Lediga jobb Sendify AB i Göteborg

Are you passionate about helping customers and want to be part of a growing tech company that’s changing how small businesses manage logistics?
We’re looking for a German-speaking Customer Service Specialist to join our team in Gothenburg. You'll play a key role in delivering top-tier customer experiences and building strong, lasting relationships.
If you thrive in a collaborative, fast-paced environment where your ideas matter, this could be the role for you.
Your tasks You provide product-related information and guidance on product usage to customers.
You resolve customer concerns, inquiries, and complaints via chat, email and phone in a timely and efficient manner, ensuring a high level of customer satisfaction.
You work closely with our suppliers to ensure smooth operations.
You collaborate with our product team and provide relevant feedback and insights from our customers.
In close collaboration with the Finance team, you efficiently resolve customer inquiries regarding invoices.
What we're looking for
We are ideally looking for someone who want to be part of building a great team and company. We believe you have a combination of communication skills, initiative taking ability and problem-solving skills. You enjoy working in a team and are passionate about always putting the customer first and always create best in class customer experiences.
In order to succeed in the role, we also see that you:
Are skilled at listening to and understanding the customer's needs.
Are a team player who considers the team's success the most important aspect of daily work. Helping a colleague comes naturally to you.
Work detail-oriented, structured and have high ability to multitask.
Have previous experience from customer facing positions.
Have excellent communication skills. German, min. C2 level and English, min. C1 level.
Live in Gothenburg or open to relocate.

It’s a bonus if you:
Speak Swedish.
Have previous experience within logistics or SaaS/Tech.
Have been employed in a product startup previously.


What we're offering
The Customer Success team is the operational engine of Sendify, a 60-person company based in Gothenburg. You’ll be joining an established German-speaking team that’s up and running, working closely together to deliver great service and make logistics smoother for our customers. We’re a collaborative group that values curiosity, clear communication, new ideas and no big egos. You’ll have the space to be yourself, contribute to improvements, and work cross-functionally to share valuable customer insights with the rest of the company. In addition to entering a helpful and explorative culture, we also offer:
Occupational pension
Wellness allowance
Private health & accident insurance
Parental leave top-up
30 vacation days


About Sendify
We set businesses in motion
Logistics is built on top of handshakes, phone calls, and unread emails left in inboxes. Ever felt how easy it is to miss an email in your inbox? Imagine building your business on the same workflow.
Sendify helps ambitious small businesses to ship smarter. We wrap together real-time pricing, comparison, booking, and tracking in a clean and unified interface to allow customers to spend their time on their business, not logistics.
And here’s the best part – we’re Great Place to Work certified! This means we’re not just building great solutions for our customers, but also fostering an awesome, inclusive workplace where our team thrives. We believe that happy employees create the best experiences, and we’re proud to be recognized for it.
Meet our teams & product!
Sendify Family
Life at Sendify
Our product

We’re interviewing continuously – so don’t wait! Visa mindre

As one of Sendifys first German-speaking Customer Service Specialist in Gothenburg, you will play a central role in developing our German operations. You will work customer facing and be responsible for delivering best in class experiences to our German customers and ensure that all inquiries are handled smoothly and efficiently.
Your tasks You provide product-related information and guidance on product usage to customers.
You resolve customer concerns, inquiries, and complaints via chat, email and phone in a timely and efficient manner, ensuring a high level of customer satisfaction.
You implement initiatives that actively promote the retention of our key customers.
You work closely with our suppliers to ensure smooth operations.
You collaborate with our product team and provide relevant feedback and insights from our customers.
In close collaboration with the Finance team, you efficiently resolve customer inquiries regarding invoices.
What we're looking for
We are ideally looking for someone who want to be part of building a great team and company. We believe you have a combination of communication skills, initiative taking ability and problem-solving skills. You enjoy working in a team and are passionate about always putting the customer first and always create best in class customer experiences.
In order to succeed in the role, we also see that you:
Are skilled at listening to and understanding the customer's needs.
Are a team player who considers the team's success the most important aspect of daily work. Helping a colleague comes naturally to you.
Work detail-oriented, structured and have high ability to multitask.
Have previous experience from customer facing positions.
Have excellent communication skills. German, min. B2 level and English, min. C1 level.
Live in Gothenburg or open to relocate.

It’s a bonus if you:
Speak Swedish.
Have previous experience within logistics or SaaS/Tech.
Have been employed in a product startup previously.


What we're offering
The Customer Success team is the operational engine of Sendify which is a company with 60 people in Gothenburg. You’ll be encouraged to express your ideas, explore new technologies, be yourself and most of all have a lot of fun. You’ll work with other smart people to find creative solutions. In this role, you will be in close contact with customers and have big responsibility for providing customer feedback to the organization.
We’re bringing people together in a low-ego environment; we don’t believe in being stuck to a “one-way only” or “this tech is the best” mindset. The environment we’re in is complex and ever-evolving, we move faster with open minds and open hearts.
In addition to entering a helpful and explorative culture, we also offer:
Occupational pension
Health benefit
Accident & private health care insurance
Parental leave benefits

Last application date:2024.08.15
About Sendify
We set businesses in motion.
Logistics is built on top of handshakes, phone calls, and unread emails left in inboxes. Ever felt how easy it is to miss an email in your inbox? Imagine building your business on the same workflow.
Sendify helps ambitious small businesses to ship smarter. We wrap together real-time pricing, comparison, booking, and tracking in a clean and unified interface to allow customers to spend their time on their business, not logistics.
Meet our teams & product!
Sendify Family
Life at Sendify
Our product
Worried about not having any logistics experience?Don’t be! Our mission is to reinvent shipping for small businesses with affordable and sustainable digital solutions. That’s why it’s important to bring people from diverse backgrounds and experiences together.
We know this industry is complex. That’s why we invest in education starting day one with a two-week intensive onboarding program designed specifically to set every new Sendify employee up for success. Visa mindre

As one of Sendifys first German-speaking Customer Service Specialist in Gothenburg, you will play a central role in developing our German operations. You will work customer facing and be responsible for delivering best in class experiences to our German customers and ensure that all inquiries are handled smoothly and efficiently.
Your tasks You provide product-related information and guidance on product usage to customers.
You resolve customer concerns, inquiries, and complaints via chat, email and phone in a timely and efficient manner, ensuring a high level of customer satisfaction.
You implement initiatives that actively promote the retention of our key customers.
You work closely with our suppliers to ensure smooth operations.
You collaborate with our product team and provide relevant feedback and insights from our customers.
In close collaboration with the Finance team, you efficiently resolve customer inquiries regarding invoices.
What we're looking for
We are ideally looking for someone who want to be part of building a great team and company. We believe you have a combination of communication skills, initiative taking ability and problem-solving skills. You enjoy working in a team and are passionate about always putting the customer first and always create best in class customer experiences.
In order to succeed in the role, we also see that you:
Are skilled at listening to and understanding the customer's needs.
Are a team player who considers the team's success the most important aspect of daily work. Helping a colleague comes naturally to you.
Work detail-oriented, structured and have high ability to multitask.
Have previous experience from customer facing positions.
Have excellent communication skills. German, min. B2 level and English, min. C1 level.
Live in Gothenburg or open to relocate.

It’s a bonus if you:
Speak Swedish.
Have previous experience within logistics or SaaS/Tech.
Have been employed in a product startup previously.


What we're offering
The Customer Success team is the operational engine of Sendify which is a company with 60 people in Gothenburg. You’ll be encouraged to express your ideas, explore new technologies, be yourself and most of all have a lot of fun. You’ll work with other smart people to find creative solutions. In this role, you will be in close contact with customers and have big responsibility for providing customer feedback to the organization.
We’re bringing people together in a low-ego environment; we don’t believe in being stuck to a “one-way only” or “this tech is the best” mindset. The environment we’re in is complex and ever-evolving, we move faster with open minds and open hearts.
In addition to entering a helpful and explorative culture, we also offer:
Occupational pension
Health benefit
Accident & private health care insurance
Parental leave benefits
About Sendify
We set businesses in motion.
Logistics is built on top of handshakes, phone calls, and unread emails left in inboxes. Ever felt how easy it is to miss an email in your inbox? Imagine building your business on the same workflow.
Sendify helps ambitious small businesses to ship smarter. We wrap together real-time pricing, comparison, booking, and tracking in a clean and unified interface to allow customers to spend their time on their business, not logistics.
Meet our teams & product!
Sendify Family
Life at Sendify
Our product
Worried about not having any logistics experience?Don’t be! Our mission is to reinvent shipping for small businesses with affordable and sustainable digital solutions. That’s why it’s important to bring people from diverse backgrounds and experiences together.
We know this industry is complex. That’s why we invest in education starting day one with a two-week intensive onboarding program designed specifically to set every new Sendify employee up for success. Visa mindre

Are you ready to be at the forefront of building and developing a data team in a dynamic and rapidly growing tech company? Do you have a passion for turning data into actionable insights? If so, we want you to be part of our journey!

About the job

As our new Data Analyst you will play a central role in developing the newly established Data & Insights team. You will be responsible for understanding our business through data analysis and leveraging that knowledge to drive business impact across our operations (sales, marketing, cs) supply and product teams. You'll be transforming data into action by working cross-functionally with the entirety of Sendify.

Furthermore you will:

- Meet with business stakeholders, understand business requirements, and use your analytic mindset to implement solutions ranging from process improvements to dashboards. Our mantra is to make sure everyone is working smarter rather than just harder.

- Translate analytical results into actionable recommendations and solve complex business problems through data analysis, providing insights that drive strategic decisions.

- Design, develop, scale, and evolve our self-service business intelligence solutions (e.g. Reports / Dashboards / Visualizations).

- Collaborate with the data team, together with product and business teams to improve the data models and data elements that feed business intelligence tools, increasing data accessibility and fostering data-informed decision-making across the organization.

- Stay updated with the latest data analysis techniques, tools, and industry trends to improve skills and deliver more value to the organization.

- Advocate for a data-informed decision making culture.



Our Stack
We are always aiming to use best-in-class technology and tools. We experiment a lot at the edges, but the core of our system remains clean and stable. Our core data stack is built around Stitch, Snowflake, DBT, Hightouch & Metabase.



What we're looking for
We are ideally looking for someone who has worked in a start-up or scale-up like environment before. We believe you have a combination of technical skills, analytical abilities, and great soft skills. You’re passionate about solving complex business problems and have a strong strategic and business mindset. You are someone who continuously seeks improvements, enjoys learning new tools and techniques and having fun together as a team.

We think you are structured, logical and analytical minded. You are a great listener and find it easy to communicate with stakeholders across the company. You have a great track record of bringing business value by using data.

In order to succeed in the role, we also see you need to have:

- You have multiple years of proven track record as a data analyst, data scientist or business analyst.

- Bachelors in Business, Finance, Statistics or Engineering.

- Excellent skills - Able to write and analyze queries.

- Excellent BI skills. (Eg. from Metabase, Mode, Looker, Tableau, PowerBI)

- Excellent Excel skills.

- Strong problem-solving, communication, and presentation skills.

- Deep understanding of customer needs and passion for their success.

- Ideally experience working within Metabase, Amplitude, Snowflake, and dbt.

- Software engineering or data engineering experience would be a plus.

It’s a bonus if you:

- Are fluent in Swedish or/and German.

- Have founded or been employed in a product startup previously.

What we're offering
The Data & Insights team is fairly new team at Sendify within an organization with 70 people. You’ll be encouraged to express your ideas, explore new technologies, be yourself and most of all have fun. You’ll work with other smart people to find creative solutions. In this role you will be in close contact to the management and have big responsibilities for how we develop the Data & Insights team and the data stack forward.

We’re bringing people together in a low-ego environment; we don’t believe in being stuck to a “one-way only” or “this tech is the best” mindset. The environment we’re in is complex and ever-evolving, we move faster with open minds and open hearts.

In addition to entering a helpful and explorative culture, we also offer:

- Occupational pension

- Health benefit

- Accident & private health care insurance

- Parental leave benefits

- Always work half-day before a red day

About Sendify ????
We set businesses in motion.

Logistics is built on top of handshakes, phone calls, and unread emails left in inboxes. Ever felt how easy it is to miss an email in your inbox? Imagine building your business on the same workflow.

Sendify helps ambitious small businesses to ship smarter. We wrap together real-time pricing, comparison, booking, and tracking in a clean and unified interface to allow customers to spend their time on their business, not logistics.

Meet our teams & product!

Sendify Family (https://careers.sendify.se/people)

Life at Sendify (https://www.instagram.com/lifeatsendify/)

Our product (https://www.sendify.se/en/)

Worried about not having any logistics experience?
Don’t be! Our mission is to reinvent shipping for small businesses with affordable and sustainable digital solutions. That’s why it’s important to bring people from diverse backgrounds and experiences together.

We know this industry is complex. That’s why we invest in education starting day one with a two week intensive onboarding program designed specifically to set every new Sendify employee up for success. Visa mindre

At Sendify we are hiring a Senior Software Engineer to join our engineering team! Our mission is to provide an intuitive and thoughtful product that transforms and simplifies the logistics industry for small and medium-sized enterprises.

In this role, you’ll work with all angles of the product, in both new and ongoing projects. This means taking on the business perspective, having empathy for the customers, and being driven to find clarity through the fog together with the team.

About the job
We need a talented Senior Software Engineer to help us develop new and ongoing features for our users. This means that you’ll work closely with product, design, and customer success colleagues in a fast-paced environment. In fact, no day is the same, therefore you’ll have a significant impact on the areas you work with. Here are some challenges you’ll work on:

- Build a scalable cloud service mainly in GoLang and React with Typescript to support the growing logistics needs of Sendify’s customer base spread across the world
- Build using an API-first approach to facilitate the integration with various e-commerce platforms and logistics solution providers
- Help improve the operational efficiency of Sendify through automation, leading to a world-class customer experience
- Participate in pair-programming and pair review sessions
- Mentoring junior members of the engineering team by following Sendify’s development practices, and continuously improving them
- Take an active part in our team culture = be open and supportive, curious, collaborative, and brave


What we’re offering
Sendify has an open-minded, collaborative, and curious culture. This means being able to express new ideas, be yourself, have fun, and explore new technologies. You’ll be challenged to work with other smart people to find creative solutions to hard problems.

We’re focused on bringing people together in a low-ego environment; we don’t believe in being stuck to a “one-way only” or that “this tech is the best”. Our environment is complicated and changing, we move faster if we keep our minds open and adjust when needed.

We also believe in helping smart people find and walk their own paths. We support parallel individual contributor (IC) and management tracks, meaning neither getting stuck in management nor IC.

Our stack

Sendify aims to use best-in-class technology. We experiment a lot at the edges, but the core of our system remains clean and stable. Our stack is built up around TypeScript, React, Amplify, Go, K8S, AWS, My, Gitlab CI/CD, and Pulumi.

What we're looking for
To succeed, we believe you:

- Have years of proven track record as a Full-stack engineer, producing well-tested and well-architected web applications
- Keep up with current trends and best practices in the industry and suggest improvements
- Have built scalable cloud-based services computing with AWS, and Infrastructure-as-Code (Terraform / Pulumi)
- Have experience in TDD and BDD
- Strongly believe in the power of UML and OOP, in collaboration with your teammates
- Are fluent in English


? It’s a bonus if you:

- Have founded or been employed in a product startup previously
- Have Docker / Kubernetes knowledge
- Have experience building React and GoLang-based applications
- Have CI / CD experience (especially with Gitlab)
- Are fluent in Swedish or/and German


About Sendify ????
Logistics is built on top of handshakes, phone calls, and unread emails left in inboxes. Ever felt how easy it is to miss an email in your inbox? Imagine building your business on the same workflow.

Sendify helps ambitious small businesses ship smarter. We wrap together real-time pricing, comparison, booking, and tracking in a clean and unified interface to allow customers to spend their time on their business, and not logistics.

Meet our teams & product!

Sendify Family (https://careers.sendify.se/people)

Life at Sendify (https://www.instagram.com/lifeatsendify/)

Our product (https://www.sendify.se/en/) Visa mindre

Vi på Sendify älskar vi våra kunder och våra kunder älskar oss! Vårt Customer Success Team är därför hjärtat i vårt bolag, och en viktig faktor till Sendifys framgång och tillväxt. Nu söker vi dig som vill bli del av den grymma gemenskapen i vårt team och dela ansvaret för att vårda våra kundrelationer.

Din vardag
Vi söker dig som är beredd att walk the extra mile för kunden och har en naturlig fallenhet för service som genererar “WOW-upplevelser” för kunderna. För oss är support inte en stödfunktion, utan ett ovärderligt värdeerbjudande där kundlojaliteten är nyckeln till tillväxt.

Som Customer Success Manager kommer du att bli expert på våran produkt för att kunna göra våra kunders vardag så enkel som möjligt. Tillsammans med 14 kollegor kommer du bidra med kreativa idéer för att skapa, behålla och utveckla de goda kundrelationerna, genom att:

- Hantera inkommande frågor gällande Sendifys produkt, reklamationsärenden och tullfakturor via chat, telefon och mail. Därigenom förstå kundernas utmaningar och lösa dem
- Utbilda kunder om hur de kan förbättra sin logistik genom att använda Sendify
- Vara örat mot rälsen och arbeta nära såväl sälj- och produktutvecklingen för att vidareutveckla tjänsten
- Påverka och förbättra våra interna processer
- Komma på nya innovativa sätt för att förenkla och förbättra kundupplevelsen




Vårt erbjudande
Sendify bygger på en nyfiken, samarbetsvillig och uppmuntrande arbetsmiljö där du kan uttrycka dina idéer, bli utmanad och där din kreativitet värderas högt.

Vårt mål är att föra samman människor i en icke-självisk miljö med stort fokus på gemenskap och en vi-anda.

Som anställd får du även tillgång till:

- Att arbete från ett centralt kontor i Göteborg i en familjär atmosfär
- En företagskultur där vi vinner tillsammans och har roligt längst vägen
- En gedigen on-boarding för att lära dig allt om företaget, processerna och produkten
- Karaoke-kvällar där rökmaskinen står i centrum, tv-spel och pingisrundor på rasterna samt alla andra “must haves” för ett kontor
- Tjänstepension
- Friskvårdsbidrag
- Olycksfallsförsäkring




Möt våra team och vår produkt ????

Sendify Family (https://careers.sendify.se/people)

Life at Sendify (https://www.instagram.com/lifeatsendify/)

Our product (https://www.sendify.se/en/)



Vad vi letar efter
För att lyckas i rollen ser vi därför att:

- Du ser lösningar där andra ser problem och blir motiverad av hjälpa kunden hela vägen
- Du är duktig på att lyssna in och förstå kundens behov
- Du har tidigare erfarenhet från service (meriterande inom B2B)
- Du har intresse av och lätt för att lära dig nya IT-system
- Du talar och skriver obehindrat på både svenska och engelska
- Du är en lagspelare, som ser teamets framgång som det viktigaste i det dagliga arbetet. Att hjälpa en kollega kommer naturligt för dig
- Du är orädd för att ta diskussioner och är konstruktiv i dialog med kund för ge bästa möjliga service
- Du har branscherfarenhet från logistik och/eller SaaS/Tech är meriterande




Om Sendify ????

We set your business in motion!

Sendify provides an all-in-one service for digital logistics. We offer tools to simplify and streamline decision-making, including smart price comparison, instant booking, cost control, and live tracking. We help SMEs turn logistics into a competitive advantage and to smoothen all shipping processes.

Vi ser fram emot din ansökan, urval sker löpande! Visa mindre

We're now looking to hire a Global CRM & Email specialist, to join the German and Swedish team!

Your mission is to come up with ideas, plan and execute email campaigns as well as manage the quality and consistency of customer data. You get the opportunity to be the main responsible for challenging the development of Sendify's initiatives on a global level, Interested to join?



About the job
During a normal week you will:

- Cross-channel automation strategies
- Improve conversion rate and ROI
- Increasing Growth efficiency
- Campaign completion rate/email performance
- Define & implement automation strategy according to the company goals
- Be responsible for the areas of email, triggers, loyalty/referral programs, and data management
- Measure statistics, KPIs, and marketing automation performance
- Identify patterns, develop strategy and implement continuous improvements in CRM, lead management, and workflow automation
- Build and iterate automated email campaigns to promote products or services, implementing and documenting processes, benchmarks, and metrics
- Conduct continuous A/B tests and deep dives into customer data to develop insights on how to improve retention and loyalty
- Develop a personalization strategy
- Ensure messages are sent in proper form and template
- Coordinate and monitor the maintenance, integrity, and security of the contact database
- Partner with Designers & Content Writers to develop written, graphic, and video assets for CRM and email campaigns




What we’re offering
Sendify has an open-minded, collaborative, and curious culture. This means being able to express new ideas, be yourself, have fun, and explore new ways of working. You’ll be challenged to work with other smart people to find creative solutions.

We’re focused on bringing people together in a low-ego environment; we don’t believe in being stuck to our current way or only one way. Our environment is complicated and changing, we move faster if we keep our minds open and adjust when needed.

We also believe in helping smart people find and walk their paths. We support parallel individual contributor (IC) and management tracks, meaning that you don’t need to shift into management to progress. You become part of a fun, social team to do your best work. And let's not forget our Dog-friendly offices with, good insurance and benefits!



What we're looking for
So who are we looking for in return? To succeed, we believe you are experienced in:

- Contact and data management in an efficient, seamless, and automated way at the intersection between Product, Marketing, and Sales
- Email campaigns that are executed diligently, and creatively and are published and distributed timely
- Email communication to align with the overall market and communication goals covers all stages of the customer journey and is on par with market competition
- Fluent in English


About Sendify ????
We set your business in motion.
Logistics is built on top of handshakes, phone calls, and unread emails left in inboxes. Ever felt how easy it is to miss an email in your inbox? Imagine building your business on the same workflow.

Sendify helps ambitious small businesses ship smarter. We wrap together real-time pricing, comparison, booking, and tracking in a clean and unified interface to allow customers to spend their time on their business, and not logistics.

Check out our website (https://www.sendify.se/en/) or our Instagram (https://www.instagram.com/lifeatsendify/) to learn more. Visa mindre

About Sendify
As a Swedish Log-tech Scale-up, we are digitizing the logistics industry with our intuitive shipping platform. Our mission is to make everyday shipping for small B2B businesses accessible, transparent and collaborative - but most importantly, affordable. By pooling the buying power of all Sendify users, small businesses can book shipments with leading parcel carriers and freight forwarders at discounts of up to 85%. In Sweden, Sendify is already known as the most user-friendly transportation management system for small shippers. After a successful Series A financing round of 5.3 million Euros, we are now on a steep growth track. For this growth we are looking for highly motivated talents, like you!

Join Sendify as Search Engine Marketing Specialist Sweden
The Search Engine Marketing (SEM) Specialist is a specialized marketing role, responsible for Search Engine Marketing on a local market level. The SEM Specialist ideates, plans, executes and continuously optimizes advertising campaigns and organic enhancement activities across multiple search engine platforms.

Activities
- Write and optimize ad copy and landing pages for paid search engine marketing campaigns
- Continually expand and optimize paid keyword discovery
- Continually optimize bidding strategy
- Research and analyze competitor advertising
- Plan, develop and implement SEO strategy
- Monitor SEM analytics such as redirects, click rate, bounce rate, and other KPIs
- Work with consultancies, web developers and marketing teams to properly implement SEO/SEA best practices
- Prepare reports on project performance
- Come up with process improvement initiatives and implement them


Your profile
- +1 year proven experience in a professional Marketing role or in a related field
- Swedish on a native level and intermediate level of English
- Experience in web analytics
- Basic knowledge of HTML
- Experience with a variety of search engines including Google, Bing, and Yahoo
- Experience with a variety of content management systems such as WordPress
- Exceptional written and verbal communication skills
- Good understanding of the latest marketing trends and techniques
- Willingness to multitask and take new initiatives


Curious. Collaborative. Courageous.
We build the future. We shape our products. We are our identity. This makes Sendify, Sendify. We're constantly evolving. The world around us is changing. To build the future and drive the change, we need to work together. Therefore, we're looking for you to:

- Be curious and ask "Why". To get the answers we need to ask the questions
- Questioning and critiquing the current, will lead us to the new, better
- Be courageous. It's better to ask for forgiveness, rather than permission. We're moving really fast, so test your ideas rapidly, and get results quickly
- Collaborate. We're on this journey together and know, together is better!


When you work at Sendify you get to
??? Be part of a great company with strong focus on people and culture

Work in a fast paced environment with colleagues from different countries

Spend your days with motivated and engaged colleagues (We like to hang out outside of work too. Come join at a karaoke night!?)

Be part of a growing team that values people, learning and development

Application process
- Phone/digital interview with Philip (Head of Growth Sweden)
- Personality and logic test
- Case introduction - to see how you work
- Case presentation with Philip and Franka (Global Growth Lead)
- Meet the team in person either in the Swedish office
- If we are a good fit - offer!


Hard facts
- Type of employment: Full-time (40h per week)
- Seniority: Professional, Intermediate
- Reports to: Marketing Lead Sweden
- Location: Gothenburg, flexible remote
- Start date: Q2 2022


Sounds like a job for you?
Great! We can’t wait to hear from you. Simply submit your application online. You can upload your CV and additional files as PDF. A short cover letter an be added directly in the application form.

Finally
You are welcome at Sendify for who you are, no matter where you come from or what you look like. Our platform is for everyone, and so is our workplace! We are creating a culture at Sendify where empathy, diversity, respect and courage are front and centre. Visa mindre

Är du en erfaren speditör som är taggad på en ny utmaning? På Sendify händer det alltid något nytt, och just nu bygger vi upp en hel avdelning med duktiga medarbetare inom freight forwarding där vi söker dig som vår blivande Senior SEA!

Om dig
Vi tror att du är en relationsskapande person som är lika driven av att göra affärer och hjälpa människor att hitta smarta lösningar som oss. När du brinner för en produkt eller tjänst, märks det i sättet du kommunicerar med kunden - det är en genuin känsla som genomsyrar ditt arbete.

Du har minst 2 års erfarenhet som speditör av sjötransporter och du är nu redo för nästa kliv - att driva affärer för ett av Europas snabbast växande tech bolag. Du behöver ha förståelse för vår affärsmodell och det är meriterande om du har erfarenhet av spedition av väg, flyg och tåg.

Dina arbetsuppgifter
Som Freight Forwarder Senior SEA i Supply operations teamet kommer du att jobba i ett högt tempo, tätt med Growth teamet, för att tillsammans:

- Supportera och utveckla våra kunders Supply Chain
- Daglig kundkontakt för att leverera toppservice
- Hantera sändningar från förfrågan till fakturering
- Kommunicera och koordinera med tredje-part (tull, leverantörer, partners etc.)
- Producera dokument och transporthandlingar


Genom att jobba på Sendify får du
- ??????? Vara en del av ett av Göteborgs härligaste och mest kreativa startups
- ???? Arbeta i en snabb rörlig miljö med människor från hela världen
- ???? Lära dig och utvecklas inom sälj och affärsutveckling
- ???? Spendera dagarna med motiverade människor
- ???? Vara en del av ett team som ofta hittar på saker utanför arbetstid
- ?? Dricka gratis kaffe & drinkar


Du får möjligheten att arbeta nära erfarna och drivna entreprenörer och det finns mycket goda möjligheter att utvecklas i takt med företagets ambitiösa tillväxtplaner.

Färdigheter

För att trivas hos oss och lyckas tror vi att du har:

- +2 års erfarenhet av spedition inom sjöspedition
- Utmärkta färdigheter inom kommunikation på Svenska och Engelska
- Praktiskt erfarenhet av import och export inom Sjö
- Utmärkta färdigheter inom kommunikation
- Hög motivation och förmågan att arbeta i en dynamisk miljö




Om Sendify ????
Grundat: 2016
Instagram: https://www.instagram.com/lifeatsendify/
HQ: Volrat Thamsgatan 4, Göteborg
Antal medarbetare: 72
Utmärkelser: Årets Unga Företagare 2019, DI Gasell 2018

Sendify grundades fo?r att hja?lpa sma?fo?retagare att spara tid och pengar pa? frakt, och a?r idag en webbaserad logistik tja?nst som hja?lper fo?retagare att optimera sin logistik.

Vi grundade Sendify fo?r att go?ra spelreglerna mer ra?ttvisa. Med Sendifys digitala plattform kan fo?retagare av alla storlekar ta del av fa?rdig fo?rhandlade fraktavtal fra?n va?rldsledande fraktbolag, och samtidigt spara cirka 20% pa? varje sa?ndning. Paket eller pall, runt jorden eller runt ho?rnet - Sendify hja?lper dig att frakta det smartare.

Sedan Sendifys start 2016 har vi hja?lpt o?ver 15 000 sma?fo?retagare runt om i va?rlden att spendera mindre tid och pengar pa? frakt och mer tid pa? att bygga fo?retag. Det ha?r go?r oss till en av de fra?msta logistik tja?nsterna fo?r va?xande fo?retag i Sverige.

Ansök gärna så snart som möjligt då urval och intervjuer sker löpande.

We're not able to offer relocation support for this position. Visa mindre

Vårt Supply operations team växer och nu söker vi efter dig som vill leda teamet! Du kommer att få bli del av ett snabbväxande bolag där ingen dag är den andra lik.

Om dig

Vi tror att du är en relationsskapande person som är lika driven av att göra affärer och hjälpa människor att hitta smarta lösningar som oss. När du brinner för en produkt eller tjänst, märks det i sättet du kommunicerar med kunden - det är en genuin känsla som genomsyrar ditt arbete.

Din erfarenhet inom ledarskap och spedition har varit framgångsrik och du är nu redo för nästa kliv - att driva affärer för ett av Europas snabbast växande tech-bolag. Du behöver ha förståelse för vår affärsmodell och det är meriterande om du har erfarenhet av spedition av väg, flyg och tåg.



Dina arbetsuppgifter
Som vår Freight Forwarding Team Lead kommer du att jobba i ett högt tempo, tätt med ditt team, för att tillsammans:

- Supportera och utveckla teamet inom Supply Operations
- Förankra strategi och mål för Supply Operations med bolagets vision
- Samarbeta tätt med vårt globala team inom Supply Operations
- Daglig kundkontakt för att leverera toppservice
- Hantera sändningar från förfrågan till fakturering
- Kommunicera och koordinera med tredje-part (tull, leverantörer, partners etc.)
- Producera dokument och transporthandlingar
- Datadrivet säkerställa och förbättra kvalitet av operationella processer


Genom att jobba på Sendify får du:
- ??????? Vara en del av ett av Göteborgs härligaste och mest kreativa startups
- ???? Arbeta i en snabb rörlig miljö med människor från hela världen
- ???? Lära dig och utvecklas inom sälj och affärsutveckling
- ???? Spendera dagarna med motiverade människor
- ???? Vara en del av ett team som ofta hittar på saker utanför arbetstid
- ?? Dricka gratis kaffe & drinkar


Du får möjligheten att arbeta nära erfarna och drivna entreprenörer och det finns mycket goda möjligheter att utvecklas i takt med företagets ambitiösa tillväxtplaner.



Färdigheter

För att trivas hos oss och lyckas tror vi att du har:

- +2 års erfarenhet av ledarskap
- +2 års erfarenhet av spedition inom sjöspedition
- Djup bransch och industriförståelse
- Utmärkta färdigheter inom kommunikation på Svenska och Engelska
- Hög motivation och förmågan att arbeta i en dynamisk miljö




Om Sendify ????
Grundat: 2016
Instagram: https://www.instagram.com/lifeatsendify/
HQ: Volrat Thamsgatan 4, Göteborg
Antal medarbetare: 72
Utmärkelser: Årets Unga Företagare 2019, DI Gasell 2018

Sendify grundades fo?r att hja?lpa sma?fo?retagare att spara tid och pengar pa? frakt, och a?r idag en webbaserad logistik tja?nst som hja?lper fo?retagare att optimera sin logistik.

Vi grundade Sendify fo?r att go?ra spelreglerna mer ra?ttvisa. Med Sendifys digitala plattform kan fo?retagare av alla storlekar ta del av fa?rdig fo?rhandlade fraktavtal fra?n va?rldsledande fraktbolag, och samtidigt spara cirka 20% pa? varje sa?ndning. Paket eller pall, runt jorden eller runt ho?rnet - Sendify hja?lper dig att frakta det smartare.

Sedan Sendifys start 2016 har vi hja?lpt o?ver 15 000 sma?fo?retagare runt om i va?rlden att spendera mindre tid och pengar pa? frakt och mer tid pa? att bygga fo?retag. Det ha?r go?r oss till en av de fra?msta logistik tja?nsterna fo?r va?xande fo?retag i Sverige.

Ansök gärna så snart som möjligt då urval och intervjuer sker löpande.

We're not able to offer relocation support for this position. Visa mindre

Sendify is a platform built to replace the traditional logistics department. It helps standardise booking, pricing, and tracking. It uses a mix of smart technology, clean UI, and a dedicated team to help small businesses to simplify the shipping process. Our vision is to be a full-service logistics platform for small business.
Sendify's head office is currently in Gothenburg, Sweden. We are, however, open to all candidates through Sweden and Germany.
The Job
You'll help lend a hand with architecting and building out new features, maintaining existing ones, and being a strong voice for technical debt. You'll keep tabs on and bring forward parts of the developer experience that don't work well. Part of this role is to step away from the code and to give voice to the architecture, guide other engineers, and help shape our roadmap and incoming features with a technical eye.
Our role within Sendify is to produce technology to make our customers' lives easier. To do this, and do this well, we need someone who has a great filter for fluff. We work done that is neat, tidy, well-named, and thoughtfully-abstracted. This is what you'll help us with. Someone who leaves our world a little better than when we found it ????
Our stack is primarily Golang, though we have legacy code in PHP. We don't write any PHP, but being able to read it will help you get started quicker. We run on K8S, and lean heavily on AWS for hosting and services to help keep us online. It is not a hard requirement to be familiar with Go; if you have experience in another language, these skills will translate easily. We're happy to help you learn.
Some of our actual recent work (and things that are on the menu to be worked on):
Ported API endpoints from a legacy PHP application to our new Go application. Removing old functionality and services along the way.
Moved our high-complexity ImageMagick implementation out of our application and into AWS Lambda. Simplifying our dependencies, and isolating a CPU-bound workload.
Diagnosed and debugged an issue with our ERP system where a customer was entering badly formatted data in the wrong field and not returning a correctly formatted error message for our Dashboard.
Investigated and agreed as a team to take on technical debt through a DynamoDB integration. This allowed us to ship a feature we're not certain about, and now remains easy to change or remove if needed. Tidy-ups have been scheduled for later in the year to pay the debt down.
Dug deep into our pricing algorithm, documenting the pieces, and working with Max on the product team to help understand what is needed.
Started generating realtime manifests - aka pickup receipts - for carriers. These are more convenient for our customers, and generated in memory - reducing dependence on file storage.
Simplified our CI/CD pipeline, diagnosed and removed an extra build step. Shifted from Debian to Alpine, removing old dependencies and removing legacy build scripts along the way.
Migrated our internal load balancers from EC2-classic load balancers to AWS Application Load Balancers. Using K8S to handle the resources and routing.



You
We looking for someone who's got experience writing modern backend web services. Someone with a nose for code-smells, has a good sense for architecture, and values simple solutions.
We want someone who is not afraid to ask questions and has the wisdom to speak up when there's bad decisions being made. This is someone who can listen carefully, and understands the essence of what is being asked - presenting a technical solution that fits both the problem, and the world. We push to have an open and low-ego environment, where ideas can be suggested freely and where your team takes your thoughts seriously and works to hone them to their best form.
Sendify wants team players - if you're a "lone wolf" with your work, this is not the role for you. You're someone who takes care to explain tough concepts to people from all backgrounds. You should be comfortable giving and receiving feedback on ideas. You understand that we work as a group, and not a collection on individuals.
You, as an engineer, should be happy to get your hands dirty. You should also be comfortable approaching problems from both quantitive and gut-feel approaches. Being comfortable with digging deeper, but also with pushing for a decision when the conversation has come far enough. You are expected to be a self-starter; someone who works towards the goal - taking into account what is said explicitly, but what is also implied.
We do not require a degree or any formal qualifications for this role, and the position is 100% remote. If you live in or around our current offices, you are welcome to join — but this is not a requirement. We are a remote-first team, and will remain this way.
Benefits
Join us at the perfect time. If you want to work on a startup in it's most ideal form, now is the time. Sendify knows what it is, and it has the resources to get there — our job now is to get out there and build it. We're a company with huge ambitions, and this is not just talk.
Work with a high integrity and supportive team. Teach, be taught, and learn as you go. You, as an engineer, will be close to the road. This means we feel our wins, and learn from our failures. We have broad experience: expect to learn about different technologies, be part of an upcoming hack-week, dip your toes into new languages or new codebases.
We also work alongside non-engineers: social events, team sports, karaoke (..or not karaoke), and slow summer lunches in the sun ??
Have a short decision path. Tech you want to work with? Techniques you've seen? A better way we can do things? This is a good place to test both your eye for what's new, but also for getting it through implementation.
Help develop the team. As we grow, we face new challenges - how should we work together best? How should we architect our systems for scale? What's the most important thing to work on right now? How should we adapt our team shape or technology to be quicker?
We're fair and transparent with salary. This is based on seniority and is standardised within the team. It's important to all roles, and you should not need to fight or negotiate for the same salary as your peers. Visa mindre