indication expansion, and sales tools are well executed and impactful.


More specifically about the role (but not limited to):
· Drive a comprehensive marketing strategy including customer targeting, onboarding team members, further enabling existing sales team members and launch planning.
· Execution will be through strategies related to product and indication launches, customer engagement, and conference presence.
· Develop downstream activities and execute agreed upon commercial plans in conjunction and consultation with Sales, Upstream Marketing and Learning & Development.
· Produce and drive use of impactful marketing collateral tools.
· Analyze the business to understand trends and drive recommendations to improve execution of strategic plans.
· Collect customer insights and competitive intelligence and incorporate into marketing plans.
· Develop and maintain strong relationships with key opinion leaders and key customers.
· Develop strong credibility with Sales, KOLs, and customers through procedural, product, and competitor/competitive therapy knowledge.
· Cooperate with other departments and ensure the effective training of the sales team.
· Ensure that all marketing activities conform to company guidelines and local laws.


Who do we think you are?
· To be successful, you should have minimum of ten (10) year experience in a similar position in an international environment, a plus if you have experience from Medical Device Industry.
· MBA in Marketing or equal qualifications/ documented experience.
· Analytical skills, Content creation, Sales & Marketing automation, Digital Advertising and SEO are core strengths to your experience.
· Experience developing and launching into new markets.
· Documented experience within MedTech or Healthcare is a plus.
· Strong team player who can incorporate input from others and can generate consensus through inclusion.
· Must be able to thrive in a fast-paced and dynamic work environment.
· Ability to speak up when important information or questions must be raised and takes action when issues must be addressed.
· Good organizational skills and ability to meet tight deadlines in an environment of competing priorities. Ability to routinely work on multiple tasks with multiple people while effectively prioritizing.
· Ability to develop strong relationships with customers, clinical & sales partners.
· Excellent interpersonal, communication and negotiation skills for a wide variety of audiences, including sales & marketing leadership.
· Ability to work in hospitals, operating rooms, clinics, and surgical centers.
· Domestic and international travel is expected in the role.


What can we offer?
We are a company that is proud of our products, services and customers and the impact we have on improving patient lives. We offer a challenging and creative environment where you can grow and have a big impact on our future success.
Please visit www.mentice.com for more information about the company and to apply for the position. We encourage you to apply as soon as possible as we are reviewing all applications consecutively. For questions regarding the position, please contact Martin Harris, VP Marketing and Business Development, at [email protected]


Hope to see you as a member of our great team in the future! Visa mindre