Lediga jobb Oracle Svenska AB i Göteborg

At Oracle Health, we put humans at the heart of every conversation. Our mission is to create a human-centric healthcare experience powered by unified global data.
From patients to providers, payers, and the global population, our objectives are to improve health, reduce costs, and enhance the healthcare experience. We offer the most secure and reliable healthcare solutions, which connect clinical, operational, and financial data to improve care and advance decision-making around health and well-being.
As a global leader we’re looking for a Principal Technical Project Manager to drive successful deployments working as a key member of a European wide team, that is part of a wider global Oracle project management organisation. The role involves delivery a variety of Oracle Solutions based that are made available on a variety of different technology platforms, including OCI (Oracle Cloud Infrastructure). Thrive in this crucial role!
Career Level - IC4
Responsibilities
What you will do:
Ensuring all business standards, security and service levels are met for project deployments. You will play a key leadership role in the organization, managing project delivery practices to ensure client success is achieved.
In addition to managing the budget, you will be expected to produce detailed technical plans, resource schedules and reporting, taking delivery of solutions from requirements, design, build, test, client acceptance, deployment, through to service handover and project closure tasks.
There will be a requirement for you to work closely with technical architects and products owners, having sufficient technical understanding to drive any solution changes, addressing any gaps required to meet contracture work.
As part of a continuous improvement processes within Oracle you will contribute during the course of project delivery, bringing together lessons learned from the various different elements of project delivery
You will lead by example, sharing knowledge and experiences with the team. You will be responsible for maintaining a respectful work environment where you advocate for your team, create accountability and recognise their accomplishments.
Travel up to 60%

Required Experience
Bachelor’s degree in Healthcare IT, Management Information Systems or related field or equivalent relevant experience.
At least 8 years of relevant experience related to the role including at least 2 years of Healthcare information technology (HCIT) consulting, HCIT support, business operations and/or other client-facing or HCIT solution work experience

Preferred Experience
6 years of technical project management, matrix management, working in a framework such as PRINCE2, PMP & ITIL
Experience of working in Agile approach and Scrum methods.
Proficient in use of project management tools such and MS Project and Version One
Superb communication skills verbal and written
Hard-working, innovative and the ability to adapt delivery approaches to meet requirements

What we will offer you
A competitive salary with exciting benefits
Learning and development opportunities to advance your career
An Employee Assistance Program to support your mental health
Flexible and hybrid working so you can do your best work
Employee resource groups that champion our diverse communities
Core benefits such as life insurance, and access to retirement planning
An inclusive culture that celebrates what makes you unique Visa mindre

Building off our Cloud momentum, Oracle has formed a new organization - Oracle Health Applications & Infrastructure. This team focuses on product development and product strategy for Oracle Health, while building out a complete platform supporting modernized, automated healthcare. This is a net new line of business, constructed with an entrepreneurial spirit that promotes an energetic and creative environment. We are unencumbered and will need your contribution to make it a world class engineering center with the focus on excellence. At Oracle Health, our mission is to improve healthcare and quality of life globally through better experience and easier access to health and research data for patients and healthcare providers.
Who you are to us:
You are service-oriented, open and social with a good analytical ability. You are driven by and enjoy working both independently and in collaboration with others. To be successful you need a good understanding of technology support and have practical experience in user support and application management. You are used to having a constructive dialogue with users and practical experience of troubleshooting technology.
You have a positive basic view and are solution oriented. You communicate in an educational and clear manner. Your colleagues describe you as a creative and responsive team player. You like to analyze and take questions in a structured way. You are self-sufficient and can prioritize the work effectively. You are innovative and stimulated by finding new technical solutions to optimize the business. You are structured and work methodically and proactively with a holistic perspective. You like to provide good service, are easy to work with, want to develop in your work and have the ability to solve complex problems and come up with new ideas.
Your Future Work:
As a Manager for Client Support with the Immediate Response Center, you will have the following responsibilities:
Job Responsibilities:
· Direct the day-to-day operations of associates assigned to perform solution and technology-related incident investigation and resolution
· Monitor incoming support ticket and call volume ensuring adherence to support processes
· Promote an "every minute counts" mentality for quick incident resolution
· Manage the creation and maintenance of knowledge databases to support business processes to deliver more efficient problem identification and resolution
· Analyze incoming ticket data and seek opportunities to balance resources, improve processes and increase productivity
· Identify client and solution delivery satisfaction issues, actively manage client expectations, and develop plans to exceed client expectations
· On occasion, assist business operations to ensure service levels are met
· Ability to interpret and manage daily operations in order to meet or exceed organization business metrics
· Demonstrated ability to lead by example and quickly adapt to a changing environment
· Ability to collaborate with people from varying cultures and abilities achieving effective results
People Management Responsibilities:
· Manage routine associate situations
· Direct the work efforts and results of a team of associates
· Develop team goals and manage them for results
· Develop associates through coaching performance, completing performance reviews, goal setting and development planning
· Promote diversity and create a respectful work environment
Basic Qualifications:
· Bachelors degree in Computer Science, Software Engineering, Business or Information Systems
· At least 5 years of Technical support work experience
· At least 1 years of People management work experience
Preferred Qualifications:
· Cerner Millennium support experience
· Swedish speaker Visa mindre

As a Senior Support Integration Architect (Service Delivery Management Consultant 3- Support) on the Support Organization, you will work in a team environment to provide functional, domain and technical expertise to our clients. As you work with Oracle Cerner technologies, you will perform the below responsibilities. Your ultimate goal is application performance and application maintenance to deliver value outcomes for both Oracle and our clients.
Responsibilities:
Manage complex client relationships with a high degree of variability
Develop and plan the execution of client domain strategy
Troubleshoot complex technical integration issues, escalating as appropriate
Analyze performance metrics and identify and propose domain stability improvement strategies
Work with cross-functional organizations to identify and evaluate packages for code compatibility
Contribute to internal team value and improvements
Mentor and develop new associates

Basic Qualifications:
Bachelor's degree in IT, HealthCare or related field, or equivalent relevant work experience at least 8 years
Experience working with Cerner Millennium and related components, at least 6 years
Software implementation work experience, at least 3 years
Health care information technology work, at least 3 years
Customer service experience, at least 1 year
Fluent in English

Preferred Qualifications:
· Experience in managing client domains as a Support Integration Architect in the past
· Experience working in Application Managed Services or SolutionWorks business units
· Fluent in Swedish
Expectations:
Willing to participate in on-call rotation as needed
Willing to work 100% from the client site or assigned work location
Willing to travel up to 20% as needed
Willing to work additional or irregular hours as needed and allowed by local regulations
Willing to take people management responsibilities
Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position
Perform other responsibilities as assigned
Mentor and develop new associates/employees Visa mindre

Are you a problem solver and who enjoys a fast-paced, high-impact opportunity with international reach? If you have requirements expertise on large scale technology and transformation program of work, this is an incredible opportunity to excel in an exciting, fast-paced arena!

At Oracle Health, we put humans at the heart of every conversation. Our mission is to create a human-centric healthcare experience powered by unified global data.
From patients to providers, payers, and the global population, our objectives are to improve health, reduce costs, and enhance the healthcare experience. We offer the most secure and reliable healthcare solutions, which connect clinical, operational, and financial data to improve care and advance decision-making around health and well-being.

As a global leader we’re looking for an experienced consulting professional who understands solutions, industry best practices, multiple business processes or technology designs within a product/technology range.
What you will do
As a Principal Consultant, your duties will include:
Operating independently to provide quality work products to an engagement.
Performing varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs.
Will apply Oracle methodology, company procedures, and leading practices.
Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects.
Effectively consults with management of customer organizations.
Participates in business development activities.
Develops and configures detailed solutions for moderately complex projects.


Required Experience
· 5-7 years of experience relevant to this position including 2 years consulting experience preferred.
· Undergraduate degree or equivalent experience.
· Product or technical expertise relevant to practice focus.
· Ability to communicate effectively.
· Ability to build rapport with team members and clients.
· Ability to travel as needed.
· Fluent in Swedish

What we will offer you
· A competitive salary with exciting benefits
· Learning and development opportunities to advance your career
· An Employee Assistance Program to support your mental health
· Flexible and hybrid working so you can do your best work
· Employee resource groups that champion our diverse communities
· Core benefits such as life insurance, pension, and many others
· An inclusive culture that celebrates what makes you unique Visa mindre

Are you ready to seize a leadership opportunity that blends customer relationships with strategic innovation to bring impeccable return of investment to customer service delivery ? If yes, we're on the hunt for a dynamic leader who can blend their business insight, managed services domain experience, healthcare knowledge expertise and client-centric approach to redefine excellence in support. If you're passionate about nurturing relationships, driving impactful solutions, and shaping the future of healthcare, your next career move starts here. This is an incredible opportunity to excel in an exciting, fast-paced arena!
At Oracle Health, we put humans at the heart of every conversation. Our mission is to create a human-centric healthcare experience powered by unified global data. From patients to providers, payers, and the global population, our objectives are to improve health, reduce costs, and enhance the healthcare experience. We offer the most secure and reliable healthcare solutions, which connect clinical, operational, and financial data to improve care and advance decision-making around health and well-being.
We are looking for a Manager/ Senior Manager of Support Services based in Sweden to drive success as part of our Support team. Join us and create the future
What you will do
The primary responsibilities of this role encompass assisting our Swedish and European clients in establishing and maintaining strong client relationships, outlining a sales pipeline for premier client services, and leading the current client contracts meeting client commitments.
In this job, you'll not only manage client relationships but also serve as the critical point of escalation for Client C-Suite and across all lines of business at Oracle Health to ensure swift resolution of high-level challenges that demand executive attention. Your role would demand nurturing partnerships, create referenceability and grow the business.
Cultivate CXO relationships
Drive client planning and roadmap
Be the accountable owner for delivering services to Regional Clients
Lead risk and escalation management
Advance client end user experience and achieve high reliability
Manage individual contributors who are accountable for client support and delivery
Data-mine to develop and lead service improvement plans
Follow key success measurements such as client satisfaction, SLAs, escalation management, client retention etc.
Travel up to 25%



What we will offer you
A competitive salary with exciting benefits
Flexible working options so you can do your best work
Learning and development opportunities to advance your career
Core benefits
An inclusive culture that celebrates what makes you unique

Career Level M2/ M3 (Manager/Senior Manager). Job level will be subject to successful candidate selected.
?Required Experience
Bachelor’s degree or equivalent relevant experience
Experience in a management or other leadership role
5+ years Healthcare IT support or implementation experience
Client Relationship experience at C-suite level

Preferred Experience:
Cerner Millennium knowledge
5+ years team management experience
10+ years Healthcare IT support or implementation experience Visa mindre

Are you someone who enjoys working with clients? If you have experience within healthcare, this is an incredible opportunity to excel in an exciting, fast-paced arena!

At Oracle Health, we put humans at the heart of every conversation. Our mission is to create a human-centric healthcare experience powered by unified global data.
From patients to providers, payers, and the global population, our objectives are to improve health, reduce costs, and enhance the healthcare experience. We offer the most secure and reliable healthcare solutions, which connect clinical, operational, and financial data to improve care and advance decision-making around health and well-being.

As a global leader we’re looking for a Senior Healthcare IT Consultant to join an exciting project for an integrated digital healthcare environment, replacing many existing IT systems in hospitals and primary care facilities for a comprehensive solution. Join us and create the future!

What you will do
As a consultant, you will consult with clients on core service line workflows, including current state and future state, and work with the client to map out stop-start-continue processes to determine how the system will be designed and tested. In addition, you will help identify gaps, resolve outstanding design questions, plan, and facilitate client meetings and key events to ensure decisions are made, project progress milestones are met, and client goals are achieved

Your role will coach the client on data collection and system design requirements and analyse to determine optimal solution build and implementation. Test and perform client-specific configuration in client environments following client requirements.

Importantly you will identify, resolve, and report solution status, risks, and issues to client and project leadership. Provide on-site conversion troubleshooting support and issue resolution, identify inefficiencies and areas with opportunities for improvement with KPIs, and propose changes to the client. Cultivate client relationships to achieve business objectives.

What we will offer you
· A competitive salary with exciting benefits
· Learning and development opportunities to advance your career
· An Employee Assistance Program to support your mental health
· Flexible and hybrid working so you can do your best work
· Employee resource groups that champion our diverse communities
· Core benefits such as life insurance, pension, and many others
· An inclusive culture that celebrates what makes you unique

Required Experience
· Bachelor’s degree in a related field or 4 years equivalent relevant experience
· At least 5 years experience working in healthcare
· Consulting/experience in a client facing role
· Fluent in Swedish and English

Preferred Experience
· Healthcare or Information Technology experience
· Software implementation experience



Expectations
· Willing to travel to local client site as required (20-40% travel)
· Willing to work additional or irregular hours as needed and allowed by local regulation. Visa mindre

Are you ready to seize a leadership opportunity that blends customer relationships with strategic innovation to bring impeccable return of investment to customer service delivery ? If yes, We're on the hunt for a dynamic leader who can blend their business acumen, managed services domain experience, healthcare knowledge expertise and client-centric mindset to redefine excellence in support. If you're passionate about nurturing relationships, driving impactful solutions, and shaping the future of healthcare, your next career move starts here. This is an incredible opportunity to excel in an exciting, fast-paced arena.
At Oracle Health, we put humans at the heart of every conversation. Our mission is to create a human-centric healthcare experience powered by unified global data. From patients to providers, payers, and the global population, our objectives are to improve health, reduce costs, and enhance the healthcare experience. We offer the most secure and reliable healthcare solutions, which connect clinical, operational, and financial data to improve care and advance decision-making around health and well-being.
We are looking for a Senior Manager of Support Services based in Sweden to drive success as part of our Support team. Join us and create the future.
Career Level - M3
What you will do
In this job, You'll not only manage client relationships but also serve as the critical point of escalation for Client C-Suite and across all lines of business at Oracle Health to ensure swift resolution of high-level challenges that demand executive attention. Your role would demand nurturing partnerships, create referencibility and grow the business.
Cultivate CXO relationships
Drive client planning and roadmap
Be the accountable owner for delivering services to Regional Clients
Lead risk and escalation management
Advance client end user experience and achieve high reliability
Manage individual contributors who are accountable for client support and delivery
Data-mine to develop and lead service improvement plans
Follow key success measurements such as client satisfaction, SLAs, escalation management, client retention etc.
Travel up to 25%



Required Experience
Bachelor’s degree or equivalent relevant experience
+10 years of experience in healthcare IT support or implementation
+5 years of experience of team management
Client Relationship expérience at C-suite level
Knowledge of Cerner Millennium is preferred Visa mindre

At Oracle Health, we are working at the intersection of health and technology. We create software solutions to support clinicians and healthcare professionals in hospitals and healthcare organisations worldwide. We are looking for a Regional Enablement Architect (Patient Administration) to join an exciting project for an integrated digital healthcare environment, replacing many existing IT systems in hospitals and primary care facilities for a comprehensive solution. The new system includes a service to manage the health of their more than 1 million citizens and a modern digital care system that allows for increased patient participation, safer patient experience, and an improved work environment for healthcare professionals.

As a Regional Enablement Architect, you are an experienced consulting professional with an understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. You operate independently to provide quality work products to an engagement. You apply Oracle methodology, company procedures, and leading practices while performing varied and complex duties and tasks that need independent judgment in order to implement Oracle products and technology to meet customer needs.

You will consult with customers as well as internal Consulting, Product, and Regulatory teams to drive functional and technical risk mitigations in support of the overall implementation. Working alongside your counterparts, you will lead the solution design and implementation across service lines by:

· When escalations arise from the consulting teams, owning and driving configuration options to meet customer requirements
· Collaborating with internal teams to propose solutions based on those requirements
· Working across stakeholders to understand and refine a cohesive problem statement
· Driving cross-functional collaboration with internal stakeholders to identify and propose solution enhancements, workflow efficiencies, and customer relationship strategies when configuration will not meet the customer requirements
· Developing functional and technical requirements in order to mitigate risks
· Ensuring availability of solution documentation to aid in the seamless handover to customer and support

Basic Qualifications:
· Undergraduate degree or equivalent experience
· 5-7 years of experience relevant to this position, including 2 years consulting experience
· Product or technical expertise relevant to practice focus

Preferred Qualifications:
· At least 5 years of work experience implementing Cerner Registration, Scheduling, Patient Fees, and/or other Revenue Cycle solutions
· Familiarity with Swedish PAS workflows

Expectations:
· Ability to travel as needed (< 20%)
· Ability to think critically in order to solve complex problems
· Ability to communicate effectively, both verbally and in writing
· Ability to build rapport with team members and clients
· Proficient with Microsoft Office Suite and Windows
· Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position
· Perform other responsibilities as assigned Visa mindre

As a Lead Engagement Owner, Deployment Manager, you will play a lead role within the Sweden Consulting programs’ Engagement Management team, collaborating closely with project owners, Oracle Health and Client leadership, and other stakeholders to achieve successful delivery of Millennium applications. You will own and manage the planning and execution of all tasks associated with product deployment, including coordinating all project owners’ planning and preparation deliverables, time plans, and change readiness management. Examples of teams you will work across include Millennium Consulting workstreams, Clinical Consulting, hardware and integrated technologies, learning, managed service, and others. As a leader and member of the Consulting leadership team, the ability to build and maintain relationships at multiple levels, inspiring confidence in the team’s delivery, is critical.
The work requires significant collaboration and facilitation skills, as deployment activities span across all teams and require the involvement and engagement of multiple subject matter experts across both technical and clinical spectrums, internal and external. It is also highly rewarding in this regard, as there are clear measures of success, client satisfaction, and cross-team cooperation.
Examples of these activities include, but are not limited to, project plan management, deliverable and financial status reporting with the client and internal teams, coordinating activities and ownership with client counterparts, advising the client on expectations in a consultative role, establishing and managing to success metrics (KPIs) with various SMEs, and managing communication.

Basic Qualifications:

Bachelor's degree in business management or related field, or equivalent relevant work experience
6 years of experience in project or program management and consulting-type roles
Demonstrated ability to manage relationships, work in matrix-type organizations, and collaborate across lines and levels to deliver against contract requirements and commitments

Preferred Qualifications:
Experience managing projects involving Cerner’s implementation methodologies and policies
Experience managing IT projects in complex environments, such as public sector (government) contracts
Experience working with healthcare delivery organizations
Swedish language skills are a plus

Expectations:
Familiar with the use of Microsoft Project product
Ability to travel 50%, and to work in a hybrid home and office environment as needed
Ability to work overtime and irregular hours as needed
Excellent communication skills verbally and written Visa mindre

At Oracle, we put humans at the heart of every conversation. Our mission is to create a human-centric healthcare experience powered by unified global data. From patients to providers, payers, and the global population, our objectives are to improve health, reduce costs, and enhance the healthcare experience. We offer the most secure and reliable healthcare solutions, which connect clinical, operational, and financial data to improve care and advance decision-making around health and well-being.
As a global leader we’re looking for a Senior Solution Architect to drive success as part of our Support organisation. Join us and create the future.
What you will do
As a Senior Solution Architect on the Support Organization, you will work in a team environment to provide functional and technical expertise to our clients. As you work with Oracle Cerner technologies, you will prioritize and plan issue resolutions both independently and in a collaborative and fast-paced team environment.
You will use your troubleshooting skills to preform investigations of front-end applications by gathering information, using troubleshooting tools, shadowing end users, and testing workflows internally and externally. Our Solution Architects are also responsible for creating and maintaining documentation and knowledge transfer materials across the lifecycle of an investigation. Your ultimate goal is incident resolution and application maintenance to deliver value outcomes for both Oracle and our clients.
What we will offer you
· A competitive salary with exciting benefits
· Flexible working options so you can do your best work
· Learning and development opportunities to advance your career
· Core benefits
· An inclusive culture that celebrates what makes you unique
Required Experience:
· Bachelor's degree in IT, related field, or equivalent relevant work experience
· At least 6 years Healthcare information technology (HCIT), HCIT support, software implementation, project/program management, client
· Relationship management and/or other client-facing or HCIT solution work experience
· Experience working with Cerner Millennium Pharmacy and Point Of Care products or related components
· Fluent in English
Preferred Qualifications:
· Cerner millennium product experience
· Experience working in Application Managed Services or SolutionWorks business units
· Fluent in Swedish
Expectations:
· Willing to participate in on-call rotation as needed
· Willing to travel to client site as needed
· Willing to work from assigned work location Visa mindre

As a Software Engineer IV on the Support Organization, you will work in a team environment to provide functional and technical expertise to our clients. As you work with Oracle Cerner technologies, you will perform the below responsibilities. Your ultimate goal is custom code development and maintenance to deliver value outcomes for both Oracle and our clients.
Accountable for broad Custom code design, code quality and architecture decisions
Lead and direct architecture discussions, design sessions and code reviews for functional
correctness, architectural maintainability, and performance
Develop long-term technical roadmap for custom product
Investigate and drive analysis for new innovations and technologies
Perform software risk analysis, identify and implement mitigation
Partner with strategy and solution teams as solution expert to provide recommendations
To meet healthcare needs in the market.
Reinforce and promote engineering culture and values across the organization and Oracle



Basic Qualifications:
Bachelor's degree in IT, HealthCare or related field, or equivalent relevant work experience at least 10 years
Experience working with Cerner Millennium and related components as a custom code developer or engineer or analyst, at least 7 years
Software engineering work experience, at least 3 years
Health care information technology work, at least 3 years
Customer service experience, at least 1 year
Fluent in English



Preferred Qualifications:
Experience working on custom code development part of Cerner Millennium products
Experience working in Application Managed Services or SolutionWorks business units
Experience working on HealtheLife products
Fluent in Swedish



Expectations:


Willing to participate in on-call rotation as needed
Willing to work 100% from the client site or assigned work location
Willing to take people management responsibilities
Willing to travel up to 20% as needed
Willing to work additional or irregular hours as needed and allowed by local regulationsWilling to work in accordance with corporate and organizational security policies and procedures,
understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position Perform other responsibilities as assigned
Mentor and develop new associates/employees Visa mindre

As a Solution Architect on the Support Organization, you will work in a team environment to provide functional and technical expertise to our clients. As you work with Oracle Cerner technologies, you will prioritize and plan issue resolutions both independently and in a collaborative and fast-paced team environment.
You will use your troubleshooting skills to preform investigations of front-end applications by gathering information, using troubleshooting tools, shadowing end users, and testing workflows internally and externally. Our Solution Architects are also responsible for creating and maintaining documentation and knowledge transfer materials across the lifecycle of an investigation. Your ultimate goal is incident resolution and application maintenance to deliver value outcomes for both Oracle and our clients.
Basic Qualifications:
Bachelor's degree in IT, HealthCare or related field, or equivalent relevant work experience at least 4 years
Experience working with Cerner Millennium Pharmacy and Point Of Care products and related components, at least 7 years
Software implementation work experience, at least 3 years
Healthcare information technology work, at least 3 years
Customer service experience, at least 1 year
Fluent in English

Preferred Qualifications:
Experience working with 3 or more Cerner Millennium products
Experience working in Application Managed Services or SolutionWorks business units
Fluent in Swedish

Expectations:
Willing to participate in on-call rotation as needed
Willing to work 100% from the client site or assigned work location
Willing to take people management responsibilities
Willing to travel up to 20% as needed
Willing to work additional or irregular hours as needed and allowed by local regulations
Willing to work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position
Perform other responsibilities as assigned
Mentor and develop new associates/employees Visa mindre

As a Solution Architect on the Support Organization, you will work in a team environment to provide functional and technical expertise to our clients. As you work with Oracle Cerner technologies, you will prioritize and plan issue resolutions both independently and in a collaborative and fast-paced team environment.
You will use your troubleshooting skills to preform investigations of front-end applications by gathering information, using troubleshooting tools, shadowing end users, and testing workflows internally and externally. Our Solution Architects are also responsible for creating and maintaining documentation and knowledge transfer materials across the lifecycle of an investigation. Your goal is incident resolution and application maintenance to deliver value outcomes for both Oracle and our clients.

Basic Qualifications:
Bachelor's degree in IT, HealthCare or related field, or equivalent relevant work experience at least 6 years
Experience working with Cerner Millennium Open Engine, Open Link, CareAware products and related components, at least 5 years
Software implementation work experience, at least 3 years
Health care information technology work, at least 3 years
Customer service experience, at least 1 year
Fluent in English


Preferred Qualifications:
Experience working with 2 or more Cerner Millennium products
Experience working in Application Managed Services or SolutionWorks business units
Fluent in Swedish

Expectations:
Willing to participate in on-call rotation as needed
Willing to work 100% from the client site or assigned work location
Willing to travel up to 20% as needed
Willing to work additional or irregular hours as needed and allowed by local regulations
Willing to take people management responsibilities
Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position
Perform other responsibilities as assigned
Mentor and develop new associates/employees Visa mindre

Who we are
We have a passion for new ideas that are changing the world in the healthcare sector. Cerner has been improving healthcare for more than 30 years. Our technology supports healthcare systems and hospitals, to be the best they can be and to deliver connected, safe care. Our mission is to relentlessly support our clients to define and deliver breakthrough innovation that will shape the healthcare of tomorrow. We’re leading the industry on enabling the shift from reactive care to proactive population health management through big data intelligence.

Join our amazing team and keep developing the healthcare sector for the better!

Background
With over 20 years of experience delivering EMR systems in Sweden, we are now implementing our Millennium products in two of the three largest regions in Sweden, Region Skåne and Västra Götaland, positively impacting over a third of the Swedish population.

The role
As Senior Director & Client Program Manager, located in Gothenburg, you will be the key leader of these programs, responsible for ensuring the investment in the programs achieves the anticipated benefits as outlined by the region. Your leadership team includes a Program Executive, an Engagement Executive, and other senior roles for each program. You will also be a part of the Nordic leadership team given the significant importance and impact of the role. You will report to the General Manager for the Nordics. The program is hugely influential on both the regional healthcare system and at a Nordics level. The success the programs will have a direct impact on future growth in the region. You will be the trusted advisor to the clients and delivery teams and be accountable for the creation of a shared governance structure with a shared vision of success, optimization of current and future roadmaps, and an overall focus on identifying outcomes and achieving value for all parties.

To be successful in the role it is crucial that you have held similar roles delivering complex full-suite implementations (Acute + Ambulatory) with a large number of internal and external stakeholders, including political interests. The successful candidate should have proven success managing programs incorporating multiple project leaders, both internal and external, and a number of organizational units with separate leadership structures (i.e., numerous hospitals, primary care centers, laboratory, and home care in the same system). This includes helping your team create and manage the end-to-end project plan in close connection with your client counterparts. You will have an understanding of organizational change management ensure best practices are used for program success. You will lead and develop a team to deliver the programs over the implementation’s lifecycle. You must have strong communication skills with demonstrated competency in sustaining positive relationships with client executives. You will need to have excellent presentation skills and be able to have an open dialogue with both Cerner and client executive leadership. Due to the nature of the project, the role demands a combination of strategic, tactical and operational responsibilities.

This position requires a cross-functional individual who is focused on the details but is also works strategically across the programs, region, and internal Cerner business units to drive high-quality program execution and continual improvement.

You will collaborate with cross-functional leaders including consulting, IP development, technology, sales, and support to ensure the program’s success.

If you’re out to change the world in ways that matter, we want to hear from you. As a Cerner Associate, you will be joining an inclusive, social and innovative workplace that has a strong emphasis on developing talent and promotion from within. You will be rewarded for your hard work with a competitive salary and benefits.

Basic Qualifications:
Bachelor's/Master's degree or equivalent relevant work experience
At least 10 years of project/program management, sales, consulting, or client relationship management work experience, meaning
Proven track record of working with leaders in large programs to create sustainable structures and governance that ensure program success.
Experience in taking a systematic approach to breaking down large, complex problems and leveraging the structure of the program to resolve the issue.
Proven leadership skills
Coaching ability and conflict resolution skills
Communication skills



Preferred Qualifications:
Excellent understanding of project management processes, governance and effective ways to utilize appropriately (PMP, Prince 2, Six Sigma, Agile knowledge or certification a plus)
Knowledge of program/project management tools and packages – Microsoft Project preferred
Excellent capability to bring together both client and company objectives into a singular plan
Excellent team-building capabilities in a diverse and ever-changing environment

Expectations:
Must live in the Gothenburg area in Sweden
Travel expectation is 25-40%
Fluent in English, knowledge of Swedish a merit Visa mindre

We are changing how people think about health and care. We have a passion for new ideas that are changing the world by the minute. Cerner has been improving healthcare IT for more than 30 years. We strive to deliver value in all we do and support organisations to provide the quadruple aim of healthcare. Our technology supports healthcare systems, hospitals, GPs, and community services to be the best they can be and deliver connected, safe care. We’re leading the industry in enabling the shift from reactive care to proactive population health management through big data intelligence.


As a Principal/Senior Consultant, you will be working with the client to advise on workflows across service lines. You will guide clients through interdependencies and design decision impacts, identify workflow and process improvements, and make recommendations to the client and project leadership.

Your role will involve driving cross-functional collaboration with internal stakeholders to identify and propose solution enhancements, workflow efficiencies, and client relationship strategies.

You will use your solution expertise to bring about Cerner’s innovations and solution capabilities. Our Senior Consultants are also responsible for creating and maintaining documentation and knowledge transfer materials across the lifecycle of a project. Your ultimate goal is to provide tangible and measurable value outcomes that improve care delivery

You will also be responsible for providing solution-specific education to local hires and growing them to be local Swedish talent. You will work alongside the experts to gain knowledge and skills to prepare you for a long-term, meaningful career with Cerner.

Basic Qualifications:
Bachelor’s degree in Business, Health Care, General Studies or related field, or 4 years equivalent relevant work experience, plus;
At least 3 years of additional work experience directly related to the duties of the job, including;
2 years of Healthcare information technology (HCIT) consulting, HCIT support and/or other client-facing or information technology (IT) solution work experience




Preferred Qualifications:

At least 5 years of work experience in implementing Cerner Millennium Medications Solutions
Completed 2 projects within the last 3 years using the Consulting Framework Methodology and/or Iterative Methodology.




Expectations:
Proficient with Microsoft Office Suite and Windows
Ability to travel up to 100%
Must be willing to relocate to Gothenburg, Sweden
Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position
Perform other responsibilities as assigned Visa mindre

Who you are to us:
You are service-oriented, open and social with a good analytical ability. You are driven by and enjoy working both independently and in collaboration with others. To be successful you need a good understanding of technology support and have practical experience in user support and application management. You are used to having a constructive dialogue with users and practical experience of troubleshooting technology.


Basic Qualifications:
Bachelors degree in Computer Science, Software Engineering, Business or Information Systems
At least 7 years of Technical support work experience
At least 5 years of People management work experience



Preferred Qualifications:
Cerner Millennium support experience



Expectations:
Ability to work overtime and irregular hours as needed
Excellent communication skills verbally and written
Ability to bring multiple teams and skillsets together to work towards a common purpose




You have a positive basic view and are solution-oriented. You communicate in an educational and clear manner. Your colleagues describe you as a creative and responsive team player. You like to analyze and take questions in a structured way. You are self-sufficient and can prioritize the work effectively. You are innovative and stimulated by finding new technical solutions to optimize the business. You are structured and work methodically and proactively with a holistic perspective. You like to provide good service, are easy to work with, want to develop in your work and have the ability to solve complex problems and come up with new ideas.

Your Future Work:
As a Product Support Snr Manager you will have the following responsibilities:


Job Responsibilities:
Direct the day-to-day operations of associates assigned to perform solution and technology-related incident investigation and resolution
Monitor incoming support ticket and call volume ensuring adherence to support processes
Manage the creation and maintenance of knowledge databases to support business processes to deliver more efficient problem identification and resolution
Identify client and solution delivery satisfaction issues, actively manage client expectations, and develop plans to exceed client expectations
On occasion, assist business operations to ensure service levels are met
Ability to interpret and manage daily operations in order to meet or exceed organization business metrics
Demonstrated ability to lead by example and quickly adapt to a changing environment
Ability to collaborate with people from varying cultures and abilities achieving effective results


People Management Responsibilities:
Manage routine associate situations
Direct the work efforts and results of a team of associates
Develop team goals and manage them for results
Develop associates through coaching performance, completing performance reviews, goal setting and development planning
Promote diversity and create a respectful work environment Visa mindre

As a Principal Consultant in our Nordics market, you will use your healthcare information technology experience to support a diverse team of consultants across the entire Millennium platform, cultivating complex client relationships and managing a high degree of variability to achieve business objectives and coordinate design, configuration, validation, testing and integration activities across solutions and venues of care. You will enable the execution of domain, issue, and change management strategies as well as act as an escalation point for client and project integration risks. As a leader within the larger delivery team, you will partner closely with the engagement management team to ensure project deliverables and timelines are met in order to deliver value to the client as committed.

This is a challenging and highly rewarding role that requires a range of experience, from Millennium platform and solution knowledge to internal and external collaborative consulting experience, escalation management, event support and facilitation (including cutover events) and navigating complex technical and organizational environments to achieve win-win outcomes for our clients and Oracle.


Basic Qualifications:

Bachelor’s degree or 4 relevant work experience plus:
4 years additional relevant work experience including:
2 years in healthcare information technology?(HCIT) consulting, HCIT support, and/or other?client-facing or HCIT solution work experience




Preferred Qualifications:

At least 5 years of software work experience implementing Cerner Millennium.
Completed 2 projects within the last 3 years using the Consulting Framework Methodology.



Expectations:
Proficient with Microsoft Office Suite and Windows
Ability to travel up to 100% Visa mindre

As a Principal Consultant for Core, you will be advising VGR stakeholders through the process of integrated design workshops and build of complex workflows to meet the healthcare needs of Västra Götalandsregionen which will impact performance, satisfaction and clinical and business outcomes. Working with the client, you will be creating a strategic plan to obtain value achievement across service lines and identify workflow and process improvements, making recommendations to both client and project leadership. You will also be involved with the design and build of the necessary infrastructure to support newly developed Patient Data Law (PDL) functionality for Millennium in Sweden.


Your role will involve driving cross-functional collaboration with internal stakeholders to identify and propose solution enhancements, workflow efficiencies and client relationship strategies.


You will also be responsible for providing solution specific education to local hires and growing them to be the local Swedish talent. You will work alongside the experts to gain knowledge and skills that will prepare you for a long-term, meaningful career with Oracle.


Basic Qualifications:
Bachelor’s degree in Business, Health Care, General Studies or related field, or equivalent relevant work experience.
At least 5 years of work experience in implementing the following Cerner Millennium Clinical focused solutions like Primary Care/Ambulatory.
Completed 2 projects within the last 3 years using the Consulting Framework Methodology and/or Iterative Methodology.



Expectations:
Proficient with Microsoft Office Suite and Windows
Ability to travel up to 100% Visa mindre

As a Consulting Technical Manager, you will be accountable for leading integrated client engagements.
The role will involve cultivating client relationships to achieve business objectives where you will coordinate design, system validation, and integration activities across solutions and venues of care.

You will partner with engagement management team to ensure project deliverables and timelines are met in order to deliver value to the client as committed. You will enable the execution of domain, issue, and change management strategies, act as an escalation point for client and project integration risks. Using consulting skills, you will provide cross-functional collaboration with the internal and external stakeholders to execute integration and domain strategy for highly complex client programs and advise impacts to solution direction and functionality with relation to integration and stability.

Additionally, you will be expected to provide leadership and guidance in support to the Consulting Technical Manager/Integration Architect Community.

This position is based in Gothenburg and with an expectation for regular travel.


Basic Qualifications:
Bachelor’s degree in Business, Health Care, General Studies or related field, or equivalent relevant work experience
At least 3 years of Health care information technology (HCIT) consulting work experience or successful completion of Integration Architect Development Program
Completed 2 projects within the last 3 years using the Consulting Framework Methodology


Preferred Qualifications:
Bachelor's degree in Information Technology
At least 1 year of professional services implementation work experience



Expectations:
Ability to travel up to 100%
Proficient with Microsoft Office Suite and Windows
Willing to work overtime or irregular hours as needed and allowed by local regulations
Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position Visa mindre

At Oracle we are working at the intersection of health and technology. We create software solutions to support clinicians and healthcare professionals in hospitals and healthcare organizations worldwide. We are looking for a Consulting Project Snr Principal Consultant to join an exciting program across Västra Götalandsregionen for an integrated digital healthcare environment, replacing many existing IT systems to connect hospitals, primary care facilities and kommuner in one system. The new system includes a service to manage the health of their 1.6 million citizens and a modern digital care system that allows for increased patient participation, safer patient experience, and an improved work environment for healthcare professionals.


As a Consulting Project Snr Principal Consultant, you are a project manager that will oversee the business and installation process and working relationships while serving as the contact for client-based activities. You will be responsible for project planning, milestone management, and maintaining the project plan You will be part of the team that participate in risk assessment, value achievement, and delivery of the program.


Basic Qualifications:
Bachelor's degree in General Studies or related field, or equivalent relevant work experience
5 years of experience in project management work experience
2 years of Financial Management work experience
5 years of Health Care Information Technology or Support work experience
Fluent in English
Proficient with Microsoft Project

Preferred Qualifications:


• Project Management Professional Certification (PMP)


Expectations:
Excellent communication skills verbally and written
Ability to work overtime and irregular hours when needed
Ability to travel when needed Visa mindre

As a Managing Principal Consultant for Municipalities, you will be advising VGR stakeholders through the process of integrated design workshops and build of complex workflows to meet the needs of the Municipalities which will impact performance, satisfaction and clinical and business outcomes. Working with the client, you will be creating a strategic plan to obtain value achievement across service lines and identify workflow and process improvements, making recommendations to both client and project leadership.

Your role will involve driving cross-functional collaboration with internal stakeholders to identify and propose solution enhancements, workflow efficiencies and client relationship strategies.

You will also be responsible for providing solution specific education to local hires and growing them to be the local Swedish talent. You will work alongside the experts to gain knowledge and skills that will prepare you for a long-term, meaningful career with Oracle.


Basic Qualifications:
Bachelor’s degree in Business, Health Care, General Studies or related field, or equivalent relevant work experience.
At least 5 years of work experience in implementing the following Cerner Millennium Clinical focused solutions like Primary Care/Ambulatory.
Completed 2 projects within the last 3 years using the Consulting Framework Methodology and/or Iterative Methodology.



Expectations:
Proficient with Microsoft Office Suite and Windows
Ability to travel up to 100% Visa mindre

As a Consulting Project Senior Consultant you will be accountable for the delivery of Oracle client projects.
You will be directing and supporting a team of associates responsible for client project objectives, influencing and collaborating with internal and external stakeholders to establish and execute project objectives and cultivating external client relationships to achieve business objectives.

Your role will require creating and maintaining project plan based on contractual commitments, managing project resources, financials and scope according to project plan and contractual commitments.

You will also be managing project resources, financials, and scope according to project plan and contractual commitments. Also managing project risks and escalating as appropriate, managing project milestones and reviewing regularly with both the internal project and external client teams.
Basic Qualifications:
Bachelor's degree or equivalent relevant work experience
At least 3 years of Project Management work experience
Completed 2 projects within the last 3 years using the Cerner Consulting Framework Methodology



Preferred Qualifications:
Health care information technology (HCIT) consulting and/or support work experience
A Project Management Certification, such as PMP or Prince2
Fluent English, minimum level C1


Expectations:
Ability to travel up to 100%
Proficient with Microsoft Office Suite and Windows
Willing to work overtime or irregular hours as needed and allowed by local regulations
Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets and take appropriate action to prevent and report any compromises of security within scope of the position




This position is based in Gothenburg and with an expectation of regular travel. Visa mindre

As Product Mgmt/Strategy Manager-ProdDev, you will lead revenue cycle integration, workflow and technical design across all revenue cycle solutions and venues. You will influence workflow and technical decisions, articulating operational and financial impacts to client and Oracle project teams. You will participate in executive-level client discussions regarding revenue cycle expectations and opportunities for improvement. You will manage and resolve project escalations as a point of contact for revenue cycle leadership. You will lead clinically driven revenue cycle (CDRC) conversations across venues. You will consult with CIO, CFO, and revenue cycle leadership to define financial metrics, key performance indicators and reporting prior to conversion. You will participate in legacy accounts receivable planning conversations and decisions. You will contribute to continuous process improvement opportunities within the Revenue Cycle Architect community.
Basic Qualifications:
Bachelor’s degree or 4 years equivalent relevant work experience
Plus 4 years completed higher education and/or additional work experience directly related to the duties of the job including:
At least 2 years of healthcare information technology (HCIT) consulting, HCIT support and/or other client-facing or information technology (IT) solution work experience


Preferred Qualifications:
Certified Revenue Cycle Representative (CRCR) - Healthcare Financial Management Association
Certified Healthcare Financial Professional (CHFP) - Healthcare Financial Management Association
Certified Revenue Cycle Professional (CRCP) - American Association of Healthcare Administrative Management


Expectations:
Willing to relocate to Gothenburg, Sweden
Willing to travel up to 100% as needed
Willing to work additional or irregular hours as needed and allowed by local regulations
Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position
Perform other responsibilities as assigned Visa mindre